Subway

2978 Main St Suite A2, Susanville
(530) 257-0404

Recent Reviews

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Christian Hastie

Mostly always decent

Matthew Lammers

The employee at the counter yesterday was very friendly, and the sandwiches were delicious. A great lunch stop before our long drive home.

Anthony Lyons

The employee making our sub seemed to either have a severe cold or some sort of persistent nasal drip and dilated pupils. Super nice but spoke super fast and moved faster than a speeding bullet.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Chocolate Chip Cookie

Micaila McMillan

I made a mobile order around 5. It is currently 5:48 and my order is still not complete. There is only one employee making food right now in the time I have been waiting I've seen another employee outside taKing pictures of the store hours and in her car not supporting her co worker or the customers.

Shinji Holocron

Poorly run location, hardly ever are ready for rushes and because management is almost never there they have shift leads that aren't really managers so they don't actually do what a manager should do, food is good ofc but everything else leaves a lot to be desired.

Atmosphere: 1

Food: 3

Service: 1

Mary Chentis

This was the Subway inside Walmart. It's refreshing to walk into an establishment and see people actually working hard without supervision. Romeo and Sebastian were doing just that! These two young people deserve a raise at the very least.

Atmosphere: 2

Food: 2

Service: 5

M V

This location HATES customers.
HORRIBLE SERVICE.
I'll NEVER return!
Absolute horrible customer ratings.
More 1 star reviews than any other.
THIS OWNER HAS NO PRIDE.
Subway inside Walmart is a much better choice!

Atmosphere: 1

Food: 1

Service: 1

Hope Moore

Couldn't order 30 minutes before closing, we were told they were taking the people that were ordering and Couldn't take our order. Said they were closed but it was 30 min to early.

Atmosphere: 1

Food: 1

Service: 1

Karma May

April 1st approximately 4-4:30 pm whoever the young lady and gentleman were working there deserve the absolute utmost appreciation and my hope is that they will be recognized for their amazing customer service! I have had a terrible experience in the past where I placed a big order and the location marked it as ready and never called me to tell me they were out of items instead they just didn't do the order at all and then they didn't refund me correctly either ( Walmart location). I was so upset because I waited hours why it showed them on the app making it then they marked it ready and it wasn't which really rubbed me the wrong way But.... THIS LOCATION BY SAFEWAY DID THE EXACT OPPOSITE! they called to inform me what items they were out of and what substitutes they had to offer she was so kind and friendly and they even wrote which sandwich was which on my wrappers!! Talk about freaking customer service talk about going above and beyond. I'm so impressed with the female employee who called me and the gentleman who was there when I arrived! Thank you for your customer service ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Lillian Smith

on the website it says closes at nine. On their front door, it says they close at nine. For heaven sakes i pulled up at 8:15 and your OPEN sign was on??? But here i am standing outside of a looked door with an empty stomach with an employee running to tell me there only open till 8!!!! I’m not mad at the workers i just wanted a scrumptious sandwich, which i always get at this location. had to have taco bell instead and workers was weird when i knew the workers at subway would be more then nice. Sincerely- a very hungry disappointed girl

Atmosphere: 3

Food: 5

Service: 1

Bailey R

While I'm disappointed the footlong pretzel has been selling out so dang quickly, I was still able to get my lunch there and out. Ordered the same thing as usual and it remained the same taste as I remembered. I would go there again someday.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Sandwich

Tonia Castilleja

When there is a line and Hispanic kid is standing there not helping with 4 people in line and an online order being prepped before us. By the way great job! This happened January 3, 2024@ 2:05 Hispanic guy said, “ Someone called in” so what help out don’t just stand there on your phone and turn on music doing nothing and make older guy make sandwiches and ring people up. I would fire that kid poor customer service ??

Atmosphere: 1

Service: 1

Andrea Jackson

Online and sign on door say open until 9pm. Walked in two minutes to 8pm and was told I couldn't be served.

Atmosphere: 1

Food: 1

Service: 1

Courtney Keys

Staff were very kind and helpful- ensuring we had exactly what we wanted. It was clean and plenty of seating options.

Parking: Big parking lot, free parking, can even accommodate busses

Kid-friendliness: Kids menu

Wheelchair accessibility: Wheelchair accessible entrance and seating. May be a little more challenging to see veggie and shaker options pending height of the chair, but staff would prob accommodate and advise what was available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Onion Chicken Teriyaki, The Beast, Steak & Cheese, White Chip Macadamia Nut, The Philly

Mark V

This location HATES customers.HORRIBLE SERVICE.I'll NEVER return!

Atmosphere: 1

Food: 1

Service: 1

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