bad service and bad food...waited 40 minutes for scrabmbeled eggs...over cooked and literally burned hash browns
Bob Travale
Used to be a go to place for us until our last visit. We got there for lunch on Friday at about 1:00. There was only one server, he was nice but covering the whole restuant was more than a one person job. Our food sat on the counter for quite some time before he was able to get it to us so it wasn't too warm. The bacon was burnt as were the fries. Would have sent it back if he would have been able to check on us but he didn't so we ate it anyway. I managed to get him to bring me an espresso that was cold and diluted. Not worth the hour drive to get there anymore.
Atmosphere: 4
Food: 1
Service: 1
Deborah Casaubon
We went in for breakfast on Sunday am - around 11:15 am. Seated right away - with trained service dog (for disabled vet) - however they told us we needed to sit in back room with our “pet” - we made no fuss about their lack of understanding of ADA law - we were hungry!Food was excellent - but the wait for food was almost an hour for 2 omelets. They did offer an “on the house” danish we split about 30 minutes in.Wouldn’t go back- keeping an obviously ill 72 year old vet waiting so long in the “back room” was really just not ok.
Juan Joubert
Super friendly staff and the beef is from Swingle Meat Co. The food is delicious and the vegetables are so fresh and crispy. Every Friday brings a new burger! Suggest one to them.
Atmosphere: 5
Food: 5
Service: 5
Tyler H.
Waited over an hour for the worst breakfast I have ever had. The bacon was barely eatable. How can you possibly serve such trash? Shame on the cook. Our waitress was very stressed out. Not her fault. Who is in charge here? Why was the meal not comped? Why are you serving such terrible food? I get being understaffed. Don't seat so many people that your staff gets completely overrun and your chef is letting cold trash food out. I tipped the waitress well. But the $70 to the owner was a complete waste.
Alyshia Drake
The service was wonderfully country and rustic. I was delighted to see locals I know and love there.Sadly the menu was dull and the food under seasoned. I want to go there every single week just for the experience, but I want the menu to improve and the food to be a little more interesting
Rayne Cutchall
Absolutely loved this spot. I stopped here on my adventure through Sutter Creek. A man at one of the other establishments recommended this spot. Their BLT is bomb! I love their balsamic salad and their famous Buffalo Chips! Love this spot, definitely recommend stopping here and checking out all the other establishments too!
DEE M.
Best part of our meal was the waitress, Precilla. We have eaten here before with a different waitress being rather rude. This time the waitress & service were great but, the breakfast could have been much better. The only things good are the homemade English Muffins and the biscuits. Other than that, the eggs, omelets and potatoes desperately need some spicing up. There is no taste to any of them. The hash browns must have been right out of the bag with very little added to them. No taste. Could have added some garlic or onion, even pepper to spice them up. Everything needs butter. I hope someone sees this and takes more pride in the cooking since the restaurant has great ambiance since being updated from the prior Sutter Creek Palace. The few good breakfast restaurants in our area need the food to be much better. Really hope this review gets to the owners.
Rachelle K.
This place is always so unpredictable. Says on their google search they close at 4. When we arrived at 1:30 and waited for our friend to join we were told they were closing at 2. Paid for our drinks and left. Mimosas were great!
Mary Chambers
We have been here multiple times but both breakfast and dinner. The breakfast is AMAZING - service can be slow, but that's ok because I want to enjoy my food and not be rushed out. The Friday night burgers are my favorite - so good and I love there is a weekly 'special' burger!
Decided to try Buffalo Chips out on our way through town on a whim. Unfortunately, we were unable to finish our meals as there were multiple hairs found in both a water glass and the sandwich we ordered. After finding the hair in the water glass, we decided to continue with our meal and thought the hair in the water glass was an anomaly. We started by eating the fries and salad, and then noticed the second hair in the sandwich. At this point, we felt it was unsanitary to continue and the waitress kindly brought the issue to the chef's attention. Although there was no dialogue between us and the chef, he removed one meal from our bill without question - the hasty matter in which the situation was handled by chef made us feel this was a common occurrence at their restaurant. Overall, the person responsible for "resolving" our complaint was dismissive of our experience. I'm not an expert in running a food and beverage business, but I've experienced employees in other restaurants styling their hair or wearing a hat to reduce the risk of rogue hairs - perhaps this could help mitigate the likelihood of reoccurrences at this establishment. Lastly, complaint resolution extends beyond the "refund", a discussion could have made a better lasting impression and therefore a possibility of returning at a future date. This, however, is not the case.
