I ordered a mocha expecting it to be hot and got an iced mocha. Maybe I should have clarified but I had never ordered a mocha from here and really wish they would have asked hot or cold. I really felt like they didn't ask because it's was faster to do an iced mocha. I also ordered a coffee cake muffin and it was a little stale. There was very little seating and big open space where they could have had seating. It was not welcoming whatsoever
Atmosphere: 1
Food: 3
Service: 2
Allvinn Ancheta
Awesome
Atmosphere: 5
Food: 5
Service: 5
Brandon Johnson
Everything
Atmosphere: 5
Food: 5
Service: 5
tara h
So I work in the same complex so I visit at least 3-5 times a month and over the last year or so the service has just went down hill I don't know if they got new management or what. But the ladies who do not ever wear their name tag so you can't call them out by name for the poor quality of customer service. But STEVEN (sorry I hope I spelled it correctly) is awesome I mean awesome at least Everytime I go in and yes there he greets the customers hes on top of making sure you have what you need and gets out as fast as possible! Shout out to Steven keep up the awesome work!!!
Atmosphere: 2
Food: 3
Service: 2
Pam T.
Nice friendly service. Fresh doughnut holes. They were on point! Just count your change before you leave. I was shorted a dollar.
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Lori Bratcher
Ordered on the mobile app...2 coffees and a coffee cake muffin. My account was charged 17.09 twice and they didn't have the muffins. When I asked about the issues at the drive thru they said they couldn't do anything and I could just come back tomorrow for the same order. I explained that I was passing through and couldn't come back. They employee said she couldn't do anything. Don't waste your money at this place
Atmosphere: 1
Food: 1
Service: 1
Nica F.
If I could leave zero star I would! Omg! Worst location Ive ever been to. Charged me for a wrong drink and size. Always new people that works there. This is sad.
Tonya Alston
They are very slow, the fritter was salty but the iced beverage was fine. I ordered something incredibly simple through the drive through. I wasn't told my total (it may have been displayed on the screen) and I sat at the window for several minutes while they rang up several other orders.
Atmosphere: 1
Food: 1
Service: 1
Allison Paxston
Horrible service. You’re lucky if they even input your order in correctly. Even luckier if they actually manage to give you the correct order at the end of the transaction! Refused to provide a refund for something they charged me for then realized they didn’t even have. Offered me something that was only $1 for said $4 item. The list goes on. Don’t go here. Not even worth your time.
Wow! This place has improved tremendously! Paji are the best! I love Dunkin Donuts but when this place just opened up....the wait was horrendous. Since these new workers has arrived everything change. Now it's quick! So thank you!
Ed Driver
I'm from New England and this isn't really Dunkin. The coffee was weak, but the donuts was good.
Atmosphere: 2
Food: 3
Service: 2
Susan R.
Saturday morning, super early, I called to add to my already large order. The guy on the phone was so easy to work with and they had no problem increasing my order at the last minute. We appreciated it very much and loved the donuts and the coffee.
Shakia Pearson
I don’t know if they just hire and don’t train but my drinks are either wrong or they act like they don’t know what drink I’m talking about when what I’m asking for is ON THE DUNKIN APP… ordered a bagel with cream cheese and somehow they had avocado mixed in with the cream cheese…make sure if you don’t eat pork, that you check your order because they’ve given me pork sausage before.
Exaclt what you expect, really nice staff.
Atmosphere: 5
Food: 5
Service: 5
I ordered a mocha expecting it to be hot and got an iced mocha. Maybe I should have clarified but I had never ordered a mocha from here and really wish they would have asked hot or cold. I really felt like they didn't ask because it's was faster to do an iced mocha. I also ordered a coffee cake muffin and it was a little stale. There was very little seating and big open space where they could have had seating. It was not welcoming whatsoever
Atmosphere: 1
Food: 3
Service: 2
Awesome
Atmosphere: 5
Food: 5
Service: 5
Everything
Atmosphere: 5
Food: 5
Service: 5
So I work in the same complex so I visit at least 3-5 times a month and over the last year or so the service has just went down hill I don't know if they got new management or what. But the ladies who do not ever wear their name tag so you can't call them out by name for the poor quality of customer service. But STEVEN (sorry I hope I spelled it correctly) is awesome I mean awesome at least Everytime I go in and yes there he greets the customers hes on top of making sure you have what you need and gets out as fast as possible! Shout out to Steven keep up the awesome work!!!
Atmosphere: 2
Food: 3
Service: 2
Nice friendly service. Fresh doughnut holes. They were on point! Just count your change before you leave. I was shorted a dollar.
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Ordered on the mobile app...2 coffees and a coffee cake muffin. My account was charged 17.09 twice and they didn't have the muffins. When I asked about the issues at the drive thru they said they couldn't do anything and I could just come back tomorrow for the same order. I explained that I was passing through and couldn't come back. They employee said she couldn't do anything. Don't waste your money at this place
Atmosphere: 1
Food: 1
Service: 1
If I could leave zero star I would! Omg! Worst location Ive ever been to. Charged me for a wrong drink and size. Always new people that works there. This is sad.
They are very slow, the fritter was salty but the iced beverage was fine. I ordered something incredibly simple through the drive through. I wasn't told my total (it may have been displayed on the screen) and I sat at the window for several minutes while they rang up several other orders.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. You’re lucky if they even input your order in correctly. Even luckier if they actually manage to give you the correct order at the end of the transaction! Refused to provide a refund for something they charged me for then realized they didn’t even have. Offered me something that was only $1 for said $4 item. The list goes on. Don’t go here. Not even worth your time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love there coffee and
Atmosphere: 5
Food: 5
Service: 5
Wow! This place has improved tremendously! Paji are the best! I love Dunkin Donuts but when this place just opened up....the wait was horrendous. Since these new workers has arrived everything change. Now it's quick! So thank you!
I'm from New England and this isn't really Dunkin. The coffee was weak, but the donuts was good.
Atmosphere: 2
Food: 3
Service: 2
Saturday morning, super early, I called to add to my already large order. The guy on the phone was so easy to work with and they had no problem increasing my order at the last minute. We appreciated it very much and loved the donuts and the coffee.
I don’t know if they just hire and don’t train but my drinks are either wrong or they act like they don’t know what drink I’m talking about when what I’m asking for is ON THE DUNKIN APP… ordered a bagel with cream cheese and somehow they had avocado mixed in with the cream cheese…make sure if you don’t eat pork, that you check your order because they’ve given me pork sausage before.