Make sure you put your mobile order in 5 minutes beforehand, because it's never going to be on time.
Sylvia Faggen
My new favorite location. I out in Temecula twice a week and I come here to get my coffee. They are so fast. And the drinks always taste so good.
Atmosphere: 5
Food: 5
Service: 5
John P
My first time there on a Saturday (6/28/25) around 10am. Not sure why they wanted to charge me $4.25 for a tall ice coffee when a tall hot coffee only costs $2.95 so I ordered the brewed hot coffee instead. The coffee tasted a little on the weak side to me. The location still uses the older coffee brew machine. The napkin dispensers at the self-serve creamer station were completely empty. Also, there was some sort of wet spill on the floor directly in front of the creamer station waiting to be cleaned up. One of the bathrooms also lacked any toilet paper. The male barista at the front counter, who wore a face mask, was courteous but not overly friendly. The location was definitely busy and a little noisy with people conversations and loud music playing in the background. The location has limited comfortable indoor seating, however, it does share plenty of outside patio seating with an adjacent restaurant. Overall, in my opinion, a subpar Starbucks experience compared to other Starbucks locations in the area.
Atmosphere: 2
Food: 3
Service: 4
L L
I was so surprised that even they were SO BUSY at the moment, but the person who took my order was still very patient to hear me out and double checked the ice amount that I asked… Very sweet and warm service I have ever had. Thank you, Venus…
Atmosphere: 5
Food: 4
Service: 5
Kristal Nanci
l ve been a loyal Starbucks customer for decades, visiting almost daily since the early 2000s. I’ve spent more money here than I probably should, regularly loading gift cards through the app and supporting the brand because I genuinely love the experience.
I completely understand that times have changed and Starbucks can’t operate as the “third place” it once aspired to be. I also understand needing to limit bathroom access to paying customers. But this recent experience left me disappointed.
I walked into this location planning to use the bathroom first, then order. As I headed toward the restroom, an employee stopped me with, “Can I help you?” I politely said no, assuming it was just a friendly greeting. As I walked away, she called after me asking if I had a mobile order. When I said no, she told me I couldn’t use the restroom unless I ordered first. I explained I was planning to order right after.
The interaction felt unnecessarily aggressive and accusatory, and it made me uncomfortable. After I came out of the restroom, it seemed like the employee was watching me and appeared tense until I got in line to place my order—at which point she seemed to relax and was much more friendly and helpful.
As someone who often places mobile orders and uses the restroom while waiting, this experience has me questioning whether I’ll feel welcome doing so in the future. I completely respect the need for policies, but there must be a better way to enforce them without making loyal customers feel alienated or scrutinized.
I’m sharing this because I truly love Starbucks and want it to remain a place where regulars feel at ease, not on edge.
Atmosphere: 3
Food: 3
Service: 3
Jake Perkio
Great staff, super fast counter ordering. Nice seating area outside. The notes on the cups were super sweet. :)
Candyce Lewis
A little expensive but I go as a treat. Macha green tea latte with breve is my favorite. I always get a vente Also I love the crispy grilled cheese sandwich yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Angelina Perez
Just went for coffee
Atmosphere: 4
Service: 4
Katie Rivera
This store does not know how to handle customers in the store and in the drive thru. I waited 20 minutes after ordering inside and then told that they were out of the sandwich they sold me. They didn’t even know what else they had to offer. Finally got 2 sandwiches that weren’t what I originally asked for 30 minutes after getting there. Make sure you have plenty of time to wait and are willing to get something different than what you ordered
Atmosphere: 1
Food: 3
Service: 1
Kazia Wittek
When your paying for your beverage, it should come properly crafted. Obviously every coffee company has a standard beverage recipe, especially this corporate company. The barista who was on bar at 4:15 am, not TORI who was the person at DTO and DTW, was unwilling to make the beverage I ordered in the customized way it was ordered. A venti chocolate cream cold foam cold brew with no ice, extra chocolate cream cold foam. There are pictures of my drink below that I sipped out of plus you know the foam separates after sitting. Tell me why this barista decided she doesn't want to do her job. I don't know but there are plenty of young women like you who actually want to go to work and do their job. Go be a hostess somewhere if you dislike making drinks or getting up so early 🙊 worst customer service ever in a Starbucks, and I have been a customer since 2005. Shame on you wearing that green apron representing a company you obviously aren't willing to work for. By the way, I didn't ask for more cold brew. That first sip feeling, when you have to work and go to school but your coffee tastes bad. Plus you are a parent and coffee is just one thing you get to have for yourself!!!!
Make sure you put your mobile order in 5 minutes beforehand, because it's never going to be on time.
My new favorite location. I out in Temecula twice a week and I come here to get my coffee. They are so fast. And the drinks always taste so good.
