I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Venus Medeiros Tavares
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Ki Ki
Food good and fresh. Wonderful customer service. Go here....
Atmosphere: 5
Food: 5
Service: 5
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Jessica Hernandez
Oscar is awesome 😁 Great service
Atmosphere: 5
Food: 5
Service: 5
DboiiMila Aguilar
The cook Cristian helped me make sure my order was made correct, just how I like it very good worker. The manager was very nice too. Will be back soon
Jerman Barraza
They are the best in Stockton and they are respectful and nice
Atmosphere: 5
Food: 5
Service: 5
TCTO
Super friendly staff and funny! Get your orders in and make it quick! Oscar + Janet + Betsy!
Atmosphere: 5
Food: 5
Service: 5
anahi felix
Super fast service and great customer service. Love this location, always makes the food great!
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Lina U
This place is all over the place to bad customer service to long wait time and excuses after excuses its dirty and just not a great place to pick from all the other locations do not come here Dave ur time and money
Atmosphere: 1
Food: 1
Service: 1
Gennifer Spencer
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown.
Food was trash and staff is ghetto!
I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Food good and fresh. Wonderful customer service. Go here....
Atmosphere: 5
Food: 5
Service: 5
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Oscar is awesome 😁 Great service
Atmosphere: 5
Food: 5
Service: 5
The cook Cristian helped me make sure my order was made correct, just how I like it very good worker. The
manager was very nice too. Will be back soon
They are the best in Stockton and they are respectful and nice
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff and funny! Get your orders in and make it quick! Oscar + Janet + Betsy!
Atmosphere: 5
Food: 5
Service: 5
Super fast service and great customer service. Love this location, always makes the food great!
Food: 5
Service: 5
Very nice very hospitality good customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
This place is all over the place to bad customer service to long wait time and excuses after excuses its dirty and just not a great place to pick from all the other locations do not come here Dave ur time and money
Atmosphere: 1
Food: 1
Service: 1
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown. Food was trash and staff is ghetto!
Loading...