Really bad customer service , you shouldn’t have kids working here . I ordered a drink and 10 minutes later nothing so I ask and they said sorry we don’t have that drink so what the hell why wouldn’t you tell me , super unprofessional …..
Service: 1
Brendan
Tuxedo mocha was not it.
Robles Davis
Great waitress and service!
Atmosphere: 4
Food: 4
Service: 4
amanda daniels
It’s always a pleasure to go here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon
stevenajbff5
11/8/2024 5:15 PM I ordered a Venti Iced Decaf Sugar Cookie Latte and was charged $6.75. The Barista handed me a tall size drink instead and I was waiting at the window for a few minutes but she chose to close the window and walk away. Unprofessional and overcharged me for the drink size she handed me. I won’t be consuming at this location anymore after this experience.
Atmosphere: 3
Food: 3
Service: 1
Rachelle Brown
I purchased a bagel this morning to find out that it was stale once I got to my office. I returned to exchange for a fresh one and Delia gave me a hard time about it stating, "We warm the bagels up, so that happens." There is no way in hell that was a fresh, toasted bagel! Another worker had to basically tell her co-workers to drop it! Joy was very kind and was quick to handle the situation professionally. Thank you Delia for reminding me why I shouldn't visit this location any longer! Btw, the 4 stars are for Joy's exceptional customer service skills.
Service: 4
T. P.
Too much talking among staff that my coffee was so watered down tasted more like a coffee
Dietary restrictions: Gluten Free and Dairy free
Atmosphere: 3
Food: 3
Service: 3
Jim
Have been a regular for the last 4 or 5 weeks since discovering it was there, I went in yesterday ordered my favorite drink, paid at the counter and left a tip. Got my drink with lid, I placed the drink down on the long table, to put my phone away and the drink just tipped over on its own, the lid immediately fell off and the entire drink ended up on the table even before I had a chance to sit or open the straw it came with. I immediately notified the barista I ordered from asking for a rag so I could clean it up. They said they would get it. I waited, but after a few moments, I started clean up with napkins with two other nice customers assistance. I finally had it cleaned up and completely dried. The the barista came and wiped the dry table once with a cloth and walked off. I sat and waited for 20 minutes, and was never offered or brought a replacement. So I left, my entire day after that was all down hill. was a sad, embarrassing experience from Starbucks, the likes I never would have believed had I not experienced it for myself. Disappointing. I'd like to end this by clarifying that aside from this, this particular location has been a good and fine establishment.
Atmosphere: 4
Food: 5
Service: 2
avancuren
Fast, efficient and friendly. Everyone is greeted on entry.
I love Starbucks they have really good breakfast food and there drinks are the best ?
Jacqueline O'Meany
I try to stick to the simplest of orders - Tall brewed coffee; assuming there will always be a brewed pot available. Sadly this wasn’t the case here and had to wait 5 minutes after waiting for several minutes before before asking.
Erika Kerr
Would have given 5 stars, but every time I get oatmeal, it's always made different. Some days it has too much water, other days there's not enough. There's no consistency with how they make their oatmeal
Atmosphere: 5
Food: 4
Service: 5
Matthew C.
This place defines customer service
Atmosphere: 5
Food: 5
Service: 5
Jack Budde
Great refreshers, decently good coffee. Clean and up kept.
Really bad customer service , you shouldn’t have kids working here . I ordered a drink and 10 minutes later nothing so I ask and they said sorry we don’t have that drink so what the hell why wouldn’t you tell me , super unprofessional …..
Service: 1
Tuxedo mocha was not it.
Great waitress and service!
Atmosphere: 4
Food: 4
Service: 4
It’s always a pleasure to go here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon
11/8/2024 5:15 PM I ordered a Venti Iced Decaf Sugar Cookie Latte and was charged $6.75. The Barista handed me a tall size drink instead and I was waiting at the window for a few minutes but she chose to close the window and walk away. Unprofessional and overcharged me for the drink size she handed me. I won’t be consuming at this location anymore after this experience.
Atmosphere: 3
Food: 3
Service: 1
I purchased a bagel this morning to find out that it was stale once I got to my office. I returned to exchange for a fresh one and Delia gave me a hard time about it stating, "We warm the bagels up, so that happens." There is no way in hell that was a fresh, toasted bagel! Another worker had to basically tell her co-workers to drop it! Joy was very kind and was quick to handle the situation professionally. Thank you Delia for reminding me why I shouldn't visit this location any longer! Btw, the 4 stars are for Joy's exceptional customer service skills.
Service: 4
Too much talking among staff that my coffee was so watered down tasted more like a coffee
Dietary restrictions: Gluten Free and Dairy free
Atmosphere: 3
Food: 3
Service: 3
Have been a regular for the last 4 or 5 weeks since discovering it was there, I went in yesterday ordered my favorite drink, paid at the counter and left a tip. Got my drink with lid, I placed the drink down on the long table, to put my phone away and the drink just tipped over on its own, the lid immediately fell off and the entire drink ended up on the table even before I had a chance to sit or open the straw it came with. I immediately notified the barista I ordered from asking for a rag so I could clean it up. They said they would get it. I waited, but after a few moments, I started clean up with napkins with two other nice customers assistance. I finally had it cleaned up and completely dried. The the barista came and wiped the dry table once with a cloth and walked off. I sat and waited for 20 minutes, and was never offered or brought a replacement. So I left, my entire day after that was all down hill. was a sad, embarrassing experience from Starbucks, the likes I never would have believed had I not experienced it for myself. Disappointing. I'd like to end this by clarifying that aside from this, this particular location has been a good and fine establishment.
Atmosphere: 4
Food: 5
Service: 2
Fast, efficient and friendly. Everyone is greeted on entry.
Atmosphere: 4
Food: 4
Service: 5
Fast pace and service...
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
I love Starbucks they have really good breakfast food and there drinks are the best ?
I try to stick to the simplest of orders - Tall brewed coffee; assuming there will always be a brewed pot available. Sadly this wasn’t the case here and had to wait 5 minutes after waiting for several minutes before before asking.
Would have given 5 stars, but every time I get oatmeal, it's always made different. Some days it has too much water, other days there's not enough. There's no consistency with how they make their oatmeal
Atmosphere: 5
Food: 4
Service: 5
This place defines customer service
Atmosphere: 5
Food: 5
Service: 5
Great refreshers, decently good coffee. Clean and up kept.
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