A few days ago, my granddaughter took me to Le Pain Quotidien as a treat. I usually go to the one in Westwood; however, since she lives closer to the Studio City location, we went there.
The food is always on par; the lentil soup is to die for! The pastries are beautiful, and the presentation is immaculate. However, the service—particularly the management—I cannot say the same. There was a lady with short, curly blonde hair and glasses, standing tall with the most negative look on her face. I could tell she was management because of her attire. The servers and baristas looked really uncomfortable around her, and the laid-back/comforting environment was compromised due to this. Unclear if she was the manager or assistant manager. But she barely did any work as the wait staff hustled with fast traffic and incoming orders.
I'm usually not one to post a negative review, but this woman left a bad taste in my mouth. As a 10-year manager myself, I would expect top management to be team players, not a scanning machine. Whoever is in charge of top management at this location, do better. I could tell your team works hard to accomidate so why can't you?
Atmosphere: 1
Food: 4
Service: 2
Olga Yakovleva
I love Le Pain for their food. I love meeting there for chats with my girlfriends ❤️ Perfect spot for that! The service and hospitality can be improved though. It is also a bummer that they closed many locations which is not a good sigh for business either. However I ll be back for sure because food is great and it gives me a glimpse of feeling as if I am in Europe again 🥰
Kid-friendliness: Yes
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Avocado, Pastries
Ricky Racks ASMR
As of the wild fires this place has raised the prices by a whopping %40! I belive that's pretty much price gouging but I'm just not going to go here anymore. It's a shame I've been going here for years and it's walking distance from my house
Atmosphere: 3
Food: 4
Service: 3
Matthew Lawson
Delicious croissants, excellent service, but the worst quiche I've ever tasted.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich, Pastries
Natalia Haivazu
Nice atmosphere, good food and coffee.
Atmosphere: 5
Food: 5
Service: 5
Aizhan Khamit
i would give them 0. they served food in dirty dishes. we found lipstick's mark on a glass, found hair in a cream and absolutely all dishes were dirty. i am not joking. disgusting.
Atmosphere: 1
Food: 1
Service: 1
Marilyn Poucher
I walked in for food and coffee to go, super loud inside and the croissant was so so.
Atmosphere: 3
Food: 3
Service: 4
Walter Cox
Love this place! Excellent food choices, great service!
Atmosphere: 5
Food: 5
Service: 5
Felicia Rivera
I've ordered from Le Pain Quotidien on Too Good To Go a couple of times for a quick bite after work. The box typically contains 4 pieces of pastry or more. This store in particular gave me 3 and was adamant about adding more.
The cashier's expression also turned sour when I mentioned Too Good To Go. I wouldn't recommend anyone ordering unless they're buying in-store.
Their cheese danish was ? didn’t have the time to eat here but def will be back to try the food!
There was free parking garage with 90 mins validation!
There are indoors and outdoors seating!
Atmosphere: 5
Food: 4
Service: 4
marina k
We use to love this place. Ridiculously overpriced food. We got two salads with the tiny pieces of yams and chicken. We paid $5 extra for the grilled chicken, $10 total. Salads were around & $16.50 each. We paid $73(not including tip) for the 2 salads with a few tiny pieces of chicken and yams, coffee and a bowel of gazpacho. Definitely rip off for three tiny pieces of chicken. Looks like this place will be out of business soon.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Pastries, Baguette
saltanat toibolova
I really liked the coffee. Just great
Service: 5
Antonio Truglio
I stop by for an espresso caffé,they want me to seat down,and I Don t want to seat down.No creativity,they actually ready to argue to..Good morning
A few days ago, my granddaughter took me to Le Pain Quotidien as a treat. I usually go to the one in Westwood; however, since she lives closer to the Studio City location, we went there.
The food is always on par; the lentil soup is to die for! The pastries are beautiful, and the presentation is immaculate. However, the service—particularly the management—I cannot say the same. There was a lady with short, curly blonde hair and glasses, standing tall with the most negative look on her face. I could tell she was management because of her attire. The servers and baristas looked really uncomfortable around her, and the laid-back/comforting environment was compromised due to this. Unclear if she was the manager or assistant manager. But she barely did any work as the wait staff hustled with fast traffic and incoming orders.
I'm usually not one to post a negative review, but this woman left a bad taste in my mouth. As a 10-year manager myself, I would expect top management to be team players, not a scanning machine. Whoever is in charge of top management at this location, do better. I could tell your team works hard to accomidate so why can't you?
Atmosphere: 1
Food: 4
Service: 2
I love Le Pain for their food. I love meeting there for chats with my girlfriends ❤️ Perfect spot for that! The service and hospitality can be improved though. It is also a bummer that they closed many locations which is not a good sigh for business either. However I ll be back for sure because food is great and it gives me a glimpse of feeling as if I am in Europe again 🥰
Kid-friendliness: Yes
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Avocado, Pastries
As of the wild fires this place has raised the prices by a whopping %40! I belive that's pretty much price gouging but I'm just not going to go here anymore. It's a shame I've been going here for years and it's walking distance from my house
Atmosphere: 3
Food: 4
Service: 3
Delicious croissants, excellent service, but the worst quiche I've ever tasted.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich, Pastries
Nice atmosphere, good food and coffee.
Atmosphere: 5
Food: 5
Service: 5
i would give them 0. they served food in dirty dishes. we found lipstick's mark on a glass, found hair in a cream and absolutely all dishes were dirty. i am not joking. disgusting.
Atmosphere: 1
Food: 1
Service: 1
I walked in for food and coffee to go, super loud inside and the croissant was so so.
Atmosphere: 3
Food: 3
Service: 4
Love this place! Excellent food choices, great service!
Atmosphere: 5
Food: 5
Service: 5
I've ordered from Le Pain Quotidien on Too Good To Go a couple of times for a quick bite after work. The box typically contains 4 pieces of pastry or more. This store in particular gave me 3 and was adamant about adding more.
The cashier's expression also turned sour when I mentioned Too Good To Go. I wouldn't recommend anyone ordering unless they're buying in-store.
Service: 1
Recommended dishes: Pastries
Scrumptious bagette.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Their cheese danish was ? didn’t have the time to eat here but def will be back to try the food!
There was free parking garage with 90 mins validation!
There are indoors and outdoors seating!
Atmosphere: 5
Food: 4
Service: 4
We use to love this place. Ridiculously overpriced food. We got two salads with the tiny pieces of yams and chicken. We paid $5 extra for the grilled chicken, $10 total. Salads were around & $16.50 each. We paid $73(not including tip) for the 2 salads with a few tiny pieces of chicken and yams, coffee and a bowel of gazpacho. Definitely rip off for three tiny pieces of chicken. Looks like this place will be out of business soon.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Pastries, Baguette
I really liked the coffee. Just great
Service: 5
I stop by for an espresso caffé,they want me to seat down,and I Don t want to seat down.No creativity,they actually ready to argue to..Good morning
Horrible coffee.
Atmosphere: 4
Food: 1
Service: 4
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