Update: a credit card that I haven't used in over a year had the information stolen and this was the last place I used it in over a year. Kinda fishy. No pun intended.
My wife and I have been coming here for the last 4 years it has been our go-to sushi place but as of lately the quality and service has gone down.
The last nail in the coffin for us was the fact that the owner walked over and started interrogating me about eating one roll off of my brother's plate who got the all you can eat sushi. The owner asked me if I was going to pay for another all you can eat sushi because I ate one roll from his plate that had two rolls left and was going into the trash since we were about to leave. We ordered plenty of sushi for ourselves and to be harassed over a single roll of sushi is ridiculous. That one roll costed you a frequent customer.
We will never be coming back here ever again.
It seems like this has been an ongoing trend based off of the reviews and if you're wondering why your business is declining that may have something to do with it. The harder you try the worse you're making it.
Atmosphere: 2
Food: 3
Service: 1
Toni Sim
We’ve been loyal customers of Gin Sushi for years because the fish is always so fresh, and it’s usually one of our favorite spots in Temecula. Unfortunately, our most recent visit was disappointing because of the service we received.
My daughters and I ordered the All You Can Eat sushi, and my 10-year-old son ordered a sushi roll and a hand roll from the regular menu. Before he even took a bite, our waitress told us that if he ate anything from our plates, he’d be charged for All You Can Eat as well. We completely understood and immediately took back the one piece of sushi and gyoza he was about to try. We even ordered him his own gyoza.
Later, when our hand rolls arrived, I noticed mine (ordered from the All You Can Eat) looked different from my son’s — even though they were the same roll on the menu. The waitress explained that the sushi chefs purposely exclude certain ingredients for All You Can Eat orders, which surprised us since the menu doesn’t mention this. She kindly offered to bring the missing items, and we appreciated that gesture.
A few minutes later, a male employee (who we later learned was named Steve) came to our table and, instead of calmly clarifying the situation, abruptly asked with attitude, “What’s the problem?” He repeated what the waitress had already explained but with an unprofessional tone and poor body language. When I asked if the menu stated that All You Can Eat rolls are made differently, he admitted it didn’t. We simply wanted clarification, not conflict — but his demeanor made the situation uncomfortable for all of us. After that, the waitress avoided our table, and we felt unwelcome for the rest of the meal.
Toward the end, when I asked about ordering a spicy chicken bowl to go, the same male employee mocked my question and responded sarcastically. His attitude throughout our visit was uncalled for, and it left us disappointed and honestly heartbroken. We used to love Gin Sushi and would recommend it to friends, but this experience really changed how we feel about coming back.
If Steve is the manager or owner, I truly hope he reflects on how this kind of treatment affects loyal customers. Gin Sushi has great food — but respect and kindness should always be part of the dining experience, too. And with treatment like this we will most likely not be returning.
Atmosphere: 1
Food: 2
Service: 1
pancho olvera
Was good me and my wife liked it
Atmosphere: 4
Food: 4
Service: 4
Erik Lopez
Decent prices reflected by poor quality food.... I would recommend a different restaurant if you know sushi.........
Atmosphere: 2
Food: 2
Service: 3
Daniel Kackert
I've been coming here for 12 years now. I think, and it's always been consistently amazing. Food is good services. Great owners are great. It's popular. Some hours some days, but it's worth the wait. Definitely. Recommend this for date, night, family or solo meow
Atmosphere: 5
Food: 5
Service: 5
Daniel Scott
I've been coming here for 12 years now. I think, and it's always been consistently amazing. Food is good services. Great owners are great. It's popular. Some hours some days, but it's worth the wait. Definitely. Recommend this for date, night, family or solo meow
Atmosphere: 5
Food: 5
Service: 5
Juanita Zapata
The food is good but the service has gone downhill. I have been coming here for five years, but this year it is noticeably worse. First, our server asked if she could box our food while we were still eating. Then, while clearing plates, she accidentally spilled soy sauce all over my white dress. She was apologetic, but management seemed indifferent and even annoyed when I asked for soda water to clean it. As I waited for my dress to dry, the manager came over and said, “If you’re done, can you leave? We have people waiting for a table.” It was rude in general and completely uncalled for given the situation. I would not recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
Tessa Benson
I’m a fan of fresh tasting sushi/roles (hate anything baked or cream cheese). With that, this is hands down my favorite place locally. Staff are always super friendly and give great recs!
