This was my second time going to the Waterloo club to eat and I love it there!!!!! They have the best customer service and the food is fantastic ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, The Waterloo Special, Baked Potato, Famous Ribs, The Best Steak in Town, Ribs
Darrell Vanterpool
I came to town on a work trip from NYC. my crew wanted to go for dinner, so I searched up somewhere we could go and came across the waterloo.
I ended up spending over $300 for the 3 of us for dinner and drinks which wasn't a big deal, but when I got back to the hotel I realized I had taken a pager from the restaurant, as it never went off before we were seated.
A few weeks passed before I could get back to return it, as I'd been traveling through the state, but I made it a point to return before my flight back to New York.
When I finally made it back to the restaurant I intended to return the pager, and buy dinner as well as a few drinks. I explained all of this to the manager and asked if she would comp me a single Heineken 0.0 (non alc as I don't drink) since I had gone through the trouble of returning the pager, to which she replied incredulously "I can't give you a free beer for that"
At that point there was no way I was going to enjoy my meal which was a $50 salmon entree, so I asked her to cancel my order and I left.
Before this I was excited for dinner and I even wanted to get a t shirt and maybe a mug as souvenirs of my trip.. but now, I just want to go home, and forget about this desert.
Moral of the story: if you ever accidentally take a restaurant pager home, just throw it in the garbage, because that's how you will be treated for returning it.
Service: 1
Lydia Housh
The Loo is a refreshing restaurant to eat at the staff are very friendly and the food is delicious. Best salad in town. Highly recommend. Not to mention their SF Giant fans there ❣️❣️⚾️⚾️⚾️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Famous Ribs
Brian Stammler
I was on my way home when I stopped in to have a beer. I walked in, sat at the bar and was greeted by an elderly blonde lady(the bartender). I ordered a beer and was served it. After I took a sip, I realized that I did not have my AirPods on me so I needed to walk out to my car to grab them. I left both my personal and work cell phones at the counter so that she would know I wasn’t walking off. After I exited the restaurant and approach my car, which was only three stalls down, I grab my AirPods, close my door and turn around and I see her running out after me. She immediately stops when she sees that I’m coming back and runs back in. I’m not sure if this is how she treats everybody or if it’s because I’m Hispanic, but I definitely felt like I was being racially profiled. It left a bad taste in my mouth at that point and it kept me from having lunch. I wouldn’t recommend this place if you’re Hispanic.
Service: 1
Jörgen Larsson
Tried the BBQ pork sandwich which was special but I liked it. Perfect lunch. I will be back.
Atmosphere: 3
Food: 3
Service: 3
Dawn M.
Very loud, too loud. Need noise absorption badly. Food AMAZING, but pricy. You go to eat, not to talk or hear anyone at your table. They could seriously consider warming the bread, my only food criticize
Wheelchair accessibility: Probably not.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: The Best Steak in Town
Bonnie Vanderwerff
Always good food and great time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Baked Potato, The Best Steak in Town
David McComic
The menu was super small, not very many options. I tried the soup and I have to say it was the worst minestroni soup I've ever had in my life. Definitely will not be returning.
Atmosphere: 1
Food: 1
Service: 5
Kateisa
We love going to Waterloo for lunch or dinner, especially on Fridays and Sundays for their specials. The food is always delicious and the best homemade pesto pasta!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: J T 'S Steamers 21-25 Steamed Clams, Waterloo BBQ Sauce, Clam Chowder, Baked Potato, Famous Ribs, The Best Steak in Town
p a
Service is excellent and food is great. We thought we would have to wait for a table but we got right in and seated as soon as we walked in. We will definitely be back.
New York Steak is the best in town like the menu says.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Best Steak in Town
Ivan Sagredo
Great food and great service.
Atmosphere: 5
Food: 5
Service: 5
Sammy H
Great time and one of the best steaks I've ever had! I frequent many steakhouses and this one is one of the best. We sat at the bar and ordered our drinks and meals.
Atmosphere: 5
Food: 5
Service: 5
Michelle Fuller
Food was way too overpriced for what you get. Staff was good. Cocktails need work. Charger an extra 18% for a 4 top, never had that at any other restaurant.
Atmosphere: 3
Food: 3
Service: 4
Scott Carney
Terrible food would not recommend this place to anyone. I took my steak home n gave it to my dogs. Mushroom bowl taste like it was Campbell's Gravy in a can. Too bad this place went down hill, use to be the spot to get great grub n a cocktail......
