Starbucks
298 W McKinley Ave, Sunnyvale
(408) 720-1012
Recent Reviews
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Served people who got in line after us - people who got in the wrong line, made us wait for the idiots who did know how to line up, then don’t have the bagels which were the only thing we wanted. Never coming back to this store run by complete morons. Can’t even out up a sign telling all the halfwits where to line up.
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 drinks 2 of them were out before. I was waiting on my matcha. Took 15 minutes
Service: 1
Came here to get the “free” drink for my husband’s birthday, waited in line for 15 min then was told to download the app and it turns out you can’t place app orders at this location - would have been nice if the barista mentioned that! Terrible customer service!
Atmosphere: 2
Food: 4
Service: 1
Staff taking order is a bit rude. Frequently out of whipped cream too. This location is understaffed on Friday/weekends with long wait times (10+ minutes)
Atmosphere: 2
Food: 3
Service: 2
Good customer service I come to this location often
Parking: Drive thru would be best
Kid-friendliness: Friendly place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Drink Starbucks Refresher
Waited 15 mins for a cappuccino... very slow service.
Food: 1
Service: 1
Nice and friendly barista service, we enjoyed our experience as tourists
Service: 5
Stopped for a coffee on a Friday morning. This Starbucks inside of a Target store has a post-apocalyptic feel. No decor, it's all been (obviously) torn out with exposed rusty pipes and few, perhaps 3 or 4 tables and chairs that are scattered about as if no one cares what the place looks like, (because OBVIOUSLY no one does.) It's a step above drinking coffee in a parking lot, as the store is heated.
Atmosphere: 1
Food: 2
Service: 1
The tables were really dirty. But the employees were smiling and friendly.?
Atmosphere: 1
Food: 5
Service: 5
Not very good service. Forgot one of the coffees in our order entirely.
Restaurantji Recommends
Why are there homeless constantly loitering? You are a giant chain inside another giant chain, in an overpriced area inside an overpriced state! Get your act together!
Atmosphere: 1
Food: 4
Service: 4
Incredible service at this location.
Atmosphere: 5
Food: 5
Service: 5
Every morning we look forward to seeing Angela, Carlos, Kiki and everyone on this amazing cafe team because they greet us with friendly welcoming smiles, fabulous coffee and top notch professional service. Starbucks is so lucky to have them and we Highly recommend this cafe location to all!!
Atmosphere: 5
Food: 5
Service: 5
The fall pumpkin spice latte is very bad. I usually love Starbucks coffee and the fall pumpkin flavor used to be good.This year it was bad , like I don't even feel like coming back again.
Atmosphere: 3
Food: 1
Service: 3
Really really poor service by employee. Sad, I walked all the way to Starbucks, waited in the long line, I was very patient as the employee was training. Then when it was my turn, and I Bywanted to purchase a bag of coffee and needed it to grind at level 6. The employee took several looks at the machine and realized it was already cleaned. She then said she couldn’t grind this for me today , and she couldn’t say why. I asked several times and she wouldn’t tell me the reason and finally said “yea it’s not working”.My gosh I was soooo upset, ruined my Sunday.
Service: 1
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