Marco's Pizza
33321 Temecula Pkwy, Temecula
(951) 302-3649
Recent Reviews
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No complaints love everything about them
Good location great prices great customer service and delicious pizza! 🍕🍕🍕
First time here and the pizza was delicious.
Our favorite pizza. The best crust!
Great customer service
This is very much a take out place. No napkins anywhere and really the tables only seem to exist for you to wait for your pizza. Boxes occupy the long wall of the waiting area. Staff was nice, although the young woman working on the register was mumbling and looking away from me while speaking so I had trouble making out what she was saying.
The pizza itself, is just okay. Very doughy and chewy, but not chewy in the good way. The cheese pizza was very light on cheese and sauce.
They clearly do a good business as evidenced by the wall of pizza boxes, but I think I’ll pass next time.
Atmosphere: 2
Food: 3
Service: 4
Marco's Pizza offers an excellent pizza. Be that as it may, they have screwed up delivery way too many times. Over an hour late without even working on the pizzas I ordered. I even have the audacity for a tip before service is provided. Maybe that's why I received no service. Next...
Atmosphere: 1
Food: 4
Service: 1
I am writing to express my concerns regarding an incident I experienced as a DoorDash driver at Marco’s Pizza in Temecula. As a frequent delivery partner, I generally have positive interactions with employees at various establishments, including Marco’s Pizza. However, a recent experience was disappointing and left me feeling disrespected.
During this particular visit, an employee insisted that I press the "accept" button on my DoorDash app before I had received all the necessary items for the delivery, including condiments, or even had a chance to secure the pizza in my delivery bag. As you may be aware, pressing the "accept" button indicates that I am ready to begin the delivery, but I was not yet prepared due to the incomplete order. When I requested the time to complete these tasks, the employee rudely insisted I press the button regardless.
After complying under pressure, I had to ask again for the condiments, which were provided incompletely and in an unorganized manner. This unnecessary delay was particularly concerning because the delivery destination was far away on a rural dirt road, where timeliness is critical. The employee’s actions gave me the impression that they were more interested in getting rid of me quickly rather than ensuring the delivery was properly prepared.
This interaction made me feel as though I was being treated with suspicion rather than as a professional facilitating a successful delivery. I have never encountered such behavior at other pizza establishments, where staff are typically courteous and understanding of the challenges delivery drivers face.
I believe that proper training and a focus on customer service can greatly enhance the success of any business. Policies that prioritize collaboration with delivery drivers, rather than treating them with unwarranted hostility, benefit everyone involved, including your customers.
With that being said I'm not going to buy or recommend Marco’s Pizza to anyone.
Atmosphere: 1
Food: 1
Service: 1
Night shift manager is rude unprofessional . I came to talk to him about my order wasn't cook he ignored me not even want to talk. I will never go there again
Service: 1
service and quality of food is on spot! Thank you! Highly recommend if you want good tasting pizza besides always Costcos boring food. This location is my first time and I had a great experience! Prices will vary depending what you get but over all you won’t be disappointed! You’ll be satisfied & full! Thank you to the employee on the clock today! I appreciate the great customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The employees had a terrible attitude, unfortunately the person if not mistaken David making the whole experience unpleasant. When I asked a question, the staff member seemed annoyed and dismissive. The service was slow, and they appeared more interested in chatting with each other than helping customers. There are plenty of other places with better service and a more welcoming atmosphere.
Atmosphere: 1
Food: 1
Service: 1
They only care if you come in to order. DO NOT order with them through DoorDash they will make your doordasher driver wait, they have a noticeable distaste for other delivery drivers other then their own.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever
Seen they stop delivery drivers and try to tell them how to do their job dont rver stop someone tgat wants to work never again dont do business with people like this
Stumbled on this place after a long day of soccer at Galway Downs. Absolutely delicious! The staff was super friendly, pizza crust was perfect, yummy garden veggie and cheese pizzas and nice and cool in the restaurant after a hot day at the fields. Only downside is that I wasn't sure we could sit in, the dining room was filled with boxes and not all the tables had chairs but we found a seat and the good food made up for that!
Atmosphere: 4
Food: 5
Service: 5
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