The food was unpalatable. I asked to change it out for something else and they refused. I paid close to $100 for food I ended up throwing away.
Atmosphere: 3
Food: 1
Service: 1
Sharon K
Went to the restaurant for the first time and ordered take away.
At first i was complimenting the hostess/waitress who took my order about how pretty the place is and how id like to come and sit down next time.
I wanted nachos with all the good stuff (guacamole, cheese etc..) The waitress asked me which protein id like I asked if theres anything vegetarian. (I am a vegetarian) She offered me veggies (which is not a protein but whatever), i said ok. Got the dish went home.
Started eating, was very little guac but the flavours were good and i enjoyed it.
A few bites in, a big chunk of MEAT(!!!) I havent eaten meat in 25 years.
Disgusted and disappointed called the restaurant and told them and this is the reaponse i got: “i asked my staff and the kitchen and they said theres no meat in the dish”
I told her “well i am not making it up and i can bring the dish over for you to see”.
Then she asked me if i want a new one. I said i want a new one only if they are able not to put meat in there this time.
Then she asked me what bean do i want. I didn't understand the question.
And then she explained “there is lard in the beans and the sauce”
So first you tell me theres no meat, and only after you talk to me about a new dish you remember theres also lard?!?!?!??!?!
Then she said black beans are fine for vegetarians. I said ok.
I went back to pick up new nachos. Only to find there is no guacamole at all. All i can do is hope theres nothing that contains animals this time.
This is beyond unprofessional and thats horrible, horrible customer service.
The facts that waiters don't tell people that their nachos contain animal fat (!!!!!!!!!!!) The fact that the kitchen is so reckless and the fact that the manager is so unprofessional.
Not going back sadly.
Vegetarian options: THEY PUT MEAT IN VEGETARIAN FOOD!
Food: 2
Service: 1
Bonnie Jarvis
It was a weekday in the afternoon, but they were very busy. The atmosphere was very noisy people talking loudly.I do not like that. Servers were very friendly, but service was slow. I really like the interior and the decor.
Vegetarian options: NoT a lot of options, but they did have vegetarian tacos and veggr burrito and guacamole.
Kid-friendliness: Kids friendly, but they were very noisy. Do not enjoy eating around them.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fresh Guacamole Made at Your Table
Verónica Rossi
Beautiful place to eat typical Mexican food! They prepare your guacamole live. Everything super rich
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito de Pollo Asado
Farooq Najib
The manager or owner really needs to have a conversation with the woman that manages the front. It is 12/28/24 4:15 pm. I talked to one of the servers to put me down for a table of one. She told me that it would be 15 minutes for a table. After 20 minutes I went back to ask why I had not been called yet. The woman ( manager) told me I had to wait another 35 minutes. When the server came she told the manager that she had put me on the list 20 minutes ago. I now wanted a table for 2. The manager said since I wanted a table for 2 now it did not matter that I had already waited 20 minutes and that the server had not put me on the list, I still had to wait 35 minutes. I, normally, don’t write bad reviews, but this woman acted the same way before. Instead of correcting a clear mistake on the restaurants part and providing customer service she was just hard headed for no reason. People like that will even ruin a great business. Someone needs to have a serious conversation with her.
Atmosphere: 1
Food: 4
Service: 1
Alex Reichline
Just terrible. The bartender was incredibly rude for no reason. The food was cold. The service was slow. Just awful all around. I would never recommend anyone ever going to this place. It’s so bad.
Parking: It’s so expensive. Not worth it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fresh Guacamole Made at Your Table, Taco, The Molcajete for Two
fred soroudi
For the past 10 years I knew sol y Luna as the best mexican food in the valley but today was the second time in the past month that I had a very disappointing food. we ordered to go. arroz con pollo was ok so was the machaca. chiken enchllada had no tast. boiled chicken wrapped in tortilla with a tastless sauce poured on top. this enchillada was not baked in ranchera sause as it should have. chilli relleno was uncooked and tastless. the cheese had not even melted inside. this was our last visit here.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Fresh Guacamole Made at Your Table
Jeffrey Wagner
Always good food
Cynthia Lemus
Pretty great service. The waitresses are so welcoming but I do have to say I’ve tried a lot of Mexican food places and I really expected more from them we usually would come for the mole and the beautiful scenery as that has been a dish we have really enjoyed and the fresh guacamole made to order and the queso fundido yum but this is the second time the food just doesn’t hit and lacks in flavor . We ate the molcajete and felt there was no flavor not even in the sauce the chicken was great and soft but I wish they new how to season there food last time we came I ordered the milanesa and the chile relleno and corn tamale ala carte and found the tamal was too dry , the milanesa had no salt and I mean no salt but I’m not one to give back my food so I sate it anyway after adding salt myself to it . The desserts on the other hand are great all are very tasty super delicious.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fresh Guacamole Made at Your Table
Very good place overall
Atmosphere: 4
Food: 4
Service: 4
The food was unpalatable. I asked to change it out for something else and they refused. I paid close to $100 for food I ended up throwing away.
Atmosphere: 3
Food: 1
Service: 1
Went to the restaurant for the first time and ordered take away.