Atmosphere: 5
Food: 5
Service: 5
My first time there on a Saturday (6/28/25) around 10am. Not sure why they wanted to charge me $4.25 for a tall ice coffee when a tall hot coffee only costs $2.95 so I ordered the brewed hot coffee instead. The coffee tasted a little on the weak side to me. The location still uses the older coffee brew machine. The napkin dispensers at the self-serve creamer station were completely empty. Also, there was some sort of wet spill on the floor directly in front of the creamer station waiting to be cleaned up. One of the bathrooms also lacked any toilet paper. The male barista at the front counter, who wore a face mask, was courteous but not overly friendly. The location was definitely busy and a little noisy with people conversations and loud music playing in the background. The location has limited comfortable indoor seating, however, it does share plenty of outside patio seating with an adjacent restaurant. Overall, in my opinion, a subpar Starbucks experience compared to other Starbucks locations in the area.
Atmosphere: 2
Food: 3
Service: 4
I was so surprised that even they were SO BUSY at the moment, but the person who took my order was still very patient to hear me out and double checked the ice amount that I asked… Very sweet and warm service I have ever had. Thank you, Venus…
Atmosphere: 5
Food: 4
Service: 5
l ve been a loyal Starbucks customer for decades, visiting almost daily since the early 2000s. I’ve spent more money here than I probably should, regularly loading gift cards through the app and supporting the brand because I genuinely love the experience.
I completely understand that times have changed and Starbucks can’t operate as the “third place” it once aspired to be. I also understand needing to limit bathroom access to paying customers. But this recent experience left me disappointed.
I walked into this location planning to use the bathroom first, then order. As I headed toward the restroom, an employee stopped me with, “Can I help you?” I politely said no, assuming it was just a friendly greeting. As I walked away, she called after me asking if I had a mobile order. When I said no, she told me I couldn’t use the restroom unless I ordered first. I explained I was planning to order right after.
The interaction felt unnecessarily aggressive and accusatory, and it made me uncomfortable. After I came out of the restroom, it seemed like the employee was watching me and appeared tense until I got in line to place my order—at which point she seemed to relax and was much more friendly and helpful.
As someone who often places mobile orders and uses the restroom while waiting, this experience has me questioning whether I’ll feel welcome doing so in the future. I completely respect the need for policies, but there must be a better way to enforce them without making loyal customers feel alienated or scrutinized.
I’m sharing this because I truly love Starbucks and want it to remain a place where regulars feel at ease, not on edge.
Atmosphere: 3
Food: 3
Service: 3
Great staff, super fast counter ordering. Nice seating area outside. The notes on the cups were super sweet. :)
A little expensive but I go as a treat. Macha green tea latte with breve is my favorite. I always get a vente
Also I love the crispy grilled cheese sandwich yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Just went for coffee
Atmosphere: 4
Service: 4
This store does not know how to handle customers in the store and in the drive thru. I waited 20 minutes after ordering inside and then told that they were out of the sandwich they sold me. They didn’t even know what else they had to offer. Finally got 2 sandwiches that weren’t what I originally asked for 30 minutes after getting there. Make sure you have plenty of time to wait and are willing to get something different than what you ordered
Atmosphere: 1
Food: 3
Service: 1
When your paying for your beverage, it should come properly crafted. Obviously every coffee company has a standard beverage recipe, especially this corporate company. The barista who was on bar at 4:15 am, not TORI who was the person at DTO and DTW, was unwilling to make the beverage I ordered in the customized way it was ordered. A venti chocolate cream cold foam cold brew with no ice, extra chocolate cream cold foam. There are pictures of my drink below that I sipped out of plus you know the foam separates after sitting. Tell me why this barista decided she doesn't want to do her job. I don't know but there are plenty of young women like you who actually want to go to work and do their job. Go be a hostess somewhere if you dislike making drinks or getting up so early 🙊 worst customer service ever in a Starbucks, and I have been a customer since 2005. Shame on you wearing that green apron representing a company you obviously aren't willing to work for. By the way, I didn't ask for more cold brew.
That first sip feeling, when you have to work and go to school but your coffee tastes bad. Plus you are a parent and coffee is just one thing you get to have for yourself!!!!
Restaurantji Recommends
Terrible chai latte, all milk.
Atmosphere: 4
Food: 1
Service: 5
The serving staff was didn't care leave you waiting for them to get to you while you are the only customer standing.
Atmosphere: 4
Food: 4
Service: 3
This starbucks just got remodeled, but I think it was better before. It's always nice and cool inside because Temecula is super hot in the summer.
Atmosphere: 4
Food: 4
Service: 4
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop, Orange Cream Cake Pop
Great cold brew
Atmosphere: 5
Food: 5
Service: 5
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