BRANDON remembers my order all the time! Very personalized and very kind worker! Best Starbucks employee I've ever seen and been a customer to! I'm from Oahu Hawaii, but he has a lot of aloha spirit! The Hawaii Starbucks workers can't compare! Please take care of this employee because he makes Starbucks shine! He remembers how I like my pink drink and how I can't handle a lot of caffeine, whether I have a morning shift or an afternoon shift, he's ready and waiting to help me get my favorite drink in a speedy and efficient time! He is an all around worker who is excellent at hospitality, quality, speed and proficiency!
Even when I have a bad day, he makes my day so much better
He helps my son with cake pop orders and my boyfriend with his coffee orders. I've never had a bad order with him! Thank you again Brandon for your amazing work and you have a true beautiful heart and it shows in your work :)
I've worked as a third manager in desserts/drinks for 3 years, and I see his talent. I've moved into the animal/pet industry but noticed his hard work keep shining Brandon!
Atmosphere: 5
Food: 5
Service: 5
S. Richardson
Apparently online orders take priority here, rather than the people standing at the counter. The gal would not make eye contact, did not acknowledge me and continued pulling online order stickers and making those drinks for a good TEN minutes. I waited patiently for 20 minutes to get to the front. Customer service does not exist here. I will not be coming back to this location.
Service: 1
Danielle Nebel
Keep in mind I go to this Starbucks approximately three times a week, as I go to two other locations also. I have never had any type of issue with an employee. Today, I went in and one of the nice young men that I see all the time took my order. I made a joke about how he knows my order without me saying anything because I am there so often. He laughed. I was standing waiting, and the manager made a comment, something about me not having to "worry," thaty order would be coming up. And I THINK something about the look on my face. I didnt really understand what she said. It happened so fast, and I think she didn't really want me to hear all that she said. I could just tell that it was a negative statement. So, let me say that I am blind as a bat without my glasses. Can't even see faces clearly. And I didn't have them on . I was watching the workers make different drinks, and I'm quite sure I was squinting. So, obviously, the manager thought I was making faces, and in her opinion, this was about having to wait. NO, the wait wasn't even long. They are very efficient there, and everyone was busy working. I felt like I had to defend myself and I said to her, "Oh, no hurry. I just always watch how other drinks are made, thinking I'll try something new, but I never do." And I chuckled. She didn't say a word or look my direction again. It's been two hours since this incident, and I am in the car with my husband, seething. I haven't even told him about this, I am so upset. Mind you, I have taken cookies to the employees there after a particularly pleasant experience I had. I took a gift when Marquisa left that location. It is very upsetting to have this feeling now.
Ronald Fowler
Starbucks & SEIU are pro Hamas terrorist supporters according to their own statement on X?♂️?
S Martinez
Asked for light ice and they literally filled my cup to the top with ice ?
Atmosphere: 1
Food: 1
Service: 1
Kareena Lallian
Service from Starbucks was terrible! Workers were rude and inexperienced and clearly stated that they didn’t know what they were doing. Rude to customers and had an unfriendly environment. The drinks tasted unlike any Starbucks I ever ordered and the workers were extremely unhelpful. Please don’t go here if you want good service or a quality anything. So bad.
Atmosphere: 1
Food: 1
Service: 1
Gabriela Aguilar
Great service! their system was down for orders and two employees were hustling when it got busy!! they did great given the circumstances, and wish i had gotten their names!
Service: 5
Rico Morales (Bassamatic)
What can I say, I love their steel cut oatmeal & a drip coffee.
Atmosphere: 4
Food: 4
Service: 4
Jose Martinez
I feel bad for some of the workers. I share the same experience with Karley. Some of the workers just stand and gossip as only one person is helping the long line. Thanks coleen for helping me though.
Every time I go here the workers are more concerned with gossiping than making a drink correctly. Every time the drink taste wrong.
Anthony Gragg
Love this Starbucks location! Very clean, well stocked, and very friendly staff! Quick and efficient service at this location. Love the smiles and greetings and friendly hello. Definitely makes you feel welcome. Highly recommend this location when out on a shopping trip with the family!
Thomas Krop
Great place to just chill and charge up devices with free WiFi .The staff is phenomenal! Very friendly.
