The staff needs a serious attitude check, I went there around 4pm on 8/21 after not going for a few months due to having to wait in the parking lot literally every single time we go and always having to go back in for missing and/or wrong items. Again, today we had to sit in the parking lot along with other cars waiting and still had missing items. When my husband went back in the lady acted appalled that he complained and instead of smiling and apologizing, she offered excuses with a crap attitude. It’s understandable for accidents to happen but when it’s continuous and met with a crap attitude, it’s worth a bad review. We love Jack in the Box but the Tehachapi location is more than lacking. If I’m waiting for food in the parking lot, should it be cold, gross, missing items? This was our last time going to the Jack in the Box, Tehachapi location. I would like to to note that one of the last times we came, the manager was sitting on her laptop at a table, heard our complaints and was very polite, coached the employees, and offered us a dessert which we declined but it made the situation better because she was polite and offered a resolution.
Atmosphere: 1
Food: 1
Service: 1
Brice Lemon
Just ate here, food was amazing, and the customer service was awesome!
Atmosphere: 5
Food: 5
Service: 5
Susana Higareda
Bad service they are rude food was cold
Atmosphere: 1
Food: 1
Service: 1
adam cuan
Fast & friendly service.
Mrs. Aguayo
Visited this location around 10pm had a big order of 4 Munchie meals. Had to park and had it brought to our vehicle. The Employee was Very nice and had a welcoming smile on her face despite being busy. Now THAT'S Customer Service 🥰
Food: 5
Service: 5
shengqi li
The manager at the Tehachapiis completely unprofessional and dishonest. This kind of management damages the brand’s reputation. I hope corporate looks into this location.
Atmosphere: 1
Food: 1
Service: 1
kaibin chen
I ordered chicken wings on online, and when I went to the store to pick them up, they told all sold out. The staff helped me apply for feedback but didn't help me apply for a refund.
Atmosphere: 1
Food: 1
Service: 1
Thomas Del Grosso
Don't EVER expect your mobile order to be on time.
They ALWAYS have us pull up front and park.
There is NOTHING fast about this food.
You are waiting at least 10 minutes. Even with nobody else in line.
Food: 3
Service: 1
Gustavo Cortez
Jack in the Box is an aquired taste. Food in general, however. The food items have gotten smaller and prices have gone up
Atmosphere: 5
Food: 5
Service: 5
Jackmonious
Loaded mini tacos with avocado dipping sauce is bomb.
Bought tacos from the drive thru. When I opened the bag, it looked like someone took a big bite out of it. Staff gave a refund and seemed surprised. I've requested a investigation from the corporation.
Atmosphere: 4
Food: 1
Service: 3
TJ
Same ol, ya get what ya pay for, Jack is definitely more expensive than the other guys for sure, and DON'T be misled, there's no reasonable VALUE MENU!
Atmosphere: 3
Food: 3
Service: 3
Liar Liar
Generic fast food but in general JitB isn't as good as other options in town.
Atmosphere: 3
Food: 2
Service: 4
Cheryl Reisinger
Food barley warm..wrong sandwich, diet no carbonation..slo device no on inside put us 😱🥵
Food: 2
Service: 2
Recommended dishes: Sandwich, Breakfast Sandwich
Andres Rivera
Says they open dinner at 6 am was there at 6:45 am door was locked and was ignored by staff guess I’ll just go to mc Donald’s
The staff needs a serious attitude check, I went there around 4pm on 8/21 after not going for a few months due to having to wait in the parking lot literally every single time we go and always having to go back in for missing and/or wrong items. Again, today we had to sit in the parking lot along with other cars waiting and still had missing items. When my husband went back in the lady acted appalled that he complained and instead of smiling and apologizing, she offered excuses with a crap attitude. It’s understandable for accidents to happen but when it’s continuous and met with a crap attitude, it’s worth a bad review. We love Jack in the Box but the Tehachapi location is more than lacking. If I’m waiting for food in the parking lot, should it be cold, gross, missing items? This was our last time going to the Jack in the Box, Tehachapi location. I would like to to note that one of the last times we came, the manager was sitting on her laptop at a table, heard our complaints and was very polite, coached the employees, and offered us a dessert which we declined but it made the situation better because she was polite and offered a resolution.
Atmosphere: 1
Food: 1
Service: 1
Just ate here, food was amazing, and the customer service was awesome!
Atmosphere: 5
Food: 5
Service: 5
Bad service they are rude food was cold
Atmosphere: 1
Food: 1
Service: 1
Fast & friendly service.
Visited this location around 10pm had a big order of 4 Munchie meals. Had to park and had it brought to our vehicle. The Employee was Very nice and had a welcoming smile on her face despite being busy. Now THAT'S Customer Service 🥰
Food: 5
Service: 5
The manager at the Tehachapiis completely unprofessional and dishonest. This kind of management damages the brand’s reputation. I hope corporate looks into this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered chicken wings on online, and when I went to the store to pick them up, they told all sold out. The staff helped me apply for feedback but didn't help me apply for a refund.
Atmosphere: 1
Food: 1
Service: 1
Don't EVER expect your mobile order to be on time.
They ALWAYS have us pull up front and park.
There is NOTHING fast about this food.
You are waiting at least 10 minutes. Even with nobody else in line.
Food: 3
Service: 1
Jack in the Box is an aquired taste. Food in general, however. The food items have gotten smaller and prices have gone up
Atmosphere: 5
Food: 5
Service: 5
Loaded mini tacos with avocado dipping sauce is bomb.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bought tacos from the drive thru. When I opened the bag, it looked like someone took a big bite out of it. Staff gave a refund and seemed surprised. I've requested a investigation from the corporation.
Atmosphere: 4
Food: 1
Service: 3
Same ol, ya get what ya pay for, Jack is definitely more expensive than the other guys for sure, and DON'T be misled, there's no reasonable VALUE MENU!
Atmosphere: 3
Food: 3
Service: 3
Generic fast food but in general JitB isn't as good as other options in town.
Atmosphere: 3
Food: 2
Service: 4
Food barley warm..wrong sandwich, diet no carbonation..slo device no on inside put us 😱🥵
Food: 2
Service: 2
Recommended dishes: Sandwich, Breakfast Sandwich
Says they open dinner at 6 am was there at 6:45 am door was locked and was ignored by staff guess I’ll just go to mc Donald’s
Service: 1
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