I recently placed a large order from Domino’s Pizza for a group event, and I’m extremely disappointed with the customer service I received — especially from an employee named Cynthia.
After placing the order, I called the store to ask a simple question about cheese and pepper packets. Instead of helping, Cynthia responded in a rude, dismissive, and downright unprofessional manner. She cut me off mid-sentence, spoke in a disrespectful tone, and then hung up the phone on me. Absolutely unacceptable behavior — especially when you’re dealing with a large order and just asking for basic customer service.
This experience was frustrating and completely soured what should have been a straightforward, easy order. If Domino’s wants to keep its customers, it might want to consider better training in how to treat them with respect.
Do better.
Service: 1
Eric L.
Nice food! The staff here are friendly.
Atmosphere: 5
Food: 5
Service: 5
samirasimha rajasimha
Had twice here and both times fell sick. The first time I thought it was something else. But, experienced a case of food poisoning even the second time. It’s rather surprising to see Dominos maintaining such a low quality standard. Extremely disappointing. Please avoid ordering here.
Atmosphere: 1
Food: 1
Service: 4
Stephanie Clausen
The employees do not share any concern if you are experiencing issues with your order.
Atmosphere: 1
Food: 1
Service: 1
Paul Sorrentino
Received my pasta bowl with round cardboard circles mixed in with mushrooms Called the manager and he said I lied because he personally cut it. Not sure how you cut a bread boowl but he refused to give me a district managers or anybody else’s number He was a complete jerk
Atmosphere: 2
Food: 2
Service: 1
Courtney
My order is always ready when it should be and to my specifications. The staff is polite and prompt when I enter to pick up my order.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
RJ Dawg
Worst food ever from a Dominos Pizza! Ordered Italian sub sub about 10" long and literally had 3 pieces of pepperoni and all other toppings were subpar and I literally threw it in the trash! Terrible. Didn't even want the Italian but this location did not offer the hoagie with toppings and multiple sauces but with this experience I would have little expectations it would have been any better
Food: 1
Vincent Shao
Crispy Standard Pizza that I purchased during its special $10 Large Size deal. The Toppings are Delicious as long as the pizza is fresh & pipping hot! The Parmesan bites is a must get especially when they include a 50% discount offer!
Atmosphere: 3
Food: 4
Service: 3
Johnny Morales
Bro me and my cousin are ordering half pepperoni and half pineapple with ham we waited 1 hours to get the pizza when we got home they give us pepperoni to expect pineapple and ham we got black olives and ham when we get back to dominos the manager told us we need to pay again and wait a nother hour she was yelling at not going back
Pan pizza looks unappetizing and tastes horrible. Chicken wings are extremely salty
Wei Liao
Don't go to this place. I ordered large online. They ended up giving me medium. And will not correct it. Never go to this place ever again
Atmosphere: 1
Food: 1
Service: 1
Jasper H
I am writing to express my extreme frustration and disappointment with my recent order experience. This was my first time purchasing from Domino’s, based on a recommendation from a friend, but what should have been a simple transaction turned into a frustrating and deceptive situation.
I placed an online order for a Large (9.9) pizza, as clearly advertised. However, upon arriving at the store, I was handed a Medium pizza instead. When I questioned this, the staff casually informed me that they were out of Large pizzas due to the promotion, so they simply substituted a smaller size at the same price—without any prior notice or compensation. This is completely unacceptable and amounts to blatant consumer deception.
As a new customer, this experience has left me with a deeply negative impression of Domino’s. If the advertised product was unavailable, I should have been informed before completing my order, or at the very least, offered a fair alternative—such as an adjustment in price or additional items to make up for the difference. Instead, I was tricked into paying the same price for less, which is simply unethical business practice. LARGE (14") THIN PIZZA Whole: Extra Cheese, Beef, Pepperoni, Bacon, Italian Sausage, Green Peppers, Ham, Premium Chicken, Philly Steak, Mushrooms, Onions。 I strongly suspect that my pizza also had fewer toppings than it should have
Atmosphere: 1
Food: 1
Service: 1
Antonieta Marino
I didn't like how they treated me, they gave me what they wanted and I ordered something different and they didn't solve it... I used to buy frequently because the girl serves well but today it was different and they gave me a pizza that I didn't order..!
Atmosphere: 1
Food: 1
Service: 1
Siri
Ordered a hand tossed pizza with 5 toppings. Got a thin crust pizza with 4 toppings. If you run out of something at least let the customer know???
