Baekjeong Temple City

Great food and great customer service. high quality meats. Fyi: Beef and pork options only . They cook your meat while you eat.

Atmosphere: 5

Food: 5

Service: 5

We had such a great experience thanks to
Tommy! He was friendly, attentive, and made sure our table had everything we needed without us ever having to ask twice. He explained the menu, gave great recommendations, and checked in just the right amount. The food was amazing, but Tommy’s service really made the night even better. Definitely coming back—and hoping he’s our waiter again!

Atmosphere: 5

Food: 5

Service: 5

Food was great. (Meat quality was great and their mocktails were very delicious, especially their mango pineapple sparkler). Service was even better. For sure coming back.

Atmosphere: 5

Food: 5

Service: 5

Food is always a delight but what made my experience uncomfortable was the service. Our server maggie did not say anything or even introduce herself. She just began cooking the meats and it was awkward since no words were exchanged. She was busy between 4 tables so I understand that its hard to juggle the service enough as is. If only the many other servers could have assisted her and provided some personal attention towards these tables!
Another server took over and maggie was off her shift, I assume? Our new server was a lot kinder and attentive, giving just the minimum to not make it awkward but better than nothing.

Overall i think the food is great but service could be retrained on how to treat guests.

Atmosphere: 3

Food: 5

Service: 2

I left this restaurant with mixed feelings. Before the pandemic, this place was always busy with huge crowds and long waits, but now there were only about 3-4 occupied tables during lunch.

It was definitely more relaxing to eat with fewer people, and the food tasted fine. However, I didn't find the staff to be very friendly or attentive. I just wish the experience had been better.

Atmosphere: 4

Food: 4

Service: 4

VINCENT!!! get that man as your server chill dude one hell of a vibe made a the whole vibe of a birthday celebration worth it having it here!!!

Atmosphere: 5

Food: 5

Service: 5

We came here as a group of four and ordered Hodong’s Favorite Combo, beef tongue, and a beer. The quality of the meat was definitely good, and the overall environment was nice.

However, the service today was very disappointing. When we asked for garlic and jalapeño, the server told us they were still being cut in the back and would be brought out later. But after sitting and eating for over an hour, they still never arrived. I really don’t understand how cutting garlic and jalapeño can take that long.

We also asked several times for eggs to be added, but they never came at all. Not sure if eggs are so expensive that they can’t be served, but it left a very bad impression.

On top of that, the girl serving us seemed to be new. She was slow and uncoordinated, and unfortunately, some of our meat ended up overcooked or even burnt. For such a big and popular restaurant, the service level should be much better.

Overall, the food was tasty, but the service quality really needs serious improvement. With the bill coming out to $147 before tax and tip, we expected a much smoother and more attentive experience.

Atmosphere: 5

Food: 5

Service: 3

We recently visited here during a busy hour on the weekend. There was a forty minute wait time, which was absolutely understandable. We walked around nearby while waiting. When we got the notification that the table was ready, we immediately made our way back. Within five minutes, we got another message that we had been removed from the waitlist.
This was a little frustrating, given the long wait time but short grace period. Thankfully, we did get seated after a short wait after speaking with the staff.
The food itself is pretty good, and the staff actually helps you cook it as well, so this made up for the experience with the waitlist. I understand it is busy / stressful and everybody is trying their best. Having been in the service industry, I also understand that sometimes visitors can be rude to staff member, so I try to be polite with people who work in service. I hope that in the future the front desk can be a little more welcoming, because I did not feel comfortable about the situation in the front and was contemplating leaving. A little courtesy and communication would have helped to make the experience easier.

Atmosphere: 4

Food: 5

Service: 4

Ordered the beef combo, kimchi pancake, seafood pancake, and japchae. The food is good but the service was terrible!!! We had to ask the waiter for every little thing- sesame oil, napkin, rice, water, refills for everything, to cook the next meat etc. absolutely exhausting. They cared more about cleaning up for the night than serving our table.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Thinly Sliced Brisket

I haven't been here for years and gave it another try. David, the host, was amazing. He had great customer service which always enhanced the dining experience. He always walked by and asked us if we needed any help or recommendations. I guess I am coming back next time with more family and friends.

Atmosphere: 5

Food: 5

Service: 5

I love this place, very good quality of beef and pork. We got boneless short rib and beef bally. Our server, Eugene, he is really friendly, he remembered us from second time we visited, and he cooked really well on the beef. He cooked the perfect beef! Best K BBQ in town.

Atmosphere: 5

Food: 5

Service: 5

If you looking for family gatherings and enjoy eating BBQ, Baekgeong is one of the best restaurants in Temple City.

Atmosphere: 5

Food: 5

Service: 5

I came to Baekjeong with friends to celebrate a birthday, and this visit stood out compared to other locations I have been to. David, the manager on duty, and our server, Eugene, went above and beyond to take care of us.

We ordered several rounds of banchan (Korean side dishes), and the staff was very accommodating and generous in providing them. The food quality was, as always, superb, but what really made this experience different was the outstanding service.

At other locations, I have noticed the service can sometimes be inconsistent, but at this Baekjeong, David, Eugene, and the entire team made sure we felt welcomed and well taken care of. Thank you for making our celebration such a great experience!

Atmosphere: 5

Food: 5

Service: 5

I have an excellent experience in this restaurant. The food and service are good. Especially for our waiter Tommy. He is an exceptional waiter. He's always smiling and incredibly attentive, whether he's accurately taking orders or proactively refilling drinks. His calm and professional demeanor ensures every customer has a great dining experience.

Atmosphere: 5

Food: 5

Service: 5

I don’t leave reviews but had such a good experience the will be my first review. My friend was craving kbbq so we decided to come here on a Saturday. Came with 4 adults and 4 kids. Came at the right time and got seated real quick. Linda the manager greeted us and brought us to our table we ordered 1 large and 1 small beef combo. Food was more than enough to feed the 8 of us. Meat was flavorful and drinks were good. Linda was very attentive and checked on us making sure we had everything we needed. Great place to go eat with friends and family.