Is it the best sushi I’ve ever had in my life, no. However there’s nothing else inland that even comes close, and pricing is super reasonable. Aloha is my fav!
Atmosphere: 5
Food: 5
Service: 5
Elliott
Fastest i have ever seen anyone crank out sushi. It was tasty and reasonably priced. This is our new go to spot for sushi in IE
Atmosphere: 5
Food: 5
Service: 5
Jose Navarro
Gin sushi is the bomb.com! Me and my wife always hit this up before Pachanga
Good service and huge portions. But the quality of fish was meh and the quality of sushi rice was worse. Pretty sure I had old rice in my rolls, and the flavor of the rice is not of sushi rice. Just regular rice that sat out. Some pieces just didn't have that nice chew, if you know what I mean. I also didn't appreciate how all the blinds were closed up, it felt dark and sad while on my lunch break. If you're dunking your hand rolls in soy sauce and wasabi, the sushi ain't it.
Atmosphere: 2
Food: 2
Service: 5
Heather Pierce
Should have read Yelp reviews first, instead of Google. Apparently, this place has been on a decline in recent months. Unfortunately, this is the worst sushi I've ever experienced. Service was good but it smelled like bad fish when we first walked in. That should have been my que. We did the all you can eat. Something tastes off about most of the fish. Even the baked rolls. Super low-quality. The rolls fell apart upon picking them up. I can see now how they afford a $40 all you can eat menu. Just hoping I dont pay for it in the bathroom later.
Atmosphere: 4
Food: 1
Service: 5
Lei Racines
The serving size of the baked scallop roll was awesome! I also liked the baked salmon roll. This place has good pricing. Feels like you're getting your moneys worth here. The quality is pretty good, although I haven't found my favorite roll yet. Several of the rolls are buried in sauce. The service is great. The restaurant is nice & clean.
starr riviere
The rice is the best! Great quality RICE and fish!
Update: a credit card that I haven't used in over a year had the information stolen and this was the last place I used it in over a year. Kinda fishy. No pun intended.
My wife and I have been coming here for the last 4 years it has been our go-to sushi place but as of lately the quality and service has gone down.
The last nail in the coffin for us was the fact that the owner walked over and started interrogating me about eating one roll off of my brother's plate who got the all you can eat sushi. The owner asked me if I was going to pay for another all you can eat sushi because I ate one roll from his plate that had two rolls left and was going into the trash since we were about to leave. We ordered plenty of sushi for ourselves and to be harassed over a single roll of sushi is ridiculous. That one roll costed you a frequent customer.
We will never be coming back here ever again.
It seems like this has been an ongoing trend based off of the reviews and if you're wondering why your business is declining that may have something to do with it. The harder you try the worse you're making it.
Atmosphere: 2
Food: 3
Service: 1
We’ve been loyal customers of Gin Sushi for years because the fish is always so fresh, and it’s usually one of our favorite spots in Temecula. Unfortunately, our most recent visit was disappointing because of the service we received.
My daughters and I ordered the All You Can Eat sushi, and my 10-year-old son ordered a sushi roll and a hand roll from the regular menu. Before he even took a bite, our waitress told us that if he ate anything from our plates, he’d be charged for All You Can Eat as well. We completely understood and immediately took back the one piece of sushi and gyoza he was about to try. We even ordered him his own gyoza.
Later, when our hand rolls arrived, I noticed mine (ordered from the All You Can Eat) looked different from my son’s — even though they were the same roll on the menu. The waitress explained that the sushi chefs purposely exclude certain ingredients for All You Can Eat orders, which surprised us since the menu doesn’t mention this. She kindly offered to bring the missing items, and we appreciated that gesture.
