Starbucks
298 W McKinley Ave, Sunnyvale
(408) 720-1012
Recent Reviews
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Asked for a cup of water. Waited 30 min. No water had to leave.
The cashier is extremely rude. Go to another Starbucks.
There was an advertised price for a drink I wanted handwritten on the countertop. I ordered that drink and they tried to charge me a different price. When I called attention to the (lower) advertised price, they said that price was out of date. I pushed to get the advertised price and they said “I don’t have a button that can make the price lower”. Such gross incompetence.
I then complained to corporate Starbucks, and had several rounds back and forth with a horrendous and hallucinating AI response. Starbucks is, and has been, going downhill. Half the time their coffee tastes like a burnt napkin. One star!
Atmosphere: 1
Food: 1
Service: 1
Served people who got in line after us - people who got in the wrong line, made us wait for the idiots who did know how to line up, then don’t have the bagels which were the only thing we wanted. Never coming back to this store run by complete morons. Can’t even out up a sign telling all the halfwits where to line up.
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 drinks 2 of them were out before. I was waiting on my matcha. Took 15 minutes
Service: 1
Came here to get the “free” drink for my husband’s birthday, waited in line for 15 min then was told to download the app and it turns out you can’t place app orders at this location - would have been nice if the barista mentioned that! Terrible customer service!
Atmosphere: 2
Food: 4
Service: 1
Staff taking order is a bit rude. Frequently out of whipped cream too. This location is understaffed on Friday/weekends with long wait times (10+ minutes)
Atmosphere: 2
Food: 3
Service: 2
Good customer service I come to this location often
Parking: Drive thru would be best
Kid-friendliness: Friendly place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Drink Starbucks Refresher
Waited 15 mins for a cappuccino... very slow service.
Food: 1
Service: 1
Nice and friendly barista service, we enjoyed our experience as tourists
Service: 5
Restaurantji Recommends
Stopped for a coffee on a Friday morning. This Starbucks inside of a Target store has a post-apocalyptic feel. No decor, it's all been (obviously) torn out with exposed rusty pipes and few, perhaps 3 or 4 tables and chairs that are scattered about as if no one cares what the place looks like, (because OBVIOUSLY no one does.) It's a step above drinking coffee in a parking lot, as the store is heated.
Atmosphere: 1
Food: 2
Service: 1
The tables were really dirty. But the employees were smiling and friendly.?
Atmosphere: 1
Food: 5
Service: 5
Not very good service. Forgot one of the coffees in our order entirely.
Why are there homeless constantly loitering? You are a giant chain inside another giant chain, in an overpriced area inside an overpriced state! Get your act together!
Atmosphere: 1
Food: 4
Service: 4
Incredible service at this location.
Atmosphere: 5
Food: 5
Service: 5
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