they cancelled my order for vegan macaroons three times and i tried to call them to ask why and the lady hang up on me
Daniel Jr
So it says online they are open. I go in person, there are people inside but the door is locked with a CLOSED sign. A man walks towards the door with a mask, dosent open the door and just walks away. I was so confused. I knock on the window and get ignored. I call the number on their website and explained what's going on. She says online order only. I then asked If I can order in person to go. She again says online only bye bye then hung up.Wow where is the customer service? LolOkay i get it, I have to order online. But how about a sign on the door that clearly states that. And to the man who came to the door, how about slightly opening the door and saying "I apologize we are only taking online orders" it's basic customer service lol. I will not be eating here.
Sarah Gehan
amazing service and food
Eliezer Huynh
This restaurant gives amazing service as well as delightful food. One of the best restaurant ever. The drinks and food came out rapidly and the prices are affordable. Highly recommended.
Jaxon C
Yesterday was our first time we came to that magnificent restaurant. But It is definitely not the last time. We had great time with the attentive service, with the high quality meal and booze and with the decent cost. We will no doubt come back in a short time.
Steve Judd
This place is great. Mexican food buffet is a super cool. Not the world's best Mexican food but it's good and you can have as much as you want...winner!
Lalo Vlogs
Horrible costumer service when it comes to placing call orders. The cashier is in a bad mood I don’t recommend this place
Tom Caron
Quick and convenient. The churros are awesome
Annette Buttner
Not a fan: weird place, weird cashier, weird food.
Steven Kou
Lunch buffet is great. Plenty of options with signs that list all the ingredients in each dish
I will not come back to this place. Your better off going to taco bell.
Emmanuel Cardenas
Very unique Mexican restaurant, love all the different varieties you can select.
Josh Cohen
Usually I don't have much trouble getting delivery of Arroz Rojo, and the food is always pretty good! However, I've had a string of unfortunate incidents in the last handful of weeks where the restaurant either cancels my order (with no response/explanation from Arroz or GrubHub) or delivers 1+ hr late (with a couple of rather unfortunate phone calls with Arroz where I was not-so-politely told basically "too bad"). I'll still try to stop by when I'm in the area, but please keep this in mind if you're ordering in!
rebecca andrews
Apsolutly disgusting with practicaly not meat selections. The horchata was grainy and the beans were watery, and rice was a little uncooked. Do not go here.
they cancelled my order for vegan macaroons three times and i tried to call them to ask why and the lady hang up on me
So it says online they are open. I go in person, there are people inside but the door is locked with a CLOSED sign. A man walks towards the door with a mask, dosent open the door and just walks away. I was so confused. I knock on the window and get ignored. I call the number on their website and explained what's going on. She says online order only. I then asked If I can order in person to go. She again says online only bye bye then hung up.Wow where is the customer service? LolOkay i get it, I have to order online. But how about a sign on the door that clearly states that. And to the man who came to the door, how about slightly opening the door and saying "I apologize we are only taking online orders" it's basic customer service lol. I will not be eating here.
amazing service and food
This restaurant gives amazing service as well as delightful food. One of the best restaurant ever. The drinks and food came out rapidly and the prices are affordable. Highly recommended.
Yesterday was our first time we came to that magnificent restaurant. But It is definitely not the last time. We had great time with the attentive service, with the high quality meal and booze and with the decent cost. We will no doubt come back in a short time.
This place is great. Mexican food buffet is a super cool. Not the world's best Mexican food but it's good and you can have as much as you want...winner!
Horrible costumer service when it comes to placing call orders. The cashier is in a bad mood I don’t recommend this place
Quick and convenient. The churros are awesome
Not a fan: weird place, weird cashier, weird food.
Lunch buffet is great. Plenty of options with signs that list all the ingredients in each dish
Restaurantji Recommends
Buffet quality food and not a lot of variety
I will not come back to this place. Your better off going to taco bell.
Very unique Mexican restaurant, love all the different varieties you can select.
Usually I don't have much trouble getting delivery of Arroz Rojo, and the food is always pretty good! However, I've had a string of unfortunate incidents in the last handful of weeks where the restaurant either cancels my order (with no response/explanation from Arroz or GrubHub) or delivers 1+ hr late (with a couple of rather unfortunate phone calls with Arroz where I was not-so-politely told basically "too bad"). I'll still try to stop by when I'm in the area, but please keep this in mind if you're ordering in!
Apsolutly disgusting with practicaly not meat selections. The horchata was grainy and the beans were watery, and rice was a little uncooked. Do not go here.
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