This little local coffee shop has so much potential, but it’s seriously lacking the most basic customer-service fundamentals. I’ve visited about ten times now, and not once have I been greeted with a simple “Good morning” or even a friendly hello. The atmosphere feels flat everyone behind the counter seems drab, uninterested, and at times even a bit attitude-heavy. I’ve never heard a “thank you,” a “have a great day,” or any kind of positive interaction. Most of the time, my coffee is handed over like an inconvenience rather than a service.
And today was the kicker: I found out they no longer allow pets. Totally fair. But when I asked why, the response I got was, “I’m not sure why, I’m not really a dog lover so it doesn’t bother me.” Not exactly the warm, community-oriented vibe you expect from a local spot.
Here’s the thing, though the coffee is AMAZING. Truly some of the best around. I want to support local, I want this place to thrive, and they could… but the basics are missing.
I hope they turn it around, because the product is worth saving.
Atmosphere: 1
Food: 3
Service: 2
Basil Berg
I'm a big fan studying here it's never overwhelming or loud like better buzz or coffee bean and the drinks are amazing and the baristas are super helpful and sweet and quick with getting the food and drinks out ✨✨
Atmosphere: 5
Food: 5
Service: 5
Nicholas P
Poor weak coffee and an attitude. Decided to walk out and go to the Press Espresso across the way. Much better coffee and very friendly greeting and service.
Atmosphere: 2
Food: 3
Service: 2
ashtynn nelson
Love this place! The coffee is great and the staff are the best!
Atmosphere: 5
Food: 5
Service: 5
Sabrina Elaradi
I came into this coffee shop after moving to Temecula and being new to the area. I asked for almond milk in my coffee and there was very little. I asked what my order was and the lady turned her back on me and with an aggressive, rude manor she said “yes, there is almond milk!” I was so uncomfortable and couldn’t even ask for them to fix my drink. I don’t feel comfortable going there and the manager should be aware of this. Their staff have no idea what people are going through on a daily basis. Being friendly and respectful is the bare minimal in customer service. The manager needs to address this behavior with them.
Josephina H
I came here one time about a month ago and the lady working here helped me to pick out a coffee. She recommended a banana brown sugar latte. I kid you not I get it every week now. The girls that work here are silly, fun, and so so kind. They always have a bright smile on their face and are willing to do whatever it takes to get you what you want and make you smile at the same time. The atmosphere here is like a fun family gathering at thanksgiving filled with pure love and giggles. I love sitting here seeing the girls here laugh together and create the BEST coffee I’ve ever tasted. This place is the definition of home, happiness, peace, and laughter. I come here a lot when I’m having a bad day and every time I leave feeling better. I hope the owner of this store knows how good they did. If you are thinking about trying this place I highly recommend it’s the best coffee in Temecula!
Atmosphere: 5
Food: 5
Service: 5
Nicole Patterson
As soon as I walked in I did not greeted nor acknowledged. I was doing a pickup order and I waited at the counter for at least 5 minutes before anybody asked me if I needed help or what was the name that I was picking up or something. They were not busy and they were not helping anyone at the counter. It was out of my way to get this coffee and was not worth it. I will not be going back
Atmosphere: 4
Food: 2
Service: 1
Tatiana
Best coffee and service there is. Can’t beat it!
Atmosphere: 5
Food: 5
Service: 5
Ryan Schwarz
Crave is an excellent local cafe in a Temecula. They have excellent food, drinks, friendly service, and a great atmosphere to relax or get together with friends.
Very nice environment. We sat outside and enjoyed the weather for our business meeting. Easy parking was a bonus!
Atmosphere: 5
Food: 5
Service: 5
Faerie
Stopped in for a drink and got attitude by the barista who looked like a discount Lucille Ball for absolutely no reason. The coffee was decent, the ambience was alright, but I don’t feel welcome coming back.
Atmosphere: 2
Service: 1
Kimberly S
Nice atmosphere, lots of windows, friendly baristas
Andre Rivera
Edit: Went for a second visit today on 6/12/25. Still great service and the drinks were amazing. We had a Strawberry Matcha w/ Oatmilk and I had Strawberry white mocha. Both of which were delicious and honestly one of the best places to get a caffeine bump in the area. Go out of your way to check it out!
Came in today with my GF and we loved the experience! I tried the strawberry matcha which was delicious. We both got bagel sandwiches and the bagels were so soft. Will definitely be revisiting in the future.
