They served me chicken pocket instead of falafel pocket and am a vegetarian. Sucks for me 🤯
Jerry Urbina
No complaints
Atmosphere: 5
Food: 5
Service: 5
Vanessa Zepeda
They don't open at 3:30am so don't waste you time waiting.
Service: 1
Christina Goforth
They don't take their time making drinks. Missing the extra add on to drinks.
Kay Val
Does not open at 3:30 AM as stated on website.
Sara Vasquez
Good customer service
Atmosphere: 5
Service: 5
Crys C
Great service! We always stop here driving from Placerville to Mtn View, as a halfway point. Last week I dropped my YSL wallet. They had it safely locked in their safe waiting for me. 🙏🙏
Atmosphere: 5
Food: 5
Service: 5
D King
Customer service needs improving.
Atmosphere: 2
Service: 1
Riley Muse
The baristas were super friendly on this stop. Made me smile.
Atmosphere: 5
Food: 4
Service: 5
Erasmo Olvera
Unfortunately it’s always a bad apple that kills the vibe. I went through drive thru spoke to Desiree and asked for a pup cup. I typically get my coffee in the morning and already did my SB run previously. Someone else interrupted and stated I could not have a pup cup unless I made a purchase. Understandably, I said it’s ok to charge me for it. They said no it has to be an actual purchase. I was charged for a cake pop (3.75) and one pup cup. I received 2 pup cups as previously asked. If truly the reason for the charge is to keep track of product why only put ONE pup cup on the receipt and still hand out TWO. After speaking with customer service they stated that pup cups should be “no purchase necessary.” If it’s based per location (management) then this location hates animals plain and simple. (No one said hi to the dogs as they normally get excited to be greeted by someone in a green apron). Will I come back. Yes. However, I’ll stick to my morning crew rather than the afternoon shift. As an ex employee myself I would have handled this with a bit more compassion and patience. Starbucks continues to miss with “changes.”
You shouldn't have to wait to receive a drip coffee. Always happens here. Not at other
Atmosphere: 4
Food: 2
Service: 2
madelynn viviano
Wish i could leave a 0 star rating, I had the worst experience at Starbucks today. My coffee was made completely wrong, and to top it off, my sandwich was literally frozen. The customer service was awful, especially from a girl named Des. She was extremely rude and unhelpful. Definitely not going back there again.
Atmosphere: 1
Food: 1
Service: 1
Sal Yargi
Too long waiting time for cup of coffee and rude employees.
loren atkins
Good music, nice people and comfortable for friends to meet with.
They served me chicken pocket instead of falafel pocket and am a vegetarian. Sucks for me 🤯
No complaints
Atmosphere: 5
Food: 5
Service: 5
They don't open at 3:30am so don't waste you time waiting.
Service: 1
They don't take their time making drinks. Missing the extra add on to drinks.
Does not open at 3:30 AM as stated on website.
Good customer service
Atmosphere: 5
Service: 5
Great service!
We always stop here driving from Placerville to Mtn View, as a halfway point.
Last week I dropped my YSL wallet. They had it safely locked in their safe waiting for me. 🙏🙏
Atmosphere: 5
Food: 5
Service: 5
Customer service needs improving.
Atmosphere: 2
Service: 1
The baristas were super friendly on this stop. Made me smile.
Atmosphere: 5
Food: 4
Service: 5
Unfortunately it’s always a bad apple that kills the vibe. I went through drive thru spoke to Desiree and asked for a pup cup. I typically get my coffee in the morning and already did my SB run previously. Someone else interrupted and stated I could not have a pup cup unless I made a purchase. Understandably, I said it’s ok to charge me for it. They said no it has to be an actual purchase. I was charged for a cake pop (3.75) and one pup cup. I received 2 pup cups as previously asked. If truly the reason for the charge is to keep track of product why only put ONE pup cup on the receipt and still hand out TWO. After speaking with customer service they stated that pup cups should be “no purchase necessary.” If it’s based per location (management) then this location hates animals plain and simple. (No one said hi to the dogs as they normally get excited to be greeted by someone in a green apron). Will I come back. Yes. However, I’ll stick to my morning crew rather than the afternoon shift. As an ex employee myself I would have handled this with a bit more compassion and patience. Starbucks continues to miss with “changes.”
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
You shouldn't have to wait to receive a drip coffee. Always happens here. Not at other
Atmosphere: 4
Food: 2
Service: 2
Wish i could leave a 0 star rating, I had the worst experience at Starbucks today. My coffee was made completely wrong, and to top it off, my sandwich was literally frozen. The customer service was awful, especially from a girl named Des. She was extremely rude and unhelpful. Definitely not going back there again.
Atmosphere: 1
Food: 1
Service: 1
Too long waiting time for cup of coffee and rude employees.
Good music, nice people and comfortable for friends to meet with.
Atmosphere: 5
Service: 5
Ahhhhh!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
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