Junior was so professional and a delight to meeet! Visit this location!
Atmosphere: 5
Food: 5
Service: 5
Edgar Guzman
Been here twice by far the cleanest Burger King of the three locations I’ve visited staff was also friendly and food was good
Atmosphere: 5
Food: 5
Service: 5
Shayna Row
The guys took sooo long that the food came out cold.. worst experience ever, never will be coming back.
R M
Don't bother trying to order it here after 11:30. Ordered at 1137 got to the drive through at 1143, and all the lights are off. So stayed there for about 7 minutes at drive thru for mobile order..no response, once the window nobody was there just 2 employees are just closing the store. If there's not enough business they should shift their hours to close at 11. Like 5 minutes until close maybe I would understand but the order was in at 1137. Hopefully get a refund.
Atmosphere: 1
Food: 1
Service: 1
Luisa Curry
I’m beyond frustrated with Burger King! I ordered a Whopper and got charged $14 for it, but they gave me a cheeseburger instead — and to make it worse, the food was cold like it had been sitting out forever. This isn’t even the first time they’ve messed up my order. Last time, I had to pay extra just to get one extra sauce, and the order was wrong too! It’s ridiculous how careless they’ve become. For the prices they charge, you’d think they could at least get the order right and serve it hot. Never ordering from here again!
Food: 1
Service: 1
Michaelangelo Redondo
Terrible service.
Haydee Hernandez
Every Burger King that I called their numbers do not work. They are disconnected. This is very bad service!!
Melanie Quigney
This Burger King has poor management and customer service!
Atmosphere: 1
Service: 1
Amanda Bly-Sanchez
As a life long resident of Temecula, I’m very familiar with this Burger King. But to be honest the last time I went there was probably when I got a Men in Black toy in my happy meal lol if that doesn’t speak volumes on how frequent I visit. I received some coupons in the mail and have seen pics of the crispy tacos when going to Albertson’s. I decided to go today for lunch and just have to shout out ERIKA the assistant manger!! She took my order, made sure I got the best deal and didn’t cheat myself, 10 ⭐️ customer service and was as sweet as pie. She was the only employee I could see in the store from the drive thru, taking, bagging, and handing all the orders to a steady lunch rush and had a big smile on her face while doing it! I hope BK appreciates her and gives her the recognition she deserves cause good employees are far and few these days!
Atmosphere: 5
Food: 4
Service: 5
Robert Dalessandri
We wanted impossible burger and they have it. But not listed on menu. Had to ask for it. It should be listed
They put two onion rings in my small fries. If that's not good service, I don't know what is.
Whenever I get a hankering for some nostalgia I get a Whopper burger. I go to this location on Rancho California. Every single time I've been there I get such great service that I'm actually shocked. You don't get good service very much anymore, especially at fast food places. Thank you. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Ellie Z
Absolutely unacceptable experience. On 8/14/25 in the evening, I stopped at this location (30534 Rancho California Rd, Temecula, CA 92591) to grab my 7-year-old daughter a Jr. Chicken Sandwich. We live only 5 minutes away. When we got home, my daughter said the chicken was hard. I checked, and it was ice cold and hard as a brick — they had served her a completely frozen chicken patty.
I immediately returned to the restaurant to demand a refund. I politely asked the manager how such a dangerous mistake could happen, and her only response was, “I’m not sure.” No apology, no explanation, no concern for the fact that a child had been served inedible, unsafe food. To make matters worse, she processed the refund at a painfully slow pace, clearly in no rush to address the situation.
This is more than poor service. It is a serious food safety violation. If this is how they operate, I have no confidence that this location would pass a proper health inspection. Completely unprofessional, unorganized, and unsafe. Shame on the management for allowing this to happen. I will never return, and I strongly advise others to avoid this location.
Erum Balouch
Ordered finish sandwich it was stale looks like few days old . Someone really need to check the food quality here.
Atmosphere: 1
Food: 1
Service: 1
Love Life
I haven't been here in a few years and didn't know they changed the Patty. The staff was great, the order was correct and the place was clean, thank you to the team. The meat and fries being different was the only problem, change the Patty back please.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Z K
Fries were covered in so much salt it was not edible I coughed up eating just one. Had to throw them away why put that much salt I paid so much for two large fries just to toss them out!
