The Great Oak Steakhouse

Steak was delicious but everything else about the experience was a little off. We waited to be seated even though we had a reservation. The theme of the evening seemed to be “waiting”. We waited awhile for first contact from our server, then waited over 20 minutes for our drinks. Then waited for our food. By the time the food came we’d been there for an hour and fifteen minutes. We asked for a little more butter for our bread and were told yes but it never came. Then we waited to ask for a box and then waited for our check for a long time after asking for it. Maybe they were short staffed. But there were at least 3 or 4 managerial types in suits that I never saw make eye contact with customers or try to help the servers. We witnessed another tables steak being boxed up by an employee that used his bare hands to remove the steak from the plate and put it in a box, I’m sorry, that’s wild. Just let me do it myself if you’re going to use your bare hands, that’s so gross. I cut the rest of my steak into pieces so he couldn’t handle my steak with his hands when I got a box. I’m usually super forgiving of off nights at restaurants have served for many years myself and next to never write less than 5 star reviews, if I don’t have something nice to say I’m not going to say anything at all. But this is just too much money to spend at $100+ per person to not have stellar service to go along with it.

Atmosphere: 3

Food: 5

Service: 3

It’s very disappointing to go to a high end steak house and have NO allergy info on the menu, NONE of the staff was informed on ingredients and the server was completely unwilling to make adjustments. I’ve been to plenty high end steakhouses and this was the worst experience I’ve had after dropping over $500 on a dinner. side note last time I went to Eddie V’s I got diarrhea and still had a better experience.

Atmosphere: 2

Food: 2

Service: 1

Birthday celebration with excellent food and service.

Atmosphere: 5

Food: 5

Service: 5

Our waitress Melani was excellent! She was very friendly and pleasant. This was our very first time going to Great Oaks Steakhouse. Melani was very happy that we decided to go there on our 9th year wedding anniversery. We had the Filet Mignon, Salmon and Lamb. All were excellent! We have been to Hell's Kitchen Las Vegas & Old Hickory at Gaylord Resort San Diego. They were superb, but Great Oaks is better & is now our NUMBER 1 Steakhouse! And the Butter Cake was awesomely delicious.

Atmosphere: 5

Food: 5

Service: 5

We had an office Christmas dinner here last month. Everyone really enjoyed themselves, the food was great and the service was on point. We had several appetizers and various main courses. Everything was delicious.

Atmosphere: 5

Food: 5

Service: 5

This is a cool place. I sat at the bar because i was by myself, but walked through the dining room a couple times and it’s a really nice place. Made some friends at the bar. The food was excellent and the staff was even better. Good time.

Atmosphere: 5

Food: 5

Service: 5

Excellent food! The wagyu was delicious and our server, Andrew was great.

Food: 5

Service: 5

Our first time and probably our last. Sat bar since that was quicker to get into. Bartenders were great, but waited almost an hour for food that was just meh. French onion soup was great but salmon didn’t wow me like I’d expected & lobster Mac and cheese lacked flavor.. not to mention we heard multiple people complain about their food. We’ll stick to Umi.

Atmosphere: 2

Food: 2

Service: 4

Amazing food and service. Special shout out to our waiters especially Anthony who went above and beyond. Recommend this steak house. Great vibes and food!

Atmosphere: 5

Food: 5

Service: 5

When we first arrived we were seated in a room in the back. Not much atmosphere in the room. There was piano music playing in another room but when they closed the door you could not hear it. The service was good when we firstbsat down. The waiter came over and took time to go over our questions regarding the food and wine list. We ordered the bread basket to hold us over. A bit disappointed in it. There were 4 of us but only 2 of each bread selection. There were a total of 6 pieces of bread and 2 flat breads. Ordered a Ceasar salad that never came out. After the meal was served and we started to eat the waiter came over with fresh silverware and steak knives. The food was good. Ordered 2 chillean sea bass and it was delicious. The texture was good and it was flakey. Also ordered the porterhouse steak for 2. It was good. Unfortunately the steak knives arrived after the food came out.
If the service had been better I would have given more stars. But the service is a large part of the meal
Don't know if we will be back.

Atmosphere: 3

Food: 5

Service: 3

The worse experience I have ever had at a more upscale restaurant. We waited over an hour for our meal. Mine arrived cold. The manager barely responded to our issues. The only bright spot was our waiter, Andrew, who apologized several times for all our issues. We paid over 450 dollars for a mediocre meal. Will never go back. Please don't waste your money.

Atmosphere: 3

Food: 1

Service: 1

What an amazing experience! We will definitely be back:)

Atmosphere: 5

Food: 5

Service: 5

The food was great, I think the environment could be better. I also didn’t like how our silverware was just sat on the table, it didn’t even have a table cloth on it. It took forever for us to get us our food as well and the restaurant didn’t even look half full.

Atmosphere: 3

Food: 5

Service: 3

Me and my business partner were staying here at Pechanga casino and decided to have a nice dinner here at Great Oak. We sat at the bar to watch the basketball games, the service was incredible. We ordered bone marrow as an appetizer and it was perfect. The tomahawk steak for 2 was also very good. I definitely recommend trying this place out.

Atmosphere: 5

Food: 5

Service: 5

This is nothing but an overpriced steakhouse calling itself a fine dining establishment. The food is way overpriced and nothing special. Trust me, we have travelled the world and this is not a high class establishment. The atmosphere was horrible when we went there. I couldn't even talk to my wife over the table full of drunks next to us yelling to each other. The establishment and waiter did nothing to quiet them down and provide a good atmosphere for the patrons!!!! It would have been more enjoyable to eat at Chuck-e-cheese! For over $300, it was definitely not worth it. Save your money and go to the Lone Star.

Atmosphere: 1

Food: 4

Service: 5