Domino's Pizza
18957 Ventura Blvd, Tarzana
(818) 996-9690
Recent Reviews
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It's aight.
Who is the owner of this place??
This is BAD- from under staffing staff to cleanliness. Saw a pizza pan fall on fall and the person just picked it up and placed right back on the line.
Placed an order online for delivery. They said they were running behind. Cool, no problem. I get it but after an hour, nothing. So I get in car and go to location.
It’s bad and whoever owns this clearly doesn’t care because employees reflect that and the reviews reflect that as well.
Just sad.
Gave our order to someone else then messed up the remake. smh
Food: 3
Service: 1
Great presentation dominos . Drivers need to be careful when they deliver food. I called to complain . They wanted the driver to come pick it up and bring another pizza . Wanted me to wait more time because they couldn’t get it right the first time . Amazing customer service .
I got my order after an hour and i got my order wrong i was trying to contact with store but no one really care about this issue
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Handmade Pan Pizza
food and service was great!!!
Atmosphere: 5
Food: 5
Service: 5
As soon as I pulled up, there was a homeless person sitting by the entrance and eating his pizza. I guess that's okay. But when I walked in, it was a shambles. A few people were complaining. They forgot to charge a few people. And my pizza was wrong. They made it aging. The employee asked if I would like a soda. I said, "How about wings instead to make it right." Then they tried to talk me out of it. They said it would make me wait longer. I said you already are making wait. Then, when I got home, 2 out of 3 pizzas were cold, and my wings looked like pigeon wings..
I would think twice before ordering from this location.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Handmade Pan Pizza, Deluxe Pizza, Chicken Wings
good quality but they lied to me..i wish that they were open for walk ins past 9
I would give zero stars if it were an option. There is an issue with something every time I have ordered from this location. Tonight was the last time I will order from not only this location but from ANY Dominos period. And the little man with the accent that is running this place into the ground and taking Dominos reputation with him is the most unprofessional and rude individual I’ve ever encountered. He knows absolutely nothing about customer service. He immediately becomes defensive before even hearing a customer concern. He refuses to honor things clearly stated on the website. His reasoning is that it’s the national website, not his so he doesn’t have to. Tonight’s issue…..I ordered the same thing I always order, two medium pizzas and an order of cinnamon bread twists. The cinnamon twists were some sort of old, stale flat bread that they dumped cinnamon all over. It was as hard as a rock and taste disgusting. The dough was close to being completely raw on both pizzas. It was nowhere near being fully cooked and I doubt it was even safe to eat. I threw the entire order in the trash (it was THAT bad). I definitely wasn’t surprised to see many others have shared similar experiences. It’s such a shame because I’ve always loved Dominos pizza. I am however very surprised they have allowed this location to continue operating under their name given what I have read here today. In the pictures I have included you will notice the very end (crust part) is cooked dough but everything in front of it (yellowish/orange) is the nearly raw dough. In what appears to be cheese in the 3rd pic is actually a clump of raw dough.
Food: 1
Service: 1
Ordered pizza 11:36am it's 1:10 pm,o'clock haven't received it and thay have the worst coustomer service , i called the number listed no one answered the phone im on hold for 15m
Restaurantji Recommends
I order a pizza while I was at work and I was suprised if got in what felt like 20 min my coworks were even shocked because I had told them I was ordering and there it was. Out joy at its delivery was quickly taken away when we saw the pizza. It was undercooked with almost no sauce on it. I called the store wanting to get a new one and the guy who answered started making the excuse that they don't really do much to the pizza they just put it in the oven and he suggested that next time I put that I want the pizza well done. And I said I was confused I've ordered this exact pizza multiple times and never had this issue one time I ordered it and it had no sauce and I didn't say anything then but this time it's not a problem of being well done its still raw. And he said yeah well what to you want a store credit or a new pizza. His disregarding and almost annoyance made me not want anything from this location I told him that I didn't appreciate how he's almost in turn blaming me for not ordering the pizza well done he then got very defensive and said oh my God I didn't say it was your fault I its no one's fault its the oven. And I said I didn't say you were out right accusing me you were implying it by saying I should have gotten it well done (even though it was still raw) but I don't have confidence in them to make me another one if that was going to be his attitude about it. I wasn't interested in fighting I'd rather take the lose them get another messed up pizza. Long story short I wasted 30 bucks and I won't be ordering for this domino's again.
Food: 1
Service: 1
I order a pizza while I was at work and I was suprised if got in what felt like 20 min my coworks were even shocked because I had told them I was ordering and there it was. Out joy at its delivery was quickly taken away when we saw the pizza. It was undercooked with almost no sauce on it. I called the store wanting to get a new one and the guy who answered started making the excuse that they don't really do much to the pizza they just put it in the oven and he suggested that next time I put that I want the pizza well done. And I said I was confused I've ordered this exact pizza multiple times and never had this issue one time I ordered it and it had no sauce and I didn't say anything then but this time it's not a problem of being well done its still raw. And he said yeah well what to you want a store credit or a new pizza. His disregarding and almost annoyance made me not want anything from this location I told him that I didn't appreciate how he's almost in turn blaming me for not ordering the pizza well done he then got very defensive and said oh my God I didn't say it was your fault I its no one's fault its the oven. And I said I didn't say you were out right accusing me you were implying it by saying I should have gotten it well done (even though it was still raw) but I don't have confidence in them to make me another one if that was going to be his attitude about it. I wasn't interested in fighting I'd rather take the lose them get another messed up pizza. Long story short I wasted 30 bucks and I won't be ordering for this domino's again.
Food: 1
Service: 1
Can't go wrong with this location. Been coming here for over 20 years now.
Atmosphere: 5
Food: 5
Service: 5
I don't agree with having a minimum due to use your app, I shouldn't have to order more food just for you guys to deliver even though I'm paying for the delivery fee. Fix this and I'll update my review.
Atmosphere: 1
Food: 3
Service: 1
The older guy tried to scam me. I paid $16 online, went to pick up my pizzas. He told me that wasn't the price I needed to pay another $16. And to pay or leave. I showed him my receipt on my phone, he told me that was "different". Only when I asked to repeat everything to me while I recorded the conversation did he leave me alone. Don't order from this guy unless you want to pay double when you get there.
Atmosphere: 1
Food: 4
Service: 1
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