A few minutes later, a male employee (who we later learned was named Steve) came to our table and, instead of calmly clarifying the situation, abruptly asked with attitude, “What’s the problem?” He repeated what the waitress had already explained but with an unprofessional tone and poor body language. When I asked if the menu stated that All You Can Eat rolls are made differently, he admitted it didn’t. We simply wanted clarification, not conflict — but his demeanor made the situation uncomfortable for all of us. After that, the waitress avoided our table, and we felt unwelcome for the rest of the meal.
Toward the end, when I asked about ordering a spicy chicken bowl to go, the same male employee mocked my question and responded sarcastically. His attitude throughout our visit was uncalled for, and it left us disappointed and honestly heartbroken. We used to love Gin Sushi and would recommend it to friends, but this experience really changed how we feel about coming back.
If Steve is the manager or owner, I truly hope he reflects on how this kind of treatment affects loyal customers. Gin Sushi has great food — but respect and kindness should always be part of the dining experience, too. And with treatment like this we will most likely not be returning.
Atmosphere: 1
Food: 2
Service: 1
Was good me and my wife liked it
Atmosphere: 4
Food: 4
Service: 4
Decent prices reflected by poor quality food.... I would recommend a different restaurant if you know sushi.........
Atmosphere: 2
Food: 2
Service: 3
I've been coming here for 12 years now. I think, and it's always been consistently amazing. Food is good services. Great owners are great. It's popular. Some hours some days, but it's worth the wait. Definitely. Recommend this for date, night, family or solo meow
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for 12 years now. I think, and it's always been consistently amazing. Food is good services. Great owners are great. It's popular. Some hours some days, but it's worth the wait. Definitely. Recommend this for date, night, family or solo meow
Atmosphere: 5
Food: 5
Service: 5
The food is good but the service has gone downhill. I have been coming here for five years, but this year it is noticeably worse. First, our server asked if she could box our food while we were still eating. Then, while clearing plates, she accidentally spilled soy sauce all over my white dress. She was apologetic, but management seemed indifferent and even annoyed when I asked for soda water to clean it. As I waited for my dress to dry, the manager came over and said, “If you’re done, can you leave? We have people waiting for a table.” It was rude in general and completely uncalled for given the situation. I would not recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
I’m a fan of fresh tasting sushi/roles (hate anything baked or cream cheese). With that, this is hands down my favorite place locally. Staff are always super friendly and give great recs!
Is it the best sushi I’ve ever had in my life, no. However there’s nothing else inland that even comes close, and pricing is super reasonable. Aloha is my fav!
Atmosphere: 5
Food: 5
Service: 5
Fastest i have ever seen anyone crank out sushi. It was tasty and reasonably priced. This is our new go to spot for sushi in IE
Atmosphere: 5
Food: 5
Service: 5
Gin sushi is the bomb.com! Me and my wife always hit this up before Pachanga
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good service and huge portions. But the quality of fish was meh and the quality of sushi rice was worse. Pretty sure I had old rice in my rolls, and the flavor of the rice is not of sushi rice. Just regular rice that sat out. Some pieces just didn't have that nice chew, if you know what I mean. I also didn't appreciate how all the blinds were closed up, it felt dark and sad while on my lunch break. If you're dunking your hand rolls in soy sauce and wasabi, the sushi ain't it.
Atmosphere: 2
Food: 2
Service: 5
Should have read Yelp reviews first, instead of Google. Apparently, this place has been on a decline in recent months. Unfortunately, this is the worst sushi I've ever experienced. Service was good but it smelled like bad fish when we first walked in. That should have been my que. We did the all you can eat. Something tastes off about most of the fish. Even the baked rolls. Super low-quality. The rolls fell apart upon picking them up. I can see now how they afford a $40 all you can eat menu. Just hoping I dont pay for it in the bathroom later.
Atmosphere: 4
Food: 1
Service: 5
The serving size of the baked scallop roll was awesome! I also liked the baked salmon roll. This place has good pricing. Feels like you're getting your moneys worth here. The quality is pretty good, although I haven't found my favorite roll yet. Several of the rolls are buried in sauce. The service is great. The restaurant is nice & clean.
The rice is the best! Great quality RICE and fish!
awesome food. everything is great
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