Buffalo chicken pizza
Atmosphere: 5
Food: 5
Service: 5
Rude, Unprofessional, and Unacceptable Service
I recently placed a large order from Domino’s Pizza for a group event, and I’m extremely disappointed with the customer service I received — especially from an employee named Cynthia.
After placing the order, I called the store to ask a simple question about cheese and pepper packets. Instead of helping, Cynthia responded in a rude, dismissive, and downright unprofessional manner. She cut me off mid-sentence, spoke in a disrespectful tone, and then hung up the phone on me. Absolutely unacceptable behavior — especially when you’re dealing with a large order and just asking for basic customer service.
This experience was frustrating and completely soured what should have been a straightforward, easy order. If Domino’s wants to keep its customers, it might want to consider better training in how to treat them with respect.
Do better.
Service: 1
Nice food! The staff here are friendly.
Atmosphere: 5
Food: 5
Service: 5
Had twice here and both times fell sick.
The first time I thought it was something else.
But, experienced a case of food poisoning even the second time. It’s rather surprising to see Dominos maintaining such a low quality standard.
Extremely disappointing.
Please avoid ordering here.
Atmosphere: 1
Food: 1
Service: 4
The employees do not share any concern if you are experiencing issues with your order.
Atmosphere: 1
Food: 1
Service: 1
Received my pasta bowl with round cardboard circles mixed in with mushrooms
Called the manager and he said I lied because he personally cut it. Not sure how you cut a bread boowl but he refused to give me a district managers or anybody else’s number
He was a complete jerk
Atmosphere: 2
Food: 2
Service: 1
My order is always ready when it should be and to my specifications. The staff is polite and prompt when I enter to pick up my order.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Worst food ever from a Dominos Pizza! Ordered Italian sub sub about 10" long and literally had 3 pieces of pepperoni and all other toppings were subpar and I literally threw it in the trash! Terrible. Didn't even want the Italian but this location did not offer the hoagie with toppings and multiple sauces but with this experience I would have little expectations it would have been any better
Food: 1
Crispy Standard Pizza that I purchased during its special $10 Large Size deal. The Toppings are Delicious as long as the pizza is fresh & pipping hot! The Parmesan bites is a must get especially when they include a 50% discount offer!
Atmosphere: 3
Food: 4
Service: 3
Bro me and my cousin are ordering half pepperoni and half pineapple with ham we waited 1 hours to get the pizza when we got home they give us pepperoni to expect pineapple and ham we got black olives and ham when we get back to dominos the manager told us we need to pay again and wait a nother hour she was yelling at not going back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Pan pizza looks unappetizing and tastes horrible. Chicken wings are extremely salty
Don't go to this place. I ordered large online. They ended up giving me medium. And will not correct it. Never go to this place ever again
Atmosphere: 1
Food: 1
Service: 1
I am writing to express my extreme frustration and disappointment with my recent order experience. This was my first time purchasing from Domino’s, based on a recommendation from a friend, but what should have been a simple transaction turned into a frustrating and deceptive situation.
I placed an online order for a Large (9.9) pizza, as clearly advertised. However, upon arriving at the store, I was handed a Medium pizza instead. When I questioned this, the staff casually informed me that they were out of Large pizzas due to the promotion, so they simply substituted a smaller size at the same price—without any prior notice or compensation. This is completely unacceptable and amounts to blatant consumer deception.
As a new customer, this experience has left me with a deeply negative impression of Domino’s. If the advertised product was unavailable, I should have been informed before completing my order, or at the very least, offered a fair alternative—such as an adjustment in price or additional items to make up for the difference. Instead, I was tricked into paying the same price for less, which is simply unethical business practice.
LARGE (14") THIN PIZZA
Whole: Extra Cheese, Beef, Pepperoni, Bacon, Italian Sausage, Green Peppers, Ham, Premium Chicken, Philly Steak, Mushrooms, Onions。
I strongly suspect that my pizza also had fewer toppings than it should have
Atmosphere: 1
Food: 1
Service: 1
I didn't like how they treated me, they gave me what they wanted and I ordered something different and they didn't solve it... I used to buy frequently because the girl serves well but today it was different and they gave me a pizza that I didn't order..!
Atmosphere: 1
Food: 1
Service: 1
Ordered a hand tossed pizza with 5 toppings. Got a thin crust pizza with 4 toppings. If you run out of something at least let the customer know???
Worst Dominos ever.
Atmosphere: 1
Food: 1
Service: 3
Loading...