Cold Stone Creamery

757 E El Camino Real Ste D, Sunnyvale
(408) 739-4420

Recent Reviews

Ashley

Almost melted when handed over to us overly sweet slow service and the store needs renovation. Will not come back.

Atmosphere: 2

Food: 3

Service: 3

Ashley L

Almost melted when handed over to us overly sweet slow service and the store needs renovation. Will not come back.

Atmosphere: 2

Food: 3

Service: 3

Niko Avery

I've ordered from them through door dash twice this week and both times they got my order completely wrong. I'm not sure who they have working or what's going on with this location but I don't think I'm gonna be ordering again. I get bummed out everytime my order comes wrong.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sweet Cream Ice Cream

John Dahl

Great service and awesome ice cream!

Atmosphere: 5

Food: 5

Service: 5

Subhankar Das

Love coldstone and their choice of ice cream. But more importantly their ice cream cakes are must try for every occasion. My family’s favorite is midnight delight.

Atmosphere: 4

Food: 4

Service: 4

Changmi F.

This place sadly is not like it used to be. Came in last night and the place was empty but it literally took 5 min before either of the two workers there even acknowledged us. I asked for a sample of their new flavor and the lady just rolled her eyes at me. Also why is their ice cream so warm and soft? Mine was all melted and mushy and had the consistency of oatmeal. Even though I had'nt been there for years that's definitely not how I remembered it to be.

Amruta Patil

Very pathetic that lady don’t provide the sufficient ingredient and not mix it well just take it and get out form here

A41 Phones

Terrible experience managent was terrible I didn't feel comfortable bathrooms were dirty never coming back

Reggie A.

The lady served me what was suppose to be a cheesecake fantasy and this looks like a complete nightmare. The lady serving me the ice cream Indian lady said that that's how it's suppose to be . Completed melted . This will go down as my worst ice cream i have ever had

Ellie H.

I am not lactose intolerant and I got very sick after eating sweet cream, heath bar and Carmel. As others said (sadly I did not read ahead) it was very soft and part had a skin. I suggest reading the health reports before deciding to go. We used to come all the time with our kids. It was sad

Rob Seide

So much fun to select ingredients to add together to come up with your personal unique flavor! Very friendly and accommodating staff.

Grace Tran

I refuse to support an establishment that is unsanitary and has shady labor practices. ❌

Deep Bildlkar

Good ice cream.

Chaithanya Sree

Bad service !!!!I ordered birthday cake remix love it size but really faced bad experience from one of the guy he has given melted ice cream he kept brownie as is and he didn’t mix and he did even clean the cup to hold. It’s all sticky to hold the cup.

M K

Over crowded, staff couldn’t even understand whats being asked for order! To add, ice cream was soft and melted already!

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