We love this place!
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️☆☆ – Amazing Coffee, Missing the Basics
This little local coffee shop has so much potential, but it’s seriously lacking the most basic customer-service fundamentals. I’ve visited about ten times now, and not once have I been greeted with a simple “Good morning” or even a friendly hello. The atmosphere feels flat everyone behind the counter seems drab, uninterested, and at times even a bit attitude-heavy.
I’ve never heard a “thank you,” a “have a great day,” or any kind of positive interaction. Most of the time, my coffee is handed over like an inconvenience rather than a service.
And today was the kicker: I found out they no longer allow pets. Totally fair. But when I asked why, the response I got was, “I’m not sure why, I’m not really a dog lover so it doesn’t bother me.” Not exactly the warm, community-oriented vibe you expect from a local spot.
Here’s the thing, though the coffee is AMAZING. Truly some of the best around. I want to support local, I want this place to thrive, and they could… but the basics are missing.
I hope they turn it around, because the product is worth saving.
Atmosphere: 1
Food: 3
Service: 2
I'm a big fan studying here it's never overwhelming or loud like better buzz or coffee bean and the drinks are amazing and the baristas are super helpful and sweet and quick with getting the food and drinks out ✨✨
Atmosphere: 5
Food: 5
Service: 5
Poor weak coffee and an attitude. Decided to walk out and go to the Press Espresso across the way. Much better coffee and very friendly greeting and service.
Atmosphere: 2
Food: 3
Service: 2
Love this place! The coffee is great and the staff are the best!
Atmosphere: 5
Food: 5
Service: 5
I came into this coffee shop after moving to Temecula and being new to the area. I asked for almond milk in my coffee and there was very little. I asked what my order was and the lady turned her back on me and with an aggressive, rude manor she said “yes, there is almond milk!” I was so uncomfortable and couldn’t even ask for them to fix my drink. I don’t feel comfortable going there and the manager should be aware of this. Their staff have no idea what people are going through on a daily basis. Being friendly and respectful is the bare minimal in customer service. The manager needs to address this behavior with them.
I came here one time about a month ago and the lady working here helped me to pick out a coffee. She recommended a banana brown sugar latte. I kid you not I get it every week now. The girls that work here are silly, fun, and so so kind. They always have a bright smile on their face and are willing to do whatever it takes to get you what you want and make you smile at the same time. The atmosphere here is like a fun family gathering at thanksgiving filled with pure love and giggles. I love sitting here seeing the girls here laugh together and create the BEST coffee I’ve ever tasted. This place is the definition of home, happiness, peace, and laughter. I come here a lot when I’m having a bad day and every time I leave feeling better. I hope the owner of this store knows how good they did. If you are thinking about trying this place I highly recommend it’s the best coffee in Temecula!
Atmosphere: 5
Food: 5
Service: 5
As soon as I walked in I did not greeted nor acknowledged. I was doing a pickup order and I waited at the counter for at least 5 minutes before anybody asked me if I needed help or what was the name that I was picking up or something. They were not busy and they were not helping anyone at the counter. It was out of my way to get this coffee and was not worth it. I will not be going back
Atmosphere: 4
Food: 2
Service: 1
Best coffee and service there is. Can’t beat it!
Atmosphere: 5
Food: 5
Service: 5
Crave is an excellent local cafe in a Temecula. They have excellent food, drinks, friendly service, and a great atmosphere to relax or get together with friends.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice environment. We sat outside and enjoyed the weather for our business meeting. Easy parking was a bonus!
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a drink and got attitude by the barista who looked like a discount Lucille Ball for absolutely no reason. The coffee was decent, the ambience was alright, but I don’t feel welcome coming back.
Atmosphere: 2
Service: 1
Nice atmosphere, lots of windows, friendly baristas
Edit: Went for a second visit today on 6/12/25. Still great service and the drinks were amazing. We had a Strawberry Matcha w/ Oatmilk and I had Strawberry white mocha. Both of which were delicious and honestly one of the best places to get a caffeine bump in the area. Go out of your way to check it out!
Came in today with my GF and we loved the experience! I tried the strawberry matcha which was delicious. We both got bagel sandwiches and the bagels were so soft. Will definitely be revisiting in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmilk Latte, Build a Bagel
Best coffee in town.
The staff is the welcoming.
Atmosphere: 5
Food: 5
Service: 5
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