Pho Saigon Bay Restaurant

Food was alright for the price I suppose service always seems quick enough... to white people expect almost everyone get quiet and stare from the moment you walk in till you leave 🤷 idk why and I still haven't figured out what the deal is with that.... To be continued....

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Crispy Egg Rolls, Beef Chow Mein, Egg Roll

The food is good. Be great for takeout. However service was absolutely the worst. Couldn’t get service and on checkout the overcharged me.

Atmosphere: 1

Food: 4

Service: 1

I ordered pho with well-done beef, brisket, and beef meatballs, but what I received was pho with tendon heavy beef brisket and meatballs, completely incorrect. This order was for my toddler, so the wrong meat cuts were a serious issue. When I called the restaurant, they told me to bring it back for an exchange and said sorry, they could not do anything else. This mistake caused me major inconvenience, especially with a child, and I found their handling of the situation irresponsible. Very disappointing experience. When my husband drove back to the restaurant, the worker said they did not make any mistake. She claimed that ordering chín, nạm, bò viên can still be served with only nạm and bò viên, and said “vè giòn” is how they normally prepare it. However, my order clearly included chín, which was missing.

This response felt dismissive and irresponsible, and the situation caused us major inconvenience, especially with a child.

Not recommended.

Service: 1

We stopped here after a long hour drive and it was disappointing. We opted for this place bcs of the reviews but wished we went elsewhere. The waitress was rude and the pho was okay. For the price you have to pay, better go elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Great food and quick service even while we had to wait to be seated. We sta down, ordered, and had our food within 20 minutes.

Atmosphere: 5

Food: 5

Service: 5

It was a cold day ,Pho soup, sound good to warm up,I order #2 mix Pho,the soup taste really good the appetizer was delicious, calamari and shrimp, the price is not to high, service was great, definitely going back 🤩

Atmosphere: 4

Food: 5

Service: 5

Great spot for pho, the broth came out piping hot the way I like it.

Atmosphere: 4

Food: 4

Service: 4

Signed in got the table with in 10 mins . Waited at table for over more than 30 mins no one came to take the food order.

Atmosphere: 2

Food: 5

Service: 1

It took 47 minutes for my pho to come out after my appetizer lol.

Atmosphere: 1

Food: 3

Service: 1

Great takeout. Need your own bowl at home though

Atmosphere: 5

Food: 5

Service: 5

Don’t get me wrong, I do like their pho soup and I will continue to patronize them, I think it’s savory and reasonably priced.
However, the rest of their menu needs to be updated and improved. The lemongrass tofu we had was just so bad that after a few bites I just couldn’t eat another, and thats saying a lot. I usually don’t like to waste food, but this one was so tasteless and unredeemable that I didn’t even ask for a to-go box. The service was also lacking, mostly inattentive and needs a lot of polishing.
Pho Saigon shouldn’t rest on its laurels but instead improve on the rest of their menu and service to remain competitive.

Atmosphere: 3

Food: 2

Service: 3

I ordered the #7 for the brisket and the rice noodles, but mainly because the other one with brisket has tripe for the broth. Not a cow stomach fan. I also added one egg roll to try which was really good. Crispy warm/hot and the filling was delicious. The Phó was so good. But the fried rice stole the show. It was so good that's all I have been talking about. Waiting for Wednesday so I can go get more. I selected a lemonade mango soda for my drink. They gave water complimentary without me asking which I am grateful for. Now, the drink was very, very delicious. Fresh lemon and mango chunks in it, and grain sugar at the bottom. It was in a to go cup and actually small for $6.95, but it lasted my whole meal, while also sipping the water, and it was delicious through and through. I even poured the water in the cup after finishing before I left. Very very good.
But back to the rice. It had a slight shrimp flavor in the background. Just a simple hint of it. Seasoned extremely well. I am not joking when I say I'm going back mainly just for the rice. Saying that, as I briefly mentioned the Phó was delicious. They give you fresh bean sprout, mint lemon and thin sliced jalapenos to add. Which the mint set it over the top so well. The jalapeno gave it a kick, while the sprouts gave it a nice crunch for different textures. They have Siracha sauce, a teriyaki type sauce, which seemed like it may of had oyster sauce too, but I could be wrong I was overwhelmed by the rice at this point, soy sauce, salt and pepper. Everything came out together with two workers bringing them to me. Unfortunately my drink came last because it was fresh. And worth the wait. Plus I had the water and technically didn't need it. No pallete cleansing needed. Overall I enjoyed it very much and as mentioned, I will be returning. Total for the medium size Phó, (Forgot, there is a choice of small, medium and large bowls) the single egg roll, a side of fried rice and the Lemonade mango soda was $$29 and change. I left a $6 tip. Was that appropriate for my order to be taken, my meal brought to me and I went to the counter to get me check and pay my bill. Well, pay my bill. Never got the check. Super polite, and very warming employee's and place to come for any meal. Breakfast, lunch and dinner. Score: 9.3/10 Highly recommended. Even if you go for a One and Done.

Atmosphere: 5

Food: 5

Service: 5

I dont know what happened to the service and the food, but it has gone down hill. I ordered Beef Fried Rice and I saw served Pork Fried Rice instead. None of the server cared to tell me or explain why. Furthermore, none of the servers came to check on the table for refills, their food, etc. The couple at the booth next to me were sitting there for a few minutes and didn't receive any menus or drinks. It felt like the staff didn't want to serve anyone and the atmosphere was just dead quiet.

Atmosphere: 1

Food: 2

Service: 1

Food is good but, the staff rude and not very friendly.

Atmosphere: 2

Food: 5

Service: 1

Decor highlights simple modern touches with bright accents