Everything was great, except trying to actually get to the place because they're drive thru line was out into the street.
Atmosphere: 1
Food: 5
Service: 5
Juan carlos Godinez
Is good great the attendance the best burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries
Diana Tang
get fries well done! fries are better when there’s no line :) but really can’t miss with in n out
Nicole Soria
Good burgers
David Franco
Fries were perfect, and burger was great. It was my first time here, & I love in-n-out, but some locations are hit-or-miss when it comes to the fries. Burgers are always great across all locations. Only downside at this one is the parking lot is tiny, with only four spots, while three of them appeared to be taken by employees. This is mostly a drive-thru type of Location, but there are outdoor seats and tables under a larger roof. (Not the small umbrella kind that some have) There are two unisex restrooms that are clean and kept safe with entry code.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheese Burger, Strawberry Milkshake
Faith777
Been disappointed lately with my meals here..Tonight I order a number 2 asked for my food to be boxed when I got home my burger was very cold my fries where cold & hard like they've been sitting for awhile the line wasn't long at all I was the 3rd car my food should of been freshly made & hot. Coming home from work I pit stop in Covnia or Baldwin Park locations off the 10fwy their food is always hot & fresh to taste.Since I live in EL Monte I come here.
Adrienne Lee
I keep going hoping for something good. I went last night and got my food cold and packaged wrong. Out to the street and they are playing with the AC vents like it's not busy. She found my food after calling the order after me and handed it to me with a smug face knowing I was already mad. No apologies, nothing. 8 to 10 people in the stand and the cars are lined up a block away?... Sad.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cheeseburger with Fries
Deborah Straight
I have not been able to experience in n out in over 4 years after moving away to Florida. This was a great experience as always, and truly reminded me how much I miss the burgers here. I was slightly disappointed in there not being much animal style to my burger as ordered, and the fries were limpy. But still the same taste and quality. So kudos for keeping the company motto. This visit to cali was fulfilled after this meal and word shared.
They continually rush the entire process and make way too many mistakes with food orders, cooking temperatures, and they have very unfriendly staff. I didn’t believe In N Out could ever deliver bad food and a bad experience until ordering from this specific location. I will never return to this one and urge everyone else to stay away.
GRILLED CHEESE WITH A WHOLE GRILLED ONION AND CHOPPED CHILLIES, WELL DONE FRIES AND A NEOPOLAN SHAKE!!!! Freakin party right there I'll tell you that💣👌🔥🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Clark Wayne
Food is good. Woman taking the orders had a slight attitude. I just raised my patience a little bit since it was 107F outside and I'm sure she wasn't liking it.
Atmosphere: 4
Food: 5
Service: 3
Dean Eiden
Great value
Atmosphere: 5
Food: 5
Service: 5
Spenser Costanzo
It’s in n out, best burger in town. The staff is always solid as well 🫡.
Atmosphere: 5
Food: 5
Service: 5
George Gutierrez
I usually love this location and come here 2–3 times per week. Unfortunately, I’ve repeatedly had bad experiences with an employee named Chris. Whether he’s at the window or taking orders on the driveway, he is consistently aggressive, pushy, and unnecessarily rude.
What makes this worse is that he treats other customers politely, which makes it clear his behavior toward me is targeted and personal. This is not just poor service, it’s hostility.
I hate to leave a bad review because I truly enjoy this location, but Chris’s conduct is unprofessional, antagonistic, and completely out of place in customer service. He does not reflect the In-N-Out standard. I am now seriously considering taking my business elsewhere, as I do not want things to escalate or result in some type of altercation.
Good food, long lines, but managed efficiently.
Atmosphere: 4
Food: 5
Service: 5
Everything was great, except trying to actually get to the place because they're drive thru line was out into the street.
Atmosphere: 1
Food: 5
Service: 5
Is good great the attendance the best burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries
get fries well done! fries are better when there’s no line :) but really can’t miss with in n out
Good burgers
Fries were perfect, and burger was great. It was my first time here, & I love in-n-out, but some locations are hit-or-miss when it comes to the fries. Burgers are always great across all locations. Only downside at this one is the parking lot is tiny, with only four spots, while three of them appeared to be taken by employees. This is mostly a drive-thru type of Location, but there are outdoor seats and tables under a larger roof. (Not the small umbrella kind that some have) There are two unisex restrooms that are clean and kept safe with entry code.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheese Burger, Strawberry Milkshake
Been disappointed lately with my meals here..Tonight I order a number 2 asked for my food to be boxed when I got home my burger was very cold my fries where cold & hard like they've been sitting for awhile the line wasn't long at all I was the 3rd car my food should of been freshly made & hot. Coming home from work I pit stop in Covnia or Baldwin Park locations off the 10fwy their food is always hot & fresh to taste.Since I live in EL Monte I come here.
I keep going hoping for something good. I went last night and got my food cold and packaged wrong. Out to the street and they are playing with the AC vents like it's not busy. She found my food after calling the order after me and handed it to me with a smug face knowing I was already mad. No apologies, nothing. 8 to 10 people in the stand and the cars are lined up a block away?... Sad.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cheeseburger with Fries
I have not been able to experience in n out in over 4 years after moving away to Florida.
This was a great experience as always, and truly reminded me how much I miss the burgers here. I was slightly disappointed in there not being much animal style to my burger as ordered, and the fries were limpy. But still the same taste and quality. So kudos for keeping the company motto.
This visit to cali was fulfilled after this meal and word shared.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Strawberry Milkshake, Cheeseburger with Animal Style Fries, Double Double Cheeseburger Combo
They continually rush the entire process and make way too many mistakes with food orders, cooking temperatures, and they have very unfriendly staff.
I didn’t believe In N Out could ever deliver bad food and a bad experience until ordering from this specific location. I will never return to this one and urge everyone else to stay away.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
GRILLED CHEESE WITH A WHOLE GRILLED ONION AND CHOPPED CHILLIES, WELL DONE FRIES AND A NEOPOLAN SHAKE!!!! Freakin party right there I'll tell you that💣👌🔥🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Food is good. Woman taking the orders had a slight attitude. I just raised my patience a little bit since it was 107F outside and I'm sure she wasn't liking it.
Atmosphere: 4
Food: 5
Service: 3
Great value
Atmosphere: 5
Food: 5
Service: 5
It’s in n out, best burger in town. The staff is always solid as well 🫡.
Atmosphere: 5
Food: 5
Service: 5
I usually love this location and come here 2–3 times per week. Unfortunately, I’ve repeatedly had bad experiences with an employee named Chris. Whether he’s at the window or taking orders on the driveway, he is consistently aggressive, pushy, and unnecessarily rude.
What makes this worse is that he treats other customers politely, which makes it clear his behavior toward me is targeted and personal. This is not just poor service, it’s hostility.
I hate to leave a bad review because I truly enjoy this location, but Chris’s conduct is unprofessional, antagonistic, and completely out of place in customer service. He does not reflect the In-N-Out standard. I am now seriously considering taking my business elsewhere, as I do not want things to escalate or result in some type of altercation.
Atmosphere: 5
Food: 5
Service: 3
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