BRANDON remembers my order all the time! Very personalized and very kind worker! Best Starbucks employee I've ever seen and been a customer to! I'm from Oahu Hawaii, but he has a lot of aloha spirit! The Hawaii Starbucks workers can't compare! Please take care of this employee because he makes Starbucks shine! He remembers how I like my pink drink and how I can't handle a lot of caffeine, whether I have a morning shift or an afternoon shift, he's ready and waiting to help me get my favorite drink in a speedy and efficient time! He is an all around worker who is excellent at hospitality, quality, speed and proficiency!
Even when I have a bad day, he makes my day so much better
He helps my son with cake pop orders and my boyfriend with his coffee orders. I've never had a bad order with him! Thank you again Brandon for your amazing work and you have a true beautiful heart and it shows in your work :)
I've worked as a third manager in desserts/drinks for 3 years, and I see his talent. I've moved into the animal/pet industry but noticed his hard work keep shining Brandon!
Atmosphere: 5
Food: 5
Service: 5
Apparently online orders take priority here, rather than the people standing at the counter. The gal would not make eye contact, did not acknowledge me and continued pulling online order stickers and making those drinks for a good TEN minutes. I waited patiently for 20 minutes to get to the front. Customer service does not exist here. I will not be coming back to this location.
Service: 1
Keep in mind I go to this Starbucks approximately three times a week, as I go to two other locations also. I have never had any type of issue with an employee.
Today, I went in and one of the nice young men that I see all the time took my order. I made a joke about how he knows my order without me saying anything because I am there so often. He laughed.
I was standing waiting, and the manager made a comment, something about me not having to "worry," thaty order would be coming up. And I THINK something about the look on my face. I didnt really understand what she said. It happened so fast, and I think she didn't really want me to hear all that she said. I could just tell that it was a negative statement. So, let me say that I am blind as a bat without my glasses. Can't even see faces clearly. And I didn't have them on . I was watching the workers make different drinks, and I'm quite sure I was squinting. So, obviously, the manager thought I was making faces, and in her opinion, this was about having to wait. NO, the wait wasn't even long. They are very efficient there, and everyone was busy working.
I felt like I had to defend myself and I said to her, "Oh, no hurry. I just always watch how other drinks are made, thinking I'll try something new, but I never do." And I chuckled. She didn't say a word or look my direction again.
It's been two hours since this incident, and I am in the car with my husband, seething. I haven't even told him about this, I am so upset.
Mind you, I have taken cookies to the employees there after a particularly pleasant experience I had. I took a gift when Marquisa left that location.
It is very upsetting to have this feeling now.
Starbucks & SEIU are pro Hamas terrorist supporters according to their own statement on X?♂️?
Asked for light ice and they literally filled my cup to the top with ice ?
Atmosphere: 1
Food: 1
Service: 1
Service from Starbucks was terrible! Workers were rude and inexperienced and clearly stated that they didn’t know what they were doing. Rude to customers and had an unfriendly environment. The drinks tasted unlike any Starbucks I ever ordered and the workers were extremely unhelpful. Please don’t go here if you want good service or a quality anything. So bad.
Atmosphere: 1
Food: 1
Service: 1
Great service! their system was down for orders and two employees were hustling when it got busy!! they did great given the circumstances, and wish i had gotten their names!
Service: 5
What can I say, I love their steel cut oatmeal & a drip coffee.
Atmosphere: 4
Food: 4
Service: 4
I feel bad for some of the workers. I share the same experience with Karley. Some of the workers just stand and gossip as only one person is helping the long line. Thanks coleen for helping me though.
Great selection always fully stocked
Restaurantji Recommends
Every time I go here the workers are more concerned with gossiping than making a drink correctly. Every time the drink taste wrong.
Love this Starbucks location! Very clean, well stocked, and very friendly staff! Quick and efficient service at this location. Love the smiles and greetings and friendly hello. Definitely makes you feel welcome. Highly recommend this location when out on a shopping trip with the family!
Great place to just chill and charge up devices with free WiFi .The staff is phenomenal! Very friendly.
Great coffee as expected.
Great coffee as expected.
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