Pretty good Mexican take out food. They have a large selection and family meals. Definitely good value and quality
Atmosphere: 5
Food: 4
Service: 5
Federico Andrade
I Love EPL. Super-nice people helping there, always a great experience.
Please bring El Pollo Loco to somewhere in East Palo Alto / Redwood City area! Lots of Hispanics/Latinos would love you there!!
Atmosphere: 5
Food: 5
Service: 5
Carlos
Food is delicious BUT if you don't know Spanish good luck.
Atmosphere: 4
Food: 4
Service: 2
Víctor m sanchez
They have so many people and everyone is talking and they forget the orders of the people who are waiting.
Atmosphere: 2
Food: 2
Service: 2
Reymundo Perez
I WANT TO (EMPHASIZE)HAT I USUALLY DON'T LEAVE BAD REVIEWS ONLY GOOD ONE'S! BUT I HAD THE WOST!!! COSTUMER SERVICE!!!EXPIRENCE AT POLLO LOCO EL CAMINO IN SUNNYVALE !!!WON'T RECOMMEND TO GO HERE ESPECIALLY IF YOU'RE ON A HURRY!!! OR ON YOU'RE BREAK!! I WAS WAITING FOR MY ORDER AND TOOK TOO LONG !!! BESIDES THAT I TIRED SPEAKING WITH SOMEONE TOTALLY GOT IGNORED!!! WOST MANAGER COSTUMER SERVICE!!! I DIDN'T GET HIS NAME BUT HE WAS THE MANAGER HISPANIC AND WITH NO NAME TAG. I WONDER WHY MAYBE HIDING HIS NAME FOR NO MORE BAD REVIEWS! NO WONDER EMPLOYEES IN THE FRONT ARE LAZY AND WITH A ADDITUDE LIKE IF THEY WHERE GIVING A FREE SERVICE! PLUS I ASKED FOR MY ORDER THEY SAID I HAD TO WAIT MY TURN!! WHEN IT WAS SUCH AN EASY FAST ORDER PLUS PEOPLE THAT CAME AFTER ME GOT THEIR HUGE ORDER AND NO WASN'T ONLINE I WAS STANDING FOR 25,MIN THAT I'VE SEEN LIKE 4 PEOPLE ORDER WHEN I ASKED TO SPEAK TO THE MANAGER HE LOOKED ANGRY AND GAVE AN ATTITUDE TOWARDS ME. I LEFT HUNGRY AND UPSET, POLLO LOCO PLEASE BE AWARE WHEN HIRING PEOPLE THAT ARE ACTUALLY PEOPLE FRIENDLY! AND AND ACCOMMODATING AND WELL MANNERISMS ESPECIALLY IF HE IS A MANAGER WOULD DEFINITELY HAVE TO PUT AN EXAMPLE I THINK THEY SHOULD RETRAIN COSTUMER SERVICE!!!! IN THE ENTIRE STORE AT LEAST IN THE FRONT DESK!!.
I didn't like the tacos. I do like the chicken, rice & beans plate. There really isn't any real service. You order from a kiosk. They will help you if you need help.
Kevin Veasley
I've always, always loved El Pollo Loco, being from L.A. how could you not! It's the last day of a two week plumbing project, so I decided to treat the plumbers to much, first off, the beans are excellent, the rice fabulous, corn tortillas terrific as always, and of course the star of the show, THE CHICKEN, mouth watering, put yo a#$ to sleep good, thank you all so much for your exceptional preparation and timely delivery!
Atmosphere: 5
Food: 5
Service: 5
Coast Hiker
As a frequent customer of this El Pollo Loco in Sunnyvale, CA, I can confidently say this location stands out. The chicken is consistently delicious, and the customer service is truly exceptional.
General Manager Petra deserves special recognition. I recently took my almost 90-year-old mom to this location. Petra personality ensured that her meal was perfect. My mom was very impressed, praising both the tasty food and the incredibly warm and friendly staff.
For fantastic chicken and outstanding service, this location, led by Petra is highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Somaiyaalwaniss
Very delicious special chicken
Food: 4
Douglas Hernandez
I just happened to be around the area and needed to grab a quick bite. Stopped by got in got served and got out in less than 15 minutes. The food was good, staff was courteous, friendly, and efficient. Very good experience. Thanks.
Everything went well.
