Starbucks
31867 Rancho California Rd, Temecula
(951) 587-6326
Recent Reviews
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Is water free here? Because when I was there yesterday I wanted some water and one of your employees said I have to get in line and buy something in order to get water? Is that a new thing because of that is then that just messed up. You basically paying for two drinks when water was supposed to be free when you ask for it. Now it's understandable if the company decided to be a jerk and all of a sudden do that but that's just messed up
Atmosphere: 4
Food: 3
Service: 3
THE BARISTA PUT IN EXTRA MILK BUT I ASKED FOR NO MILK AND I SHAT MY
Atmosphere: 3
Food: 2
Service: 1
I'm happy to share my experience with the Rancho California/Meadows Starbucks. This has been my wife's and my main Starbucks in Temecula, and we love coming here. The staff is always positive, accommodating, and exactly who you want to see when picking up coffee first thing in the morning.
Being in a busy residential area, it does get crowded, but ordering through the app helps a lot. My only small reservation is that the prices here are slightly higher than the Starbucks about a mile away. That said, my seasonal cold brew with extra cream is always consistent and made correctly.
Overall, I'm happy to support our local Starbucks and appreciate the service they provide!
Atmosphere: 5
Food: 5
Service: 5
They knew how to make a drink that was on the menu 7 years ago
Food: 5
Service: 5
Phenomenal Customer service! Marilyn the store Supervisor was simply AMAZING! After sharing my bad experience while traveling earlier in the day at another location out of State... she rectified the situation with care, compassion and pure excellence. SHE DESERVES A RAISE!!!
Atmosphere: 5
Food: 5
Service: 5
I came to try the new dairy free cold foam and it was not dairy free! I quickly rushed home to the bathroom and had stomach issues. Someone made it wrong, because they used regular foam on top and I think they did not read the “nd” on the sticker. I did not take any lactose pills prior to drinking it nor consume any dairy the entire day. Disappointing!
Atmosphere: 3
Food: 1
Service: 1
We were visiting Temecula for a wedding, had flown in from Georgia. I was craving Starbucks so we went to the nearest one and I ordered my usual fave, iced chai tea latte… and in general I prefer Starbucks for this drink because they usually do a very good job (some places charge me $6 and it tastes like they gave me a cup of milk…) however this location had the best chai tea latte by far! They had the spices in it to perfection!!! I even made my bf try it so he could understand what I was saying. So, 5 stars for this location on their iced chai tee latte!! Also, our cashier was so kind and friendly and chatted with us. (Sorry I don’t recall his name, but we were there this past Saturday afternoon 6/22) The atmosphere was awesome and the place was super clean! Highly recommend!
Parking: This is located in like a little strip mall, so lots of other shops and plenty of parking!
Atmosphere: 5
Food: 5
Service: 5
Overwhelmed father and a screaming toddler walk into a Starbucks... the staff helped so much, and I got my little man to calm down and chill. Staff and patrons were all friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Extremely Disappointing Customer Service ExperienceI visited this Starbucks location around 5:40 PM on April 16th and was met with incredibly rude, unfriendly, and unprofessional service from an employee named Natalia. This was by far the worst experience I have ever had at any Starbucks.Natalia's attitude was unacceptable, and it's disappointing to encounter such behavior from a Starbucks employee. Her lack of professionalism tarnished the overall experience and left a negative impression on me as a customer.I frequent other Starbucks locations daily, such as the ones on Temecula / La Paz and Temecula / Pechanga, where the service is consistently excellent. It's evident that Natalia's behavior is not reflective of the typical Starbucks employee and is an anomaly compared to the exceptional service provided at other locations.I plan to speak with Tanner, the manager, when he is scheduled to work on Monday to address this issue. I hope management takes this feedback seriously and takes appropriate action to correct Natalia's behavior to ensure that other customers do not have to endure such poor service in the future.If I decide to visit this location again, I will definitely avoid engaging with Natalia. I urge other customers to be cautious when interacting with her and hope that management addresses this issue promptly to maintain the high standards of customer service that Starbucks is known for.
Atmosphere: 5
Food: 3
Service: 1
Very rude customer service from the lady that serves the drinks with shirt hair and an accent. She said she couldn’t give me a straw unless I asked but I ordered 2 Frappuccinos. They also never called my name so by the time I saw my drinks the whipped cream was melted. Won’t be coming here again.
Service: 1
Restaurantji Recommends
Great staff. Great drinks and pastries. Lots of remote workers.
Atmosphere: 4
Food: 5
Service: 5
The people here are so welcoming! My drink came out very fast and the food was delightful.
Atmosphere: 5
Food: 4
Service: 5
Quick and easy! Done just
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Service was a bit below par for a Starbucks
Atmosphere: 2
Food: 3
Service: 3
Fast efficient and friendly
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