At first i was complimenting the hostess/waitress who took my order about how pretty the place is and how id like to come and sit down next time.
I wanted nachos with all the good stuff (guacamole, cheese etc..)
The waitress asked me which protein id like
I asked if theres anything vegetarian. (I am a vegetarian) She offered me veggies (which is not a protein but whatever), i said ok.
Got the dish went home.
Started eating, was very little guac but the flavours were good and i enjoyed it.
A few bites in, a big chunk of MEAT(!!!)
I havent eaten meat in 25 years.
Disgusted and disappointed called the restaurant and told them and this is the reaponse i got:
“i asked my staff and the kitchen and they said theres no meat in the dish”
I told her “well i am not making it up and i can bring the dish over for you to see”.
Then she asked me if i want a new one.
I said i want a new one only if they are able not to put meat in there this time.
Then she asked me what bean do i want.
I didn't understand the question.
And then she explained “there is lard in the beans and the sauce”
So first you tell me theres no meat,
and only after you talk to me about a new dish you remember theres also lard?!?!?!??!?!
Then she said black beans are fine for vegetarians. I said ok.
I went back to pick up new nachos.
Only to find there is no guacamole at all.
All i can do is hope theres nothing that contains animals this time.
This is beyond unprofessional and thats horrible, horrible customer service.
The facts that waiters don't tell people that their nachos contain animal fat (!!!!!!!!!!!)
The fact that the kitchen is so reckless and the fact that the manager is so unprofessional.
Not going back sadly.
Vegetarian options: THEY PUT MEAT IN VEGETARIAN FOOD!
Food: 2
Service: 1
It was a weekday in the afternoon, but they were very busy. The atmosphere was very noisy people talking loudly.I do not like that.
Servers were very friendly, but service was slow.
I really like the interior and the decor.
Vegetarian options: NoT a lot of options, but they did have vegetarian tacos and veggr burrito and guacamole.
Kid-friendliness: Kids friendly, but they were very noisy. Do not enjoy eating around them.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fresh Guacamole Made at Your Table
Beautiful place to eat typical Mexican food! They prepare your guacamole live. Everything super rich
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito de Pollo Asado
The manager or owner really needs to have a conversation with the woman that manages the front. It is 12/28/24 4:15 pm. I talked to one of the servers to put me down for a table of one. She told me that it would be 15 minutes for a table.
After 20 minutes I went back to ask why I had not been called yet. The woman ( manager) told me I had to wait another 35 minutes. When the server came she told the manager that she had put me on the list 20 minutes ago.
I now wanted a table for 2. The manager said since I wanted a table for 2 now it did not matter that I had already waited 20 minutes and that the server had not put me on the list, I still had to wait 35 minutes.
I, normally, don’t write bad reviews, but this woman acted the same way before. Instead of correcting a clear mistake on the restaurants part and providing customer service she was just hard headed for no reason.
People like that will even ruin a great business. Someone needs to have a serious conversation with her.
Atmosphere: 1
Food: 4
Service: 1
Just terrible. The bartender was incredibly rude for no reason. The food was cold. The service was slow. Just awful all around. I would never recommend anyone ever going to this place. It’s so bad.
Parking: It’s so expensive. Not worth it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fresh Guacamole Made at Your Table, Taco, The Molcajete for Two
For the past 10 years I knew sol y Luna as the best mexican food in the valley but today was the second time in the past month that I had a very disappointing food. we ordered to go. arroz con pollo was ok so was the machaca. chiken enchllada had no tast. boiled chicken wrapped in tortilla with a tastless sauce poured on top. this enchillada was not baked in ranchera sause as it should have. chilli relleno was uncooked and tastless. the cheese had not even melted inside. this was our last visit here.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Fresh Guacamole Made at Your Table
Always good food
Pretty great service. The waitresses are so welcoming but I do have to say I’ve tried a lot of Mexican food places and I really expected more from them we usually would come for the mole and the beautiful scenery as that has been a dish we have really enjoyed and the fresh guacamole made to order and the queso fundido yum but this is the second time the food just doesn’t hit and lacks in flavor . We ate the molcajete and felt there was no flavor not even in the sauce the chicken was great and soft but I wish they new how to season there food last time we came I ordered the milanesa and the chile relleno and corn tamale ala carte and found the tamal was too dry , the milanesa had no salt and I mean no salt but I’m not one to give back my food so I sate it anyway after adding salt myself to it . The desserts on the other hand are great all are very tasty super delicious.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fresh Guacamole Made at Your Table
Restaurantji Recommends
Food was mediocre. The restaurant was overly crowded and uncomfortable. Eating atmosphere was rushed. Service was mostly non-existent.
Atmosphere: 2
Food: 2
Service: 2
Parking: They treat the workers badly, they don't let them eat as they please.
Atmosphere: 2
Food: 1
Service: 3
Best Mexican restaurants in California and the planet!!! Monica was a great server!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole Made at Your Table
Beautiful place, a bit noisy during peak hours. Food is great and the service was well timed and friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole Made at Your Table, House Special
Amazing service, amazing food. Loved this place they definitely did well and I am a tough critic to please for Mexican food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole Made at Your Table, Carne Asada Plate
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