This was my second time going to the Waterloo club to eat and I love it there!!!!! They have the best customer service and the food is fantastic ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, The Waterloo Special, Baked Potato, Famous Ribs, The Best Steak in Town, Ribs
I came to town on a work trip from NYC. my crew wanted to go for dinner, so I searched up somewhere we could go and came across the waterloo.
I ended up spending over $300 for the 3 of us for dinner and drinks which wasn't a big deal, but when I got back to the hotel I realized I had taken a pager from the restaurant, as it never went off before we were seated.
A few weeks passed before I could get back to return it, as I'd been traveling through the state, but I made it a point to return before my flight back to New York.
When I finally made it back to the restaurant I intended to return the pager, and buy dinner as well as a few drinks. I explained all of this to the manager and asked if she would comp me a single Heineken 0.0 (non alc as I don't drink) since I had gone through the trouble of returning the pager, to which she replied incredulously "I can't give you a free beer for that"
At that point there was no way I was going to enjoy my meal which was a $50 salmon entree, so I asked her to cancel my order and I left.
Before this I was excited for dinner and I even wanted to get a t shirt and maybe a mug as souvenirs of my trip.. but now, I just want to go home, and forget about this desert.
Moral of the story: if you ever accidentally take a restaurant pager home, just throw it in the garbage, because that's how you will be treated for returning it.
Service: 1
The Loo is a refreshing restaurant to eat at the staff are very friendly and the food is delicious. Best salad in town. Highly recommend. Not to mention their SF Giant fans there ❣️❣️⚾️⚾️⚾️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Famous Ribs
I was on my way home when I stopped in to have a beer. I walked in, sat at the bar and was greeted by an elderly blonde lady(the bartender). I ordered a beer and was served it. After I took a sip, I realized that I did not have my AirPods on me so I needed to walk out to my car to grab them. I left both my personal and work cell phones at the counter so that she would know I wasn’t walking off. After I exited the restaurant and approach my car, which was only three stalls down, I grab my AirPods, close my door and turn around and I see her running out after me. She immediately stops when she sees that I’m coming back and runs back in. I’m not sure if this is how she treats everybody or if it’s because I’m Hispanic, but I definitely felt like I was being racially profiled. It left a bad taste in my mouth at that point and it kept me from having lunch. I wouldn’t recommend this place if you’re Hispanic.
Service: 1
Tried the BBQ pork sandwich which was special but I liked it. Perfect lunch. I will be back.
Atmosphere: 3
Food: 3
Service: 3
Very loud, too loud. Need noise absorption badly. Food AMAZING, but pricy. You go to eat, not to talk or hear anyone at your table. They could seriously consider warming the bread, my only food criticize
Wheelchair accessibility: Probably not.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: The Best Steak in Town
Always good food and great time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Baked Potato, The Best Steak in Town
The menu was super small, not very many options.
I tried the soup and I have to say it was the worst minestroni soup I've ever had in my life. Definitely will not be returning.
Atmosphere: 1
Food: 1
Service: 5
We love going to Waterloo for lunch or dinner, especially on Fridays and Sundays for their specials. The food is always delicious and the best homemade pesto pasta!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: J T 'S Steamers 21-25 Steamed Clams, Waterloo BBQ Sauce, Clam Chowder, Baked Potato, Famous Ribs, The Best Steak in Town
Service is excellent and food is great. We thought we would have to wait for a table but we got right in and seated as soon as we walked in. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
New York Steak is the best in town like the menu says.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Best Steak in Town
Great food and great service.
Atmosphere: 5
Food: 5
Service: 5
Great time and one of the best steaks I've ever had! I frequent many steakhouses and this one is one of the best. We sat at the bar and ordered our drinks and meals.
Atmosphere: 5
Food: 5
Service: 5
Food was way too overpriced for what you get. Staff was good. Cocktails need work. Charger an extra 18% for a 4 top, never had that at any other restaurant.
Atmosphere: 3
Food: 3
Service: 4
Terrible food would not recommend this place to anyone. I took my steak home n gave it to my dogs. Mushroom bowl taste like it was Campbell's Gravy in a can. Too bad this place went down hill, use to be the spot to get great grub n a cocktail......
Atmosphere: 2
Food: 1
Service: 1
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