The Great Oak Steakhouse

I want to share my disappointing experience during my anniversary dinner. We asked for a quiet spot, but instead, we were seated next to a loud group with young children, which made it hard to enjoy our evening.

The food was not good at all. The chicken was tough and hard to chew, and some of the dishes seemed undercooked. To make matters worse, I ended up with food poisoning from one of their special meals, which made me feel horrible for two days.

I definitely won’t be going back to this restaurant, and I can’t recommend it to anyone. There’s more I could say, but I’ll just summarize by saying that this meal ruined our anniversary, and we never received any apology or follow-up from them. Overall, it was an awful experience. To make matters worse I have to admit yes we paid for a meal that got me sick for two days.

When Beverly Hills is less expensive... after the remodel it went from pretty pricey, to straight up are you joking?

No asian workers. It makes the atmosphere very racist. It made me lose all my appetite

Excellent food!

The food was delicious and the service was incredible, especially the assistant server who made sure I never ran out of water!

We stopped by Oak steakhouse for dinner me and my family. I ordered Seabass and we also ordered several steaks..

The Sea bass itself was good however, I did not really particularly like the sauce that it was drenched in. It was not very flavorful, and it had like an aftertaste that I did not enjoy. The steaks were delicious. We ordered medium steaks, and somehow they were not all medium some of them were more rare than the others but overall the steaks were flavorful juicy.

The service was OK. The person that took our order was not the same person that brought our orders out so we were wondering if we had received the dishes we ordered because we ordered several dishes that were identical and I had asked for my food to be cooked differently due to my allergies, we were left wondering if I had the right dish or not.

The salad and bread was good.

My wife and I have been a guest at the Great Oak Restaurant since it's opening. We eaten there on every holiday at least 30 to forty times. The food and service was excellent for years. We have witnessed the decline in each are for at lest 2 years. On Mother's day this time we were extremely disappointed. When I made my reservation. Due to my 100% disability I personally asked for a booth. I was taken to a table I refused it. did not get a booth for 10 to 15 minutes. After that We were ignored for 35 minutes after we were seated. I asked a young lady picking up dishes if she could get us a server. 5 minutes later a server arrived. I ordered my usual bottle of Pinot Noir. We ordered our favorite salad. which was terrible. It was very small. We received our shrimp cocktail. Stale. We ordered out steak. It was burnt. I do not understand how a restaurant could go from excellent to terrible in such a short time. I am a very patient man I was polite the entire time. I spent well over $390.00 as usual. I do not mind as long as we are treated well. I still tipped the server $50.00. Too bad .I am so sad.

I first came here in 2022 for my college graduation and it instantly became my favorite steakhouse. I always try to come here every time I visit my mom
In Temecula (I live in San Diego), there’s plenty of great steakhouses over there but I keep coming back to this one, mainly because of their Lobster Mac and cheese, I can’t find any other place with better Lobster Mac ! The service was always great as well, as of recently my last
Two visits have not been the best, especially with having a reservation and waiting 30 mins plus to be seated .. and that’s after letting the Hosts know about how long we been waiting.
I made a quick last min reservation today on Mother’s Day for 9 pm
And was seated at least 30 mins after reservation and that’s after letting them know I been waiting, and even then we still waited at least 10 mins more. The moment we got seated, we were asked if we wanted water and bread basket and we said yes and we recieved out waters but no bread basket and we had to ask and remind we haven’t recieved our bread and it took over 15 mins plus to recieve the bread basket. We didn’t have our main meal until after an hour we sat at our table. And the main time we weren’t told any updates or anything. Highly disappointed, especially because it’s meant to be a nice restaurant.
My mom and I did appreciate the complimentary dessert they brought out the end.
That completely changed after our waiter no longer was attending us, and some other waiter had to give us our check and let us know. (I still tipped our waiter 20+ percent)
Criticism isn’t meant to be taken offensively it’s more for improvement.
Sad that I’m considering not coming back, especially because this was a special day, Mother’s Day..

Victor was service was amazing.

In the corner booth beneath the low hum of the chandelier, I sat with a Tristan lobster tail and a silent ache in my chest. The world outside spun too fast, too sharp, too much. But here, at the Great Oak Steakhouse, time softened—thanks to Ken. Ken wasn’t just a server. He was a gentle constant in a world of chaos. With every chilled shrimp cocktail, he offered more than food—he brought peace, a subtle kind that doesn’t announce itself but quietly settles in. He remembered my name even when I was trying to forget it myself. He smiled like someone who had found a secret worth keeping. He didn’t pry. He didn’t preach. He just brought warm plates and cool comfort, over and over again.

I never learned Ken’s story in full—only pieces. That he lived simply, that he loved to read, and that he dreamed of quiet mornings with books instead of menus. But I think that’s the thing about Ken. He’s not meant to be unraveled. He’s meant to be felt. He reminded me of a villager in Minecraft—steady, kind, undisturbed. He moved with purpose, but never pushed. I don’t know what Ken was trying to teach me, or even if he knew he was teaching at all. Maybe the lesson is in how he didn’t try. He just showed up. With kindness. With shrimp. With grace. Maybe that’s all we ever really need from anyone.

The service was top notch by Andrew and Roma........ made a great evening even better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 20 Oz Bone in Ribeye, Lobster, French Onion Soup

Was there on 9/21/24 with close friends for drinks at the lounge. Was actually greeted and given a table by a very nice gentleman Daniel who immediately helped us and sat all 8 of us. We ordered drinks with a nice young lady I believe Ashley.( I do not remember) As we enjoyed drinks and great music sung by a older man there I noticed a manager Francisco that came to greet us at the table a bit after we were seated, He was just walking around wesring glasses, i swear those glasses have cameras built in them, the way he was looking around, in mismatched clothing and stood making hand gestures at the man singing like telling him to lower his tone or something but really rudely something we all saw!! I felt badly!! I noticed him making other workers uncomfortable too as he just walked by made us a bit weirded out,so we finished our drinks and left. I've been there with my family and friends a few times, never felt so weird.

Atmosphere: 2

Food: 5

Service: 5

For an upscale restaurant the presentation leaves much to be desired. The staff needs to follow the lead at the Willows at Chumash Resort and Casino. The prices match at both restaurants but the ambiance, presentation at the Wilows is much better as is the menu. Send someone up there to check it out. My wife, myself and a friend ate there on Wednesday for my 91st birthday and won't be going back.

Atmosphere: 2

Food: 4

Service: 4

The food was really amazingly good!!! Service was wonderful.. Nice atmosphere..

Atmosphere: 5

Food: 5

Service: 5

Was there for my friend's birthday. Pleasantly surprised with everything so nice. Please experience it for yourself you won't be disappointed!

Atmosphere: 5

Food: 5

Service: 5