Wetzel's Pretzels

ONLY USE CASH !!!! Don’t use your card at this place they skimmed my sisters card yesterday and then went to the atm and emptied her account police report is filed and waiting for the video at the ATM showing them taking the money!!!

Atmosphere: 5

Food: 5

Service: 1

The food was undercooked and very doughy still, ask for salt on pretzels and had very little to nothing. Service was slow, they had four people work at this time and it took over five minutes from giving my order to receive my food.

Atmosphere: 2

Food: 1

Service: 1

Friendly service, okay food, but was very expensive.... Almost $20 for two pretzels 😔.
Too overcooked and not consistent throughout.

Atmosphere: 3

Food: 3

Service: 5

Came in to purchase pepperoni tots recently. Hadn't bought some in few years sales rep there charged me for the cups i ordered and 2 cheese dips i was charged for the 2 cheese dips i politely told the rep TWICE 2 cheese dips yet the guy NEVER PUT THEM IN MY BAG.
I won't worry much about 2 dips, but horrible service flat out i know i wont be the only one going through this sooner or later again. Go to a different wetzel shop UNBELIEVABLE!!!

Am i the only person who genuinely likes this place this is the shit man ily wetzels pretzels please dont close :3

Bunch of liars trying to scam you , tell you two for one . Just to charge you extra or not give you the pizza bites for free

Over cooker pretzel bites and over priced and the cheese is

Atmosphere: 2

Food: 1

Service: 4

Was my first time getting a quick bite from here and everything was fresh. Great customer service from the young lady up front the day I went in. Believe her name was Stephanie! Great girl, made sure I got what I

Atmosphere: 5

Food: 5

Service: 5

Geez, the indian lady needs to get trained in customer service. No smile nothing. Just rudely asked what you want with the biggest frown on her face. It makes me not want to go back lol other than that I could see the man making the pretzel fresh. Food was good but geez lady can you pretend to like your job like everyone else.

Atmosphere: 1

Food: 3

Service: 1

Seriously $10 pretzels? Mine were NOT fresh made. They were really hard and dry. I ate like 3 and had to toss the rest because the pretzels at the bottom of my bag were burnt. I know the sauces aren’t their fault but when I opened my sauce it was only half full. Not good. Mad I wasted $20. ?

Pricey but satisfied my pretzel craving

What a disappointment. I've been to the mall twice this week and have had such an awful experience with this place. First off the young lady that works behind the counter is rude and un professional. The selection that is offered is unreasonable. What happened to options, that's all I'm asking for. We need to keep Businesses open to keep Stockonstrong but at this rate we'll have no more stores open.

Located in Weberstown Mall, closest entrance is main doors off Pacific Ave. Kiosk is next to Zales. This is my family’s favorite pretzel shop. Honestly the smell is sensational. We also leave the mall with a few.

Came to get some pizza pretzel bites from here and I got a slice of pizza in a cup instead

Every time I go to this place they never have the jalapeño pretzel hotdogs. When I ask if they can make it they give me a long face and always an excuse. Worst customer service ever