Nozomi Holbert
Very disappointed. I was there for breakfast around 10am with 3 other people. We were seated no time. Nice server she was. There was one other small party at a table. That’s all they had. They told us they were out of sausages. We ordered drinks n food within 15 min of arriving. Food didn’t get served for 40-50 min. One plate came out so late that 3 of 4 people had already finished eating. Two plates were supposed to have eggs over medium but were over easy. They forgot bacon on one plate. Hush browns was not warm n could use some more cooking inside…Overall we probably wouldn’t return again…
Jason Ralphs
Four years ago I had rated Buffalo Chips five stars. I am local and probably average a visit bi-monthly. Over the past couple of years I have not had a single five star experience, and after my most recent visit, I decided a re-ranking was in order.In general, the food is ok and maybe slightly overpriced for what it is. Over the years, the presentation has changed from country artisan to classic diner. What had appeared to be homemade bread now appears mass produced; where orange zest was visible in the French toast of the past, the uniformly sliced pieces are an orange hue presumably from orange juice being added to the mix. These aren't strikes against the place, just observations on changes over time.Time to service both in terms of time to place an order and in terms of how long it takes to receive an order are both generally longer than one would expect.Today brought a couple of new elements. Each table is now equipped with an upward facing fan that slowly swings large flexible blades to ward off flies. Thinking the flies were primarily located in one area, maybe the brightest room, we relocated to a room on the opposite corner and found the number of flies to be evenly distributed. There were a lot of flies. I wish a picture could capture the number of flies in the air, on the table, or on my food at the same time. Eating outside may be the better option.When our order arrived, it was incomplete. We were told the eggs from both of our orders had been burnt and were being remade. Our hash browns also had been burnt on the outer layer, but were served anyway. We didn't address this with our server as we were anxious to finish and leave with our kids as quickly as possible. When our scrambled eggs came a few minutes later, the eggs from both orders were combined on a single plate for us to divide up and replate.
Vero C.
The breakfast sandwich was delicious on a bagel and everyone was super friendly! Best breakfast I've had in a long time
Larry M.
Waited over two hours for breakfast after being seated. Don't waste your time very disorganized
bad service and bad food...waited 40 minutes for scrabmbeled eggs...over cooked and literally burned hash browns
Used to be a go to place for us until our last visit. We got there for lunch on Friday at about 1:00. There was only one server, he was nice but covering the whole restuant was more than a one person job. Our food sat on the counter for quite some time before he was able to get it to us so it wasn't too warm. The bacon was burnt as were the fries. Would have sent it back if he would have been able to check on us but he didn't so we ate it anyway. I managed to get him to bring me an espresso that was cold and diluted. Not worth the hour drive to get there anymore.
Atmosphere: 4
Food: 1
Service: 1
We went in for breakfast on Sunday am - around 11:15 am. Seated right away - with trained service dog (for disabled vet) - however they told us we needed to sit in back room with our “pet” - we made no fuss about their lack of understanding of ADA law - we were hungry!Food was excellent - but the wait for food was almost an hour for 2 omelets. They did offer an “on the house” danish we split about 30 minutes in.Wouldn’t go back- keeping an obviously ill 72 year old vet waiting so long in the “back room” was really just not ok.
Super friendly staff and the beef is from Swingle Meat Co. The food is delicious and the vegetables are so fresh and crispy. Every Friday brings a new burger! Suggest one to them.
Atmosphere: 5
Food: 5
Service: 5
Waited over an hour for the worst breakfast I have ever had. The bacon was barely eatable. How can you possibly serve such trash? Shame on the cook. Our waitress was very stressed out. Not her fault. Who is in charge here? Why was the meal not comped? Why are you serving such terrible food? I get being understaffed. Don't seat so many people that your staff gets completely overrun and your chef is letting cold trash food out. I tipped the waitress well. But the $70 to the owner was a complete waste.
The service was wonderfully country and rustic. I was delighted to see locals I know and love there.Sadly the menu was dull and the food under seasoned. I want to go there every single week just for the experience, but I want the menu to improve and the food to be a little more interesting
Absolutely loved this spot. I stopped here on my adventure through Sutter Creek. A man at one of the other establishments recommended this spot. Their BLT is bomb! I love their balsamic salad and their famous Buffalo Chips! Love this spot, definitely recommend stopping here and checking out all the other establishments too!
