Taco Bell

1695 Hollenbeck Ave, Sunnyvale
(408) 720-8586

Recent Reviews

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Prasad KY K

Good location with both KFC and Tacobell inside.
The strange thing is that you can order online for KFC but not Tacobell.

Atmosphere: 4

Food: 4

Service: 4

Pranil Patel

They charge to sub beef for beans now

Abel Mechanic

The worst store I've been to after 3 years. Their service and food are the worst. I don't know how there are people who recommend this place when I have the worst experience. Their workers are new and incompetent. They don't know what they're doing.

Michael Phipps

Ordered 3 soft tacos, a simple order. Paid for 3 tacos and got it to go, only received 2 tacos make sure you check out your to go order before you leave. Do not trust them any further than you can see them

Atmosphere: 1

Food: 1

Service: 1

J

It would not let me put 0 stars or a health risk option. I’m not one to complain but we received horrible poor service. The line cook lady gave me attitude for an adjustment to a Crunchwrap. I said no tostada on my Crunchwrap given I have a sensory processing disorder, the woman came back twice to complain about my preference in my order. The first time the young man submitted the order to remove the tostada, she told him she won’t do that. And refuses. People make requests all the time, I have came here for 15 years and this is the first time it’s gotten this extreme of a reaction. After the remark the young man (who seemed to be new) offered the best option to be is a build your own quesadilla.

I have had this disorder since I was a young kid and cannot eat crunchy/hard foods. I have lived here locally for years and never once experienced this level of belittlement. I speak Spanish and I heard every word she said.

The young man taking my order thank you for your hard work. You weren’t at fault.

Long story short. We just wanted a Crunchwrap without the tostada due to my sensory processing disorder. The lady refused to accommodate for me.

I now see there are tons of reviews on here of other people being treated disrespectfully. The ableism here is disgustingly profound.

Also my quesadilla did not have extra of anything like I ordered.

I am very disappointed and dissatisfied. Please correct your employees and enforce accommodations for your customers.

Food: 1

Service: 1

Brian Everson

If any of you ever get the chance to come here, I hope you get to experience the pleasure of interacting with Liliana. My wife craved Taco Bell a lot while she was pregnant, but I haven't been here since my son was born 7 months ago, and the second Liliana saw me her face lit up and she asked how my wife and baby are, so I shared the latest pictures with her. She gave me some great advice on being a father, and as I drive away, she's brought a tear to my eye. I wish I could do more for her than just leave this review. She is the type of person who I hope and pray I can raise my children to be like one day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mexican Pizza, Cinnabon Delights

K C

This Taco Bell has an awesome cashier at lunch (I cannot say the same for other cashiers at this location). He's super friendly and always makes the experience enjoyable. This guy is on top of it: tells me about great deals, keeps the place clean, and handles long line of customers quickly.

Food-wide, it's run-of-the-mill Taco Bell, so you know what you're getting.

Atmosphere: 4

Service: 5

Santino Tupou

Love there taco bell is always fresh hot ?

Bri Guy

If any of you ever get the chance to come here, I hope you get to experience the pleasure of interacting with Liliana. My wife craved Taco Bell a lot while she was pregnant, but I haven't been here since my son was born 7 months ago, and the second Liliana saw me her face lit up and she asked how my wife and baby are, so I shared the latest pictures with her. She gave me some great advice on being a father, and as I drive away, she's brought a tear to my eye. I wish I could do more for her than just leave this review. She is the type of person who I hope and pray I can raise my children to be like one day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mexican Pizza, Cinnabon Delights

Vanessa Tirado

The food is salty and the vegetables are always dry and old.

Atmosphere: 2

Food: 1

Service: 4

vanessa castro

The food is salty and the vegetables are always dry and old.

Atmosphere: 2

Food: 1

Service: 4

Bus4025

10 stars. I don't usually rate Taco Bell, but this one I have to. I was greeted immediately and very professional! I don't EVER get THAT kind of treatment! I shall return, soon. Thank you KFC/Taco Bell for hiring Robert M. Please consider hiring more people like this!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap, Breakfast Burrito, Ground Beef Burrito, Quesadilla, Chicken Quesadilla, Nachos, Taco Supreme

Moraima Herrera

Great location and excellent customer service. Time service was satisfactory.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wrap, Ground Beef Burrito, Quesadilla, Nachos

T Banerjee

Food is full of new stuff constantly changing. Staff is most important looks like young kids from college or high schools very efficient and alert, didn't even force me to buy any item for using their restroom. Great location and walkable right at the corner of Stelling and Hollenbeck opposite to Bank of America. Most importantly it shares the store with KFC thus you can get both under one roof, how nice!

Atmosphere: 5

Food: 5

Service: 5

Teesta Banerjee

Food is full of new stuff constantly changing. Staff is most important looks like young kids from college or high schools very efficient and alert, didn't even force me to buy any item for using their restroom. Great location and walkable right at the corner of Stelling and Hollenbeck opposite to Bank of America. Most importantly it shares the store with KFC thus you can get both under one roof, how nice!

Atmosphere: 5

Food: 5

Service: 5

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