HiHo Cheeseburger | Studio City

Probably the worst burger and fries I ever had, and the chicken sandwich was horrible. Everything was super oily and cold

Atmosphere: 2

Food: 1

Service: 2

The Hiho Cheeseburger brand has become a ghost kitchen for delivery apps.

The new business model only values “take out” orders.

Because take out orders requires zero customer service and practically eliminates costumer interaction.

Then it strengthens their cash grab as there is no form of customer service to have anything fixed or any form of accommodations made.

The once customer centric fast casual brand is dead.

Customer service left the building with the previously offered silverware and dishes and was long gone when the fountain drink machines were packed up.

Rather then rising to occasion and working to overcome the hiring and staffing issues they just make more standardized operating procedures and hired whoever they could find.

Now this place is operating solely by drones that don’t care about anything.

The consistency is on their terms.

The first order of fries 🍟 I ordered had no salt 🧂 based only on the usual level of salt.

I ordered and paid for more friends and politely asked for extra salt 🧂

Drones the told me they can’t add any extra salt.

Despite the salt in the cheap Sysco foods packets being different salt they made to clear even after they put my fries on the serving tray they couldn’t add any extra salt.

How petty.

They want $24 for burger and fries but don’t value customers enough to make a simple request for salt.

I have played their game long enough to know they make ZERO food modifications aside from doing a lettuce wrap.

But no salt.

Shut the remaining restaurants down already and just go total ghost kitchen brand.

Make everything to go and order via a window.

I’m not returning or recommending it to any restaurant within the brand group.

Absolutely garbage restaurant group.

Looking forward to seeing these retail locations close 😎

Atmosphere: 1

Food: 1

Service: 1

Delicious classic juicy burger, fantastically delicious fries, think if in n out did fresh potato fries the correct way, these fries would be it! And not to mention delicious ice cream shakes! Love this place!

Atmosphere: 5

Food: 5

Service: 5

Never coming back here. Parking was a disaster. Food took forever. Service was terrible. Couldn’t have had a worse experience

So delicious, my favorite place since today! I love the clean and organic ingredients and the very careful cooking preparation, giving it all so wonderful taste. The vegan burger patty is yummy. Just be aware that the bun has eggs in it, but you can ask for a lettuce wrap like I did. The fries are top of the top in LA, same as the wagyu beef burgers. Ate it all, loved it all, plus the staff is very nice.

Atmosphere: 5

Food: 5

Service: 5

Extremely rude service that appeared to be excited at the opportunity to say no to just about anything. Didn't charge us but missed our order of fries that we did not realize until we unpacked the bag at home. Burger was decent but will get much better service and order accuracy at In and Out with just as good of a burger.

Atmosphere: 2

Food: 4

Service: 1

Manager was rude bad service

Delicious food, one of the best chain burgers you can get in LA. The parking and shopping area here however, are a nightmare. The pastrami loaded fries are definitely a highlight as well.

Atmosphere: 3

Food: 5

Service: 5

Burgers top notch

Atmosphere: 5

Food: 5

Service: 5

Best burger in La bands down. The fries are so fricken good and so is the ceasar salad. I honestly have to stop myself from eating here everyday. So fricken good!

Atmosphere: 5

Food: 5

Service: 5

Loved the vibe and the interior! Their French fries is to die for!!!
Especially the one with toppings! The burgers were juicy and delicious. I wish it was a bit bigger lol.

Atmosphere: 3

Food: 5

Service: 3

Amazing place for having amazing burgers! Halal!

Atmosphere: 5

Food: 5

Service: 5

Gross undercooked burger that was overpriced. Soggy fries and fatty chicken tenders.

Food: 1

Great place, great staff - there was an issue with my order, and Taj surprised me by taking care of everything without my even asking, just to make sure my friend and I had a good experience. 10/10 customer service, highly recommended!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, Hiho Double Cheeseburger, Hiho Triple Cheeseburger

Alright, burger aficionados, I've just experienced burger nirvana, and it's called Hi-Ho Burger in Encino. Forget everything you thought you knew about patties and buns, because Hi-Ho is rewriting the burger rulebook.

Let's start with the meat. They use 100% grass-fed Wagyu beef, and you can taste the difference. It's rich, juicy, and melts in your mouth like butter.

This isn't your average ground beef; this is a culinary masterpiece between two buns. Each bite is a symphony of flavor. The best part is the meat is Halal.

They don't overload their burgers with a million toppings. They let the quality of the ingredients shine. It's a classic done to absolute perfection.
The fries? Crispy, golden, and perfectly salted. They're the ideal companion to the burger, and you'll find yourself fighting for the last one. The fries are served in a freaking awesome brown paper bag with holes in the shape of H. A very artistic touch. Picture is included below.

But it's not just the food that makes Hi-Ho so special. It's the atmosphere. It's clean, and inviting. The staff is friendly and knowledgeable, clearly passionate about their burgers. And there is a feeling of a place that cares about quality.

This isn't just a burger joint; it's an experience. It's a reminder of what a truly great burger should taste like. It's a testament to the power of simple ingredients done exceptionally well.
If you're looking for the best burger in Encino, scratch that, the best burger period, head to Hi-Ho Burger. You won't be disappointed. In fact, you'll probably be planning your next visit before you've even finished your first bite. Prepare to have your burger expectations shattered and your taste buds forever grateful. Hi-Ho Burger, you've earned a permanent spot in my burger-loving heart!

Dietary restrictions: Meat is Halal. Awesome.

Parking: First 90 mins is free.

Atmosphere: 5

Food: 5

Service: 5