SusieCakes - Studio City

I had a wonderful experience at Susies Studio city today! Misa who helped me was incredibly professional, friendly, and pleasant throughout our interaction. She is a great asset to your team and made sure my experience was top notch. Look forward to coming back soon.

Atmosphere: 5

Food: 5

Service: 5

parking can be a pain but its worth it. The people that work here are lovely and their cakes are so good. I live by the mocha cupcake and the old fashion chocolate cake

Atmosphere: 5

Food: 5

Service: 5

I love this location because the staff here are so friendly and sweet! (+ the cupcakes are delicious!) I always make a point to visit when I’m in town. I had a hard time deciding between two flavors but when they heard it was my bday, the girl behind the counter included the other one too. It was a total surprise and they really made my day!

Atmosphere: 5

Food: 5

Service: 5

My husband and I stopped by late this morning and received exceptional service! Thank you so much to the two ladies who provided us with our yummy chocolate chip banana cake/bread and whoopie pies! Your kindness, beautiful smiles and amazing service made my morning! I typically order online; however, I am so happy that we stopped by! Thank you!💙🙏💙

Atmosphere: 5

Food: 5

Service: 5

This bakery was amazing. Staff was polite and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Valentine's Day Mini Cupcakes

Susie cakes is the best .the employees are so friendly and always with a big smile .the cakes are so fresh .love the service

Atmosphere: 5

Food: 5

Service: 5

We left feeling awesome after our encounter. We found the staff to be helpful and thoughtful. With great smiles and conversation. We will be stopping here everything we our in town .everything we ordered was delicious. Chocolate cake ,vanilla cake, pumpkin cupcake and a tub of whipped cream all excellent

Atmosphere: 5

Food: 5

Service: 5

I ordered a custom marbled Halloween themed cake and it was delicious!! The customer service is very kind and friendly, I was able to show my inspiration and I got exactly what I asked for. The cake itself is light, airy and delicious. The ratio of buttercream to cake itself is the perfect amount. I personally dont like too much buttercream and this was perfect. A lot of places tend to overload the cake with a mountain of buttercream, but this was made to perfection.
When I arrived to pick up my cake it was ready to go and the process was very simple and I didn’t have to wait.
The best selling point for me was the fact that the ingredients are simple, and everything is made in house. I will be back to try all the other delicious flavors.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Celebration Cake

Tried vanilla cupcake and cookie. Both were good. Friendly service. Metered parking outside but as expected on Ventura Blvd, can be hard to find during busy times.

Atmosphere: 5

Food: 5

Service: 5

*sigh* you know every time I try to come here at this location its always either okay or just irritating . Apparently theres a secret before closing menu and the woman helping didnt bother to tell me that before i made a purchase. Meanwhile shes super understanding and nice to the people running in to purchase these deals. I dont know i get trying to make a sale but that was so annoying because I definitely would have just purchased the “secret” items. I dont know customer service just is never consistent to me and feels rushed or either like they don't want to really work there…. which in that case don’t.

Alex was super helpful and very sweet. Helped us a lot last minute.

The best cake shop i have ever been to. Incredible cakes, delicious cupcakes, so light and fluffy. But more than this, the staff there are the kindest, coolest and welcoming. They actually single handedly improved my time in Hollywood. Love them..go spend all your dessert money there.

Atmosphere: 5

Food: 5

Service: 5

Everything is always SO yummy, and the service is always fast and friendly!!

I especially love love the carrot cake! The icing, the dense and incredible taste of the cake, along with the plump ànd delicious rainsins and shredded carrot, are mouthwatering every time!
I also love all the other cake flavors and cupcakes that I've had.🤤 You won't go wrong with anything you try!

Atmosphere: 5

Food: 5

Service: 5

everyone there is always super nice and friendly. Their chocolate chip cookies never let me down. The staff is nice. Parking is hard to find on the street but there’s a lot behind the building for all the businesses.

Atmosphere: 5

Food: 5

Service: 5

Amazing customer service. I’d like to give a special recognition to Andrea who was understanding and patient - thank you for your amazing customer service, Andrea!