Atmosphere: 5
Food: 5
Service: 5
I like Pollo loco
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
quantity is wrong from the picture. salad is good
Atmosphere: 5
Food: 2
Service: 3
Their pasta sauces taste rich and homemade.
Pretty good Mexican take out food. They have a large selection and family meals. Definitely good value and quality
Atmosphere: 5
Food: 4
Service: 5
I Love EPL. Super-nice people helping there, always a great experience.
Please bring El Pollo Loco to somewhere in East Palo Alto / Redwood City area! Lots of Hispanics/Latinos would love you there!!
Atmosphere: 5
Food: 5
Service: 5
Food is delicious BUT if you don't know Spanish good luck.
Atmosphere: 4
Food: 4
Service: 2
They have so many people and everyone is talking and they forget the orders of the people who are waiting.
Atmosphere: 2
Food: 2
Service: 2
I WANT TO (EMPHASIZE)HAT I USUALLY DON'T LEAVE BAD REVIEWS ONLY GOOD ONE'S! BUT I HAD THE WOST!!! COSTUMER SERVICE!!!EXPIRENCE AT POLLO LOCO EL CAMINO IN SUNNYVALE !!!WON'T RECOMMEND TO GO HERE ESPECIALLY IF YOU'RE ON A HURRY!!! OR ON YOU'RE BREAK!! I WAS WAITING FOR MY ORDER AND TOOK TOO LONG !!! BESIDES THAT I TIRED SPEAKING WITH SOMEONE TOTALLY GOT IGNORED!!! WOST MANAGER COSTUMER SERVICE!!! I DIDN'T GET HIS NAME BUT HE WAS THE MANAGER HISPANIC AND WITH NO NAME TAG. I WONDER WHY MAYBE HIDING HIS NAME FOR NO MORE BAD REVIEWS! NO WONDER EMPLOYEES IN THE FRONT ARE LAZY AND WITH A ADDITUDE LIKE IF THEY WHERE GIVING A FREE SERVICE! PLUS I ASKED FOR MY ORDER THEY SAID I HAD TO WAIT MY TURN!! WHEN IT WAS SUCH AN EASY FAST ORDER PLUS PEOPLE THAT CAME AFTER ME GOT THEIR HUGE ORDER AND NO WASN'T ONLINE I WAS STANDING FOR 25,MIN THAT I'VE SEEN LIKE 4 PEOPLE ORDER WHEN I ASKED TO SPEAK TO THE MANAGER HE LOOKED ANGRY AND GAVE AN ATTITUDE TOWARDS ME. I LEFT HUNGRY AND UPSET, POLLO LOCO PLEASE BE AWARE WHEN HIRING PEOPLE THAT ARE ACTUALLY PEOPLE FRIENDLY! AND AND ACCOMMODATING AND WELL MANNERISMS ESPECIALLY IF HE IS A MANAGER WOULD DEFINITELY HAVE TO PUT AN EXAMPLE I THINK THEY SHOULD RETRAIN COSTUMER SERVICE!!!! IN THE ENTIRE STORE AT LEAST IN THE FRONT DESK!!.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I didn't like the tacos. I do like the chicken, rice & beans plate. There really isn't any real service. You order from a kiosk. They will help you if you need help.
I've always, always loved El Pollo Loco, being from L.A. how could you not!
It's the last day of a two week plumbing project, so I decided to treat the plumbers to much, first off, the beans are excellent, the rice fabulous, corn tortillas terrific as always, and of course the star of the show, THE CHICKEN, mouth watering, put yo a#$ to sleep good, thank you all so much for your exceptional preparation and timely delivery!
Atmosphere: 5
Food: 5
Service: 5
As a frequent customer of this El Pollo Loco in Sunnyvale, CA, I can confidently say this location stands out. The chicken is consistently delicious, and the customer service is truly exceptional.
General Manager Petra deserves special recognition. I recently took my almost 90-year-old mom to this location. Petra personality ensured that her meal was perfect. My mom was very impressed, praising both the tasty food and the incredibly warm and friendly staff.
For fantastic chicken and outstanding service, this location, led by Petra is highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Very delicious special chicken
Food: 4
I just happened to be around the area and needed to grab a quick bite. Stopped by got in got served and got out in less than 15 minutes. The food was good, staff was courteous, friendly, and efficient.
Very good experience. Thanks.
Atmosphere: 3
Food: 5
Service: 5
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