Black Bear Diner Tarzana

I had the Berry Cobler alamode. And some orange juice. Not a good pairing should have hone eith a glass of milk or hot cocoa. 7 bucks for a glass of orange juice more than what i was expecting

Atmosphere: 4

Food: 4

Service: 5

Went during breakfast hours, during the week, no crowd, and the service and food were outstanding.. this is the second location I have tried, the other in Barstow.
I really enjoy Black Bear... they always have great food and awesome sweet tea.

Atmosphere: 4

Food: 5

Service: 5

Great service friendly waitress.

Atmosphere: 4

Food: 4

Service: 5

Fast friendly service. Pleasant atmosphere. I went during the week so it wasn’t too packed.

Atmosphere: 5

Food: 5

Service: 5

Very impressed by the food and service!

Atmosphere: 5

Food: 5

Service: 5

Cece was the best had a great time

Atmosphere: 5

Food: 5

Service: 5

I was expecting a much better experience, as I’ve visited other locations in the past and always had a great time. Unfortunately, this visit fell short from the start. When we asked if we could sit at a booth, the waiter responded rudely, saying we could sit anywhere we wanted but that she would not be serving us. After moving booths, the overall experience did not improve. The food was mediocre compared to other locations and the portions were noticeably smaller. The mocha coffee I ordered was also disappointing—it was mostly ice and milk with very little coffee flavor. I would not recommend this location, as there are other locations that provide better quality and value for the price.

Atmosphere: 4

Food: 1

Service: 1

Their cinnamon roll French Toast is delicious. It really should be a definitely featured Item on their menu.

Atmosphere: 5

Food: 4

Service: 4

The food was prepared relatively quick and fresh. I had the big foot. It tasted like it was just prepared. I would say the quality of the food was good. I really enjoyed the baked potatoe and the chicken fried steak. The onion rings where big and crispy. The plate was big, as I had to take some home. Even when I ate it the next day, it tasted really good. I would highly recommend this restaurant.

Atmosphere: 5

Food: 5

Service: 5

It was ok
Food came out fast which was good.

Atmosphere: 3

Food: 3

Service: 4

I eat here regularly, and have always found the food quite good quality with relatively fair prices, for the portions they give.
Tonight on Christmas was a different story,the restaurant was being run by a bunch of teenagers who clearly were looking to get out of there.
The manager was sitting at the counter doing nothing talking about how she was ready to get off work
The bathroom was filthy with a puddle of urine ,the prime rib which I have always gotten ,and is usually very delicious and generously sized looked as it was taking Ozempic it was so ridiculously thin.
I've never seen prime rib the width of a pancake...it was also very fatty.
The salad contained tomatoes not ripe, the server didn't give cornbread and when asked gave me one that was cold without butter
I had to ask for utensils as I was given none and then was given a butter knife for my meat.
Never once did he check on me to see how everything was
Clearly these were a bunch of 17 and 18 year old kids who had not the first clue about the service industry
I assume the main cook was probably given the day off , so the guy filling in was just a substitute and didn't know how to carve the meat .
When I asked my server about the unbelievable things of the serving , he just said nothing I can really do about it, how it's carved,where he really should have offered atkwase two more slices to make it normal thickness
All the workers and employees were Hispanic and me being a white guy felt self conscious and didn't want to come off as some entitled whetto ,in addition it being Christmas I didn't make a stink & even left a tip, but this was a major disappointment tonight, it was so meager I had to immediately go home and eat a sandwich after my disappointing and unfullfilled Christmas dinner ,because it wasn't enough food to fill me up.
I think corporate may want to do a surprise inspection,late Saturday night to see what's happening as I suspect this maybe typical on specific dates and times.
I'm no prima donna and I know this place isn't Lowry's steakhouse, but it should always be consistent ,clean and well managed
I have felt quesy every since I had my meal, and I'm starting to get kinda concerned , the cook did not look clean, it appeared people were going through the motions like zombies focusing on going home instead of on the diners whom were eating.
I don't leave negative reviews unless an experience was exceptionally bad ,u fortunately this was one of these .

Amazing food, thier biscuits and gravy is really good

Atmosphere: 5

Food: 5

Service: 5

Food was good but the little less meals are really little

Atmosphere: 5

Food: 5

Service: 5

The young lady was really polite and helpful and attentive. My tostada was really good no complaints here. Beautiful girl with nice accent hopefully girls don't take that against her.

Atmosphere: 5

Food: 5

Service: 5

unfortunately I was disappointed with the serivce. I just moved to the area and was told that this diner is delicious. The waitress was talking poorly about me in spanish to the guy is the back! I am latina and speak fluent spanish. Im hoping that with this review the issue is addressed ! hopefully 🤞🏻!

Atmosphere: 1

Service: 1