Junior was so professional and a delight to meeet! Visit this location!
Atmosphere: 5
Food: 5
Service: 5
Been here twice by far the cleanest Burger King of the three locations I’ve visited staff was also friendly and food was good
Atmosphere: 5
Food: 5
Service: 5
The guys took sooo long that the food came out cold.. worst experience ever, never will be coming back.
Don't bother trying to order it here after 11:30. Ordered at 1137 got to the drive through at 1143, and all the lights are off. So stayed there for about 7 minutes at drive thru for mobile order..no response, once the window nobody was there just 2 employees are just closing the store. If there's not enough business they should shift their hours to close at 11. Like 5 minutes until close maybe I would understand but the order was in at 1137. Hopefully get a refund.
Atmosphere: 1
Food: 1
Service: 1
I’m beyond frustrated with Burger King! I ordered a Whopper and got charged $14 for it, but they gave me a cheeseburger instead — and to make it worse, the food was cold like it had been sitting out forever. This isn’t even the first time they’ve messed up my order. Last time, I had to pay extra just to get one extra sauce, and the order was wrong too! It’s ridiculous how careless they’ve become. For the prices they charge, you’d think they could at least get the order right and serve it hot. Never ordering from here again!
Food: 1
Service: 1
Terrible service.
Every Burger King that I called their numbers do not work. They are disconnected. This is very bad service!!
This Burger King has poor management and customer service!
Atmosphere: 1
Service: 1
As a life long resident of Temecula, I’m very familiar with this Burger King. But to be honest the last time I went there was probably when I got a Men in Black toy in my happy meal lol if that doesn’t speak volumes on how frequent I visit. I received some coupons in the mail and have seen pics of the crispy tacos when going to Albertson’s. I decided to go today for lunch and just have to shout out ERIKA the assistant manger!! She took my order, made sure I got the best deal and didn’t cheat myself, 10 ⭐️ customer service and was as sweet as pie. She was the only employee I could see in the store from the drive thru, taking, bagging, and handing all the orders to a steady lunch rush and had a big smile on her face while doing it! I hope BK appreciates her and gives her the recognition she deserves cause good employees are far and few these days!
Atmosphere: 5
Food: 4
Service: 5
We wanted impossible burger and they have it. But not listed on menu. Had to ask for it. It should be listed
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
They put two onion rings in my small fries. If that's not good service, I don't know what is.
Whenever I get a hankering for some nostalgia I get a Whopper burger. I go to this location on Rancho California. Every single time I've been there I get such great service that I'm actually shocked. You don't get good service very much anymore, especially at fast food places. Thank you. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Absolutely unacceptable experience. On 8/14/25 in the evening, I stopped at this location (30534 Rancho California Rd, Temecula, CA 92591) to grab my 7-year-old daughter a Jr. Chicken Sandwich. We live only 5 minutes away. When we got home, my daughter said the chicken was hard. I checked, and it was ice cold and hard as a brick — they had served her a completely frozen chicken patty.
I immediately returned to the restaurant to demand a refund. I politely asked the manager how such a dangerous mistake could happen, and her only response was, “I’m not sure.” No apology, no explanation, no concern for the fact that a child had been served inedible, unsafe food. To make matters worse, she processed the refund at a painfully slow pace, clearly in no rush to address the situation.
This is more than poor service. It is a serious food safety violation. If this is how they operate, I have no confidence that this location would pass a proper health inspection. Completely unprofessional, unorganized, and unsafe. Shame on the management for allowing this to happen. I will never return, and I strongly advise others to avoid this location.
Ordered finish sandwich it was stale looks like few days old . Someone really need to check the food quality here.
Atmosphere: 1
Food: 1
Service: 1
I haven't been here in a few years and didn't know they changed the Patty. The staff was great, the order was correct and the place was clean, thank you to the team. The meat and fries being different was the only problem, change the Patty back please.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Fries were covered in so much salt it was not edible I coughed up eating just one. Had to throw them away why put that much salt I paid so much for two large fries just to toss them out!
Food: 1
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