Best part of our meal was the waitress, Precilla. We have eaten here before with a different waitress being rather rude. This time the waitress & service were great but, the breakfast could have been much better. The only things good are the homemade English Muffins and the biscuits. Other than that, the eggs, omelets and potatoes desperately need some spicing up. There is no taste to any of them. The hash browns must have been right out of the bag with very little added to them. No taste. Could have added some garlic or onion, even pepper to spice them up. Everything needs butter. I hope someone sees this and takes more pride in the cooking since the restaurant has great ambiance since being updated from the prior Sutter Creek Palace. The few good breakfast restaurants in our area need the food to be much better. Really hope this review gets to the owners.
This place is always so unpredictable. Says on their google search they close at 4. When we arrived at 1:30 and waited for our friend to join we were told they were closing at 2. Paid for our drinks and left. Mimosas were great!
We have been here multiple times but both breakfast and dinner. The breakfast is AMAZING - service can be slow, but that's ok because I want to enjoy my food and not be rushed out. The Friday night burgers are my favorite - so good and I love there is a weekly 'special' burger!
Restaurantji Recommends
Decided to try Buffalo Chips out on our way through town on a whim. Unfortunately, we were unable to finish our meals as there were multiple hairs found in both a water glass and the sandwich we ordered. After finding the hair in the water glass, we decided to continue with our meal and thought the hair in the water glass was an anomaly. We started by eating the fries and salad, and then noticed the second hair in the sandwich. At this point, we felt it was unsanitary to continue and the waitress kindly brought the issue to the chef's attention. Although there was no dialogue between us and the chef, he removed one meal from our bill without question - the hasty matter in which the situation was handled by chef made us feel this was a common occurrence at their restaurant. Overall, the person responsible for "resolving" our complaint was dismissive of our experience. I'm not an expert in running a food and beverage business, but I've experienced employees in other restaurants styling their hair or wearing a hat to reduce the risk of rogue hairs - perhaps this could help mitigate the likelihood of reoccurrences at this establishment. Lastly, complaint resolution extends beyond the "refund", a discussion could have made a better lasting impression and therefore a possibility of returning at a future date. This, however, is not the case.
Very disappointed. I was there for breakfast around 10am with 3 other people. We were seated no time. Nice server she was. There was one other small party at a table. That’s all they had. They told us they were out of sausages. We ordered drinks n food within 15 min of arriving. Food didn’t get served for 40-50 min. One plate came out so late that 3 of 4 people had already finished eating. Two plates were supposed to have eggs over medium but were over easy. They forgot bacon on one plate. Hush browns was not warm n could use some more cooking inside…Overall we probably wouldn’t return again…
Four years ago I had rated Buffalo Chips five stars. I am local and probably average a visit bi-monthly. Over the past couple of years I have not had a single five star experience, and after my most recent visit, I decided a re-ranking was in order.In general, the food is ok and maybe slightly overpriced for what it is. Over the years, the presentation has changed from country artisan to classic diner. What had appeared to be homemade bread now appears mass produced; where orange zest was visible in the French toast of the past, the uniformly sliced pieces are an orange hue presumably from orange juice being added to the mix. These aren't strikes against the place, just observations on changes over time.Time to service both in terms of time to place an order and in terms of how long it takes to receive an order are both generally longer than one would expect.Today brought a couple of new elements. Each table is now equipped with an upward facing fan that slowly swings large flexible blades to ward off flies. Thinking the flies were primarily located in one area, maybe the brightest room, we relocated to a room on the opposite corner and found the number of flies to be evenly distributed. There were a lot of flies. I wish a picture could capture the number of flies in the air, on the table, or on my food at the same time. Eating outside may be the better option.When our order arrived, it was incomplete. We were told the eggs from both of our orders had been burnt and were being remade. Our hash browns also had been burnt on the outer layer, but were served anyway. We didn't address this with our server as we were anxious to finish and leave with our kids as quickly as possible. When our scrambled eggs came a few minutes later, the eggs from both orders were combined on a single plate for us to divide up and replate.
The breakfast sandwich was delicious on a bagel and everyone was super friendly! Best breakfast I've had in a long time
Waited over two hours for breakfast after being seated. Don't waste your time very disorganized