“It had been about five years since I last visited this place.
I came in just before closing time, and there was only one gentleman working that night — Mathew. Despite being busy cleaning up, he provided the best quality service I could have hoped for.
I had a special request to redecorate a small cake I desperately needed, and Matthew went above and beyond to help me, despite the circumstances. He didn’t just assist — he made a difference during a very important moment.
@Matthew, you have no idea how much you helped me that night. You are a true example of what customer service should be. I hope to see you again soon.
I’m sorry for not taking images of the cake, we ate it right away 🫣 but it was beautiful. THANK YOU VERY MUCH!“
“I just walked in Baskin Robin from a bad experience from the bank. To a lovely smile from Diego and sample Ice cream. It was well need and the kindness he gave is completely wonderful. It shouldn't matter how you dress to receive kindness. Especially when your going thru financial hardship. A person like him is more what we need in the world. God bless you. 🩷“