Los Jilberto's Taco Shop Temecula Parkway

Great food but customer service with a bad attitude...

Atmosphere: 1

Food: 5

Service: 1

Ordered a breakfast burrito with strictly egg & potato, no cheese , no meat due to dietary restrictions & the burrito contained pork bacon which I do not eat / not able to eat , Didn’t eat my burrito till noon/afternoon time so that’s when I noticed… found pieces of bacon in it which I did not ask for, showed back up to tell them & they told me there's nothing they can do because the manager isn’t there & that I should’ve called about it in the morning .. I was at work & didn’t eat burrito till later on in the day so why would I have to call in the morning?I also was not given a receipt , won’t be coming here again , poor customer service as well .

Atmosphere: 2

Food: 1

Service: 1

Our favorite for taco Tuesday. Tacos are a good size and good price. Guacamole is not a fav, but we make our own. So it's not an issue.

Atmosphere: 3

Food: 4

Service: 5

Stopped by for a quick bite before a show at Pechanga and was pleasantly surprised with the food, service and salsa selection. I refer to these places as California or SD style Mexican food and usually order accordingly. We didn’t want any leftovers for just ordered the beef taquitos and a hard shell chicken taco. The taco was amazing. Chicken tasted like it was shredded off the bone and not just boneless chicken breast which we find boring. Great flavors and chunks of meat which gave a home style taste and texture. The taquitos were as expected. Couldn’t taste the meat and guac a little watery, but hit the spot if you know what to expect and roll with it. Salsas were all really great, but the chipotle one was our favorite. Friendly service as well and clean inside. Happy to have stopped by and would go back again to try a few more items.

Atmosphere: 4

Food: 4

Service: 5

What happened today was really a shame. My wife ordered tacos for the family and she specifically ordered mine plain with lettuce and cheese only. Well, my tacos arrived home chock full of onion and cilantro. Unfortunately, I just can’t eat them this way. I took a picture of the meal and I called the taco shop to let them know that they made a mistake on my order and because their terminal was down I Zelled them the money when we paid. I suggested that they just Zelle me the portion back as a refund for their error since I explained I cannot eat the food this way. I offered to send them the picture as proof that they made a mistake on my order, but they insisted that I bring the food back in order to receive a refund (Despite my receipt and despite the picture I had taken with onions and cilantro all over my tacos).

Needless to say this ruined my entire lunch with my family (as I only had 30 minutes to eat before an important meeting). I had to drive back to the taco shop to give them their food back. They messed up my order and made me pay for it by my missing out on lunch with my family and requiring me to drive back to the taco shop. This is more a matter of principle. I’m very disappointed that they required me to drive the food back before issuing a refund. I finally received the refund hours later.

Atmosphere: 5

Food: 5

Service: 3

I've been coming here for the last couple of years, and it’s become one of my go-to spots for Mexican food. I almost always get the carne asada nachos—lately, they’ve been so good! Super loaded, fresh, and definitely enough to share with my two daughters. I always get a side of beans too, and they never disappoint—the beans are honestly some of the best around.

We’ve tried quite a few other dishes over time, and everything has been consistently delicious. Great food, generous portions, and a place we always look forward to coming back to!

Atmosphere: 5

Food: 5

Service: 5

This review is for jilibertos in Pala where we ate not Temecula

Atmosphere: 3

Food: 4

Service: 3

The food here is really good and customer service is always great.

Atmosphere: 5

Food: 5

Service: 5

It was delicious burrito was so big I loved it

Atmosphere: 5

Food: 5

Service: 4

Our 2nd time here, but this time, we ate inside. It wasn't busy @645pm on a Monday. We tried the chicken flautas combo and the Carne asada super fries. It was a lil pricey but we got alot of food. I do recommend this place. Food is authentic. We did get plenty of meat on our fries

Watch out when ordering food!!!! Make sure all your food is in the bag. Multiple times shorted us then they deny it. I think they pocket the money. One time ok almost every order is suspect.

I love this place! Carne Asada burrito is awesome and their rice and beans are the best!

Chorizo, egg, & cheese burrito ❣️❣️❣️

Atmosphere: 5

Food: 5

Service: 5

Awesome SoCal style taco joint with great salsas - I got a breakfast burrito with asada and bacon + cilantro & onion.
Great crispy potatoes on this.

Paid extra for guacamole in my california burrito and barely got a tablespoon. Not worth it for a burrito over $15. Go elsewhere.

Atmosphere: 2

Food: 2

Service: 2