El Pollo Loco
40520 Winchester Rd, Temecula
(951) 296-3835
Recent Reviews
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Very rude, very short, very disregarding
Great place to grab a healthier option for a meal. A bit pricey, but usually fresh ingredients and great chicken. I love their Original Pollo Bowl combo. Great for on the go and more reasonable price. Make sure to get the salsa and pico!
I come here very often and get the classic pollo bowl, but unfortunately I have had to start going out of my way to avoid this location. Everytime I visit, I am ignored when asking about my mobile order. I only receive glances from the employees in the kitchen and it takes up to 30 minutes to get my simple order!
Love the regular chicken bowl
Every time I order my food, they mess up. EVERY TIME. I'm not coming back to this place.
This location switched to ordering and paying via a touch screen and if you use cash, it goes into a machine the size of a desktop printer. Looks like there’s less staff and the ones we saw were just not as happy looking.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Tortillas, Grilled Pollo Bowl Combo
Dirty and horrible chicken.
Atmosphere: 1
Food: 1
Service: 2
Great place, the Mac and cheese is perfect. I always get great service here. They are also very clean. I'll keep coming here forever!!! Timothy, my cashier was also especially amazing.
Parking: Plenty of free space
Kid-friendliness: Nice, large, and open dining environment
Wheelchair accessibility: Large double doors
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pollo Bowl Combo, Chicken Avocado, 4pc Meal with Broccoli and Side Salad, Chicken Avocado Burrito, Taco Salad
The staff at this location is ALWAYS friendly and the food is ALWAYS consistent! I pulled up yesterday and ordered and then realized I left my coupon for my salad at home. The manager and Saul honored it anyways with smiles on their faces. Keep up the great work at this location store 6117.
Atmosphere: 5
Food: 5
Service: 5
All there chicken is Very Hard and not chewible
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Love the service I received today and everything was on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Tortillas, 4pc Meal with Broccoli and Side Salad
Not happy with the extra small chicken leg, which was literally two bites. The quesadilla didn't really have much chicken to speak of but had plenty of fresh avocado. I wouldn't order the quesadilla again but it filled me up. Nathan is awesome at the counter. Fast and on top of things!!
Vegetarian options: Salads
Parking: Near the mall.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Avocado
The problem in this store 'you get something, you lose something ' when you order your food and paid for it, make sure that everything in the bag is accounted for. Check thoroughly. You might regret losing any items.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Tortillas
Food was great and the speed of service was awesome. Lisa was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
only got two thirds of a pollo bowl. looks like the same thing happened to someone else just a week ago from reading the reviews. Avoid this place if you don't want to get ripped off.
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