McDonald's
18510 Victory Blvd, Tarzana
(818) 961-6532
Recent Reviews
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Ashley the manager is actually quite attractive but she can’t multitask and i ended up waiting an extra 5 min for my pickup order today.
Manager on duty. Latino, good customer service. The ladies just need to seem a little happier they have a job.
Everything is fine except for there new chicken strips
They look like the ones the public school cafetería would give out at lunch
The old chicken strips were better
3.5 stars
The food wasn’t fresh and the chicken tasted bad
Big Mac was really good but small
Chicken sandwich was dry
Fries
Coke
Just like everywhere else their pay went up and the service went way down. Takes forever to get your order now and that's if they get it right. Like today my egg biscuit was old about 2 years old.
How do I know well instead of egg on my biscuit I got a chicken patty.
It’s actually impressive how they manage to get worse every time I come here. I don’t know if the employees even understand English sometimes.
Reseda and Victory McDonald's always take forever to take my order when I go inside. They are really rude to their customers. They just do not take pride in having good customer service.
I waited 28 minutes for fast food. I paid 50 cents extra for a large drink. I was given a medium drink cup. The kitchen seemed to be a mess as the orders were messed up someone got a fish sandwich with no tartar sauce. They came to pick up an order if their order was given to someone else. I picked the wrong McDonald's to go to today. And to top it off someone's hair was in my Big Mac I just threw everything away. I didn't even want to deal with it
This is my local McDonald and they are the worst . Bad customer service. When I try to redeem my rewards they give me an attitude and the food cold. I let them know that the food is cold and they give me an attitude . When I buy stuff and I get it at the drive thru they are awful. Managers and employees are the worst at customer service.
Restaurantji Recommends
Truly the worst people, worst service. I ordered and waited forever for my food and it was made seconds after I ordered. The workers just don’t want to give service to those they don’t like.
I had the best joy of meeting Maria even though her attitude wasn’t of a assistant manager, they refuse to take order up front and to use the kiosk, but refuse to bring it to you even if your using there delivery service.
Update : She just doesn’t do it to people she doesn’t feel like. while eating I also noticed she did it manly for women and rarely a man maybe gender or race thing, I just felt rubbed the wrong way.
Started the morning was feeling like getting a deluxe breakfast and coffee i pay and didn't get my coffee i ask gor ketchup the drive thru lady had a bad looking additude not coming back
The Service here is the worst. I'm not kidding, nobody at the front and you literally have to yell to get assistance so somebody in the back comes. I didn't get my order I just walked out. Employees just laugh around.
This is a great! Because that store is run very neatly and cleanly by its management and staff. Thanks!
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