Pizza Factory

2975 Main St, Susanville
(530) 257-0222

Recent Reviews

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Nancy Brown MacDonald

The best pizza, fast service and friendly employees

Atmosphere: 5

Food: 5

Service: 5

Devin Metz

All-you-can-eat pizza buffet: 11am until 2pm, Monday through Friday.

(Haven't been there yet- I just called about hours and rates)

Pal Pica

Thank you for being so flexible with my dietary needs!

Atmosphere: 5

Food: 5

Service: 5

Brian Evans

I haven't visited this particular establishment in nearly 2 years. My wife and I were in town and I was so excited to show her the Pizza Factory that I always bragged about. Unfortunately, the pizza on the pizza bar was barely warm and definitely not fresh. I figured, oh well, that I would have some extra salad....well only customers are allowed 1 salad bar visit. The iced tea was really good! 👍🏿 The staff was friendly as well. Sorry, won't be back anytime soon to hopefully give a better review.

Atmosphere: 5

Food: 2

Service: 4

Tisha Luna

Lunch buffet is a steal. Staff is always friendly.

Atmosphere: 5

Food: 5

Service: 5

Rob Christensen

Pizza dough tasted fresh and homemade. We will return if we are ever in Susanville for dinner again.

Atmosphere: 4

Food: 5

Service: 4

Terry Mackey

Pizza was very good,had a half veggie and half meat lover. ,

Atmosphere: 4

Food: 5

Service: 5

felix lopez

Salad bar is always top notch with freshness and customer service is Super friendly, the owner goes above and beyond . Left my cup and the salad bar and he brought it over to me and even asked what I wanted and got it for me …. I won’t go anywhere else now for salad

Atmosphere: 5

Food: 5

Service: 5

Jackie Trujillo

Very nice and clean and friendly, great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

George L. Ortiz

Great pizza , highly recommend for partys

Atmosphere: 5

Food: 5

Service: 5

bryan lam

Stayed in town and trying to support the local business. Did a phone order for 1 awesome pizza, 2 chicken fettuccine Alfredo, 1 lasagna totaling 68$ gave 15$ tip. Got back to the hotel, ready to eat, and was missing 1 chicken fettuccine Alfredo. They need new management with all the bad reviews about their service and constant mistakes. Should have gone to LiL Ceaser instead

Atmosphere: 3

Food: 3

Service: 3

Terri Julian

Very good.

Atmosphere: 5

Food: 5

Service: 5

Veronica

Just ordered for the first time from here. Delivery took a long time, but that was not the problem. The order was missing items and the items that were delivered were exactly the opposite of what we ordered. It was almost comical, except now we are left with food we did not want and charged for food we did not receive.
In case the management reads these reviews: I am happy to provide more detail; at minimum, it would be nice to be refunded the money for the items not received. If no response, we will go elsewhere in the future.

Food: 1

Service: 1

Sarah McCullough

Very good food and service!!!😁

Atmosphere: 5

Food: 5

Service: 5

Austin Pence

Paper plates kinda draw the place down

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Individual Meat Lovers Calzone, Awesome Combo Pizza, Pepperoni Pizza

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