These Chinese server was so rude that she probably doesn't know what is customer service is all about in the United States. I was ordering fried shrimp and she snapped at me for unknown reason. I was in awe...! I brushed it off and think maybe
Anthony Maradiaga
Portion size is great. Typical Chinese food. The workers are extremely rude and unfriendly. But it's the best Chinese food in the area
Yodaddy Cgunz
Very POOR CUSTOMER SERVICE COULDN'T UNDERSTAND ENGLISH ,POOR CUSTOMER SERVICE ALTOGETHER HORRIBLE SERVICE ..!!!NOT GOOD
vincent jauregui
Unable to understand employees...limited time to dine in....
Sunny chen
Continuing with the next latest comment, I need to reply: I am the lady with a ponytail. I work for Panda Wok and things are not like that at all. The fact is that they are homeless. Yesterday, one kind customers who bought a meal for them to eat, but they were too rudely and wanted to get a refund after eaten . I asked her who bought it. She said her uncle, and I explained that the refund needed to be made in person. Then she just casually said that she’s uncle was in the hospital and I said he could come over at any time. We can refund at any time… but she wants gets refund right now
Atmosphere: 5
Food: 5
Service: 5
Kexz
My wife and her Uncle got the completely wrong order and refused to give a replacement/correct order or even give her a full refund for the messed up order after putting her Uncle in the hospital from a allergic reaction from something that put in the food. The lady with the ponytail was also very extremely rude and gave off an attitude like she didn't even care. Worst experience ever!!!
Horrible. Be prepared to pay for any amount of hot sauce. $0.50 per packet. Insane.
Atmosphere: 2
Service: 1
Junior Rodriguez
its a must go place for me and my family every time im in the sylmar area...
Joseph Sandoval
They always over fill my to go order containers ??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Noodles, Chicken Chop Suey, Beef w Garlic Sauce, Teriyaki Chicken, Orange Chicken, Spicy Shrimp, Teriyaki Chicken Bowl, Broccoli Beef Bowl, Orange Chicken Bowl, Wor Wonton Soup, B B Q Pork Fried Rice Chow Mein, Hot and Sour Soup, Beef Frice, BBQ Pork
Psycho Round
Eat here regularly. It's a hole in the wall. Very unassuming. Food is consistent and good. There was a change to the rice recipe, but nothing bad. Love going there, if you know what you like, aren't wanting to change it up, want huge portions, quick, easy and tasty than this place hits the spot
I took my daughter to this restaurant today. The portion size was excellent, and the taste was great; however, my daughter found a fly inside her food.
Atmosphere: 1
Food: 5
Service: 4
Christian B
Not a day goes by that I don't miss this place. I ate here for over 10 years, grew up with this joint. Hands down a community staple.
Atmosphere: 5
Food: 5
Service: 5
Laila Vergara
Great food, generous portions, and affordable
Atmosphere: 5
Food: 5
Service: 5
Jorge Ortiz
One of servers kept sneasing look like she had the
Atmosphere: 2
Food: 3
Service: 2
Gerardo Chacon
The rice is from a box, Orange chicken lacks flavor...
These Chinese server was so rude that she probably doesn't know what is customer service is all about in the United States. I was ordering fried shrimp and she snapped at me for unknown reason. I was in awe...! I brushed it off and think maybe
Portion size is great. Typical Chinese food. The workers are extremely rude and unfriendly. But it's the best Chinese food in the area
Very POOR CUSTOMER SERVICE COULDN'T UNDERSTAND ENGLISH ,POOR CUSTOMER SERVICE ALTOGETHER HORRIBLE SERVICE ..!!!NOT GOOD
Unable to understand employees...limited time to dine in....
Continuing with the next latest comment, I need to reply: I am the lady with a ponytail. I work for Panda Wok and things are not like that at all. The fact is that they are homeless. Yesterday, one kind customers who bought a meal for them to eat, but they were too rudely and wanted to get a refund after eaten . I asked her who bought it. She said her uncle, and I explained that the refund needed to be made in person. Then she just casually said that she’s uncle was in the hospital and I said he could come over at any time. We can refund at any time… but she wants gets refund right now
Atmosphere: 5
Food: 5
Service: 5
My wife and her Uncle got the completely wrong order and refused to give a replacement/correct order or even give her a full refund for the messed up order after putting her Uncle in the hospital from a allergic reaction from something that put in the food. The lady with the ponytail was also very extremely rude and gave off an attitude like she didn't even care. Worst experience ever!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Chicken, Orange Chicken, Teriyaki Chicken Bowl, Orange Chicken Bowl
Horrible. Be prepared to pay for any amount of hot sauce. $0.50 per packet. Insane.
Atmosphere: 2
Service: 1
its a must go place for me and my family every time im in the sylmar area...
They always over fill my to go order containers ??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Noodles, Chicken Chop Suey, Beef w Garlic Sauce, Teriyaki Chicken, Orange Chicken, Spicy Shrimp, Teriyaki Chicken Bowl, Broccoli Beef Bowl, Orange Chicken Bowl, Wor Wonton Soup, B B Q Pork Fried Rice Chow Mein, Hot and Sour Soup, Beef Frice, BBQ Pork
Eat here regularly. It's a hole in the wall. Very unassuming. Food is consistent and good. There was a change to the rice recipe, but nothing bad. Love going there, if you know what you like, aren't wanting to change it up, want huge portions, quick, easy and tasty than this place hits the spot
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I took my daughter to this restaurant today. The portion size was excellent, and the taste was great; however, my daughter found a fly inside her food.
Atmosphere: 1
Food: 5
Service: 4
Not a day goes by that I don't miss this place. I ate here for over 10 years, grew up with this joint. Hands down a community staple.
Atmosphere: 5
Food: 5
Service: 5
Great food, generous portions, and affordable
Atmosphere: 5
Food: 5
Service: 5
One of servers kept sneasing look like she had the
Atmosphere: 2
Food: 3
Service: 2
The rice is from a box, Orange chicken lacks flavor...
Atmosphere: 4
Food: 2
Service: 4
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