Subway

Fod is good but they reduced there staff to skeleton brew usuly just 2 employs so its a long wait time so they try to ask you to call in order but when you get there you wait again if they have people in line by then your order is cold . I go elsewhere now im done with sub-way

Atmosphere: 2

Food: 4

Service: 1

SERVICE IS HORRID. Don't bother with this Subway.

Service: 1

Around 4:40pm, on March 30th 2025, I visited the Rancho California location in Temecula Ca.
The lady that had helped me clearly gave off the idea that she doesn’t care and doesn’t want to be there.
She kept asking me what I wanted even though I repeated it about 4 times over.
I was ordering a foot long sandwich and when I brought to her attention that she only put the protein/meat in half the sandwich, she laughs at me and goes to add more as if she’s doing me a favor.
Like lady I’m paying $15 for my meal, there’s nothing funny about me wanting my order to come out correctly.
She just wasn’t paying attention to the quality of her work nor the customer (me). When she asked me how much sauce I wanted “one or two lines?” I said one yet she proceeds to do two…
If she’s not going to do her job correctly, I’m sorry but she shouldn’t be there. Maybe it’s too nuclear of an option but keep in mind I’m typing all this when I’m still hungry. I wanted to write this before eating my sandwich just so I don’t forget on accident.

Atmosphere: 2

Food: 4

Service: 2

Walk in 20 mins before closing. Worker said just so you know I’m only taking card no cash. I said I will make that work. He then said he was getting ready to close and should have locked door. I walked out as well as the customer that came in after me. What kind of worker is that just terrible don’t go to this subway

Service: 1

Attitude and awful service anytime past 7 PM ... they wanna close and not work ...

Service: 1

Big shoutout to the girl yanil

Don’t waste your time at this location. They don’t participate in Subways lunch promotion. I will go to location that wants yo give their customers a good deal.

Subway has forgotten about their in store customers, especially Loran at this location. After ordering and paying for 7 sandwiches we realized we forgot to order our chips and a drink. Loran made me stand at the register for 7 minutes while she filled an online to go order. Since when is the customer in the store invisible? When Loran finished the order, she looked at me and said that Melanie would assist me. By the way…the to go order sat in the shelf another 10 minutes so was certainly not urgent.
When Melanie got around to ringing me up she also informed me they no longer offer tap water…that the only thing to drink was a fountain drink, bottled beverage or a $3 bottle of water. What a rip off!!! Subway…get your priorities straight! Prioritize the customer standing in the store and for the love…please have regular tap water available for your customers upon request like every other restaurant does.

Atmosphere: 2

Food: 3

Service: 1

I stopped in to get a sandwich with the restaurant completely empty except 1 employee. I looked at the menu and was told by the employee that I would have to wait while he completed an online order. I asked how long and he said 10 minutes.

I left without a sandwich.

Service: 1

We got 6 highly customized subs for our family and Naiya provided excellent service with a smile! These days, it’s so rare we wanted to give her a shout-out!

Atmosphere: 5

Food: 5

Service: 5

Alex and Bella, what a team! These two tackled a big (last minute) order with easy, professionalism, and an amazing attitude. PROMOTE or PAY RAISE. Thank you ladies!FYI: Best Cookies made by Bella.

Atmosphere: 5

Food: 5

Service: 5

Got three of our four sandwiches wrong. And they had us return the ones they made a mistake on. Horrible service. Don’t order

Atmosphere: 1

Food: 1

Service: 1

Customer service from the man who started 2 days ago was good. Manager did not want to help him or us. She was rude and then passed us off on another lady who was OK.We left feeling very uncomfortable.

Atmosphere: 3

Food: 3

Service: 1

Top notch service, fresh food, fast service and the store is clean. My family and I only eat here!

Atmosphere: 5

Food: 5

Service: 5

One word to describe this location would be FIRE, bomb service in and out and the store is so clean!! You can’t beat that!!

Atmosphere: 5

Food: 5

Service: 5