Workers Rude. Hashbrown overcooked from last year.
Atmosphere: 3
Food: 1
Service: 2
Olivia Z
Very bad service! and this McDonald's racist to Asian. On such a hot day, his home doesn't even turn on the air conditioning. It's stuffy and hot inside, and the service attitude is also very poor. There's always no one at the front desk, and a group of people are milling around in the back kitchen. Every other McDonald's store has They give me a lot of ketchup every time, but they only give me one pack. It’s so annoying. Will I go bankrupt if I give me a few more packs of ketchup? I went to the front desk and asked them for ketchup. There was no one at the front desk. I waited for a long time before someone answered me. The attitude was very bad! I wonder if it is racial discrimination!
Atmosphere: 1
Food: 2
Service: 1
W
The young man wearing a blue cap at the drive-thru window, who is sloppy and absent minded, while handing out food.
Ryan Perez
Waited 15 minutes at the delivery window to be acknowledged. Not a single delivery order brought to the window with two others waiting. I asked and saw the bag with the ticket number was folded up and zero items were added (it was a large order). I was informed that they did not make it due to one of the requested items not being available. Why did it take 15 minutes to be made aware of this issue? Had to cancel delivery customer not happy worst service at a McDonald’s may as well just have robots work the kitchen as it would probably be better communication to people waiting in lobby.
Antonio Gomez
They didn't even want to give me a water
Atmosphere: 1
Food: 2
Service: 1
David Chang
Perfect and delicious fast food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Quarter Pounder
H W
It's McDonald's... LolThe? machine is mostly functional when I visit ?Not really digging the new remodel. I guess they're cutting back on cashiers and want people to use kiosk more?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Fries
Joseph Miller
They rarely screw up at this McD's, which is nice. Foods always consistently good. I have encountered more rude employees than usual here though. The parking lot situation is a nightmare, with entitled you-know-what drivers parking in the designated curbside spots. Not to pick up or get food, but to eat inside. The line here always takes longer than you'd expect. I rated higher than my tome belies because my last 2 visits were 4/5 stars.Parking: San Gabriel/Arcadia drivers, which means WATCH OUT. The curbside spots are always taken up by cars misuseing them. If you enter on the side street and park in the rear you'll be better off.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwich, French Fries, Fries, Quarter Pounder, Happy Meal
vicki cortez
At first they gave us the wrong order..then had us wait at the end which was fine but when our food was ready they ask us to back up and get it...i told them no that they needed to bring it to me..no apology just attitude....
Food: 3
Service: 1
M
Paid for extra patty for my adult happy meal and no extra patty. I mean, I had to wait for a basic Big Mac meal in a fancy box..
The worst location, filthy, rude, inaccurate and over priced. Stop lying about the ice cream machine, you're just too lazy too serve it. Can't prepare the simplest of orders. Caught store manager Gerardo boasting how stupid the guests were and that they'll come no matter what because they have no other options. Overpriced, poor service and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Diane R.
I've never been to this McDonald's, but I should've looked at the reviews before I went there. but I was on my way to work, and I'm going to have a very long night so I stopped because it was on the way I ordered a McRib combo. The sandwich was decent and prepare the way I asked the french fries looked and tasted like they had been re-cooked horrible and I asked for an iced coffee macchiato she brings me a hot one. I said I asked for an iced coffee she tries to be slick go to the back throws ice in the drink it's still hot. I refused it. She took it back and added more ice. now the coffee is watered down and not even cold and it tasted like shit presentation. Not what I expected. Iced coffee pictured in the window should've been topped with whip cream and caramel drizzle was not. That's what I get for not stopping at Starbucks. I definitely won't be going back to that McDonald's.
Kayla P.
this mcdonalds makes me happy and sad at the same time I come for the ice cream (it's bomb) but half the time the ice cream machine is broken. the food is great but it's definitely be better if the ice cream machine worked!!
Gabriel Zavala
I have tried this location various times and the service is horrible. They take more than 10 minutes for simple fast food. It is law to have to ask for packaged condiments and cutlery, but they don't give e you the chance to even ask for them. They place your order on the counter and very quickly walk away. Then while they are in the kitchen they prefer to walk around and talk to each other and ignore the customers waiting at the counter waiting to ask for condiments. This location is horrible.
Workers Rude. Hashbrown overcooked from last year.
Atmosphere: 3
Food: 1
Service: 2
Very bad service! and this McDonald's racist to Asian. On such a hot day, his home doesn't even turn on the air conditioning. It's stuffy and hot inside, and the service attitude is also very poor. There's always no one at the front desk, and a group of people are milling around in the back kitchen. Every other McDonald's store has They give me a lot of ketchup every time, but they only give me one pack. It’s so annoying. Will I go bankrupt if I give me a few more packs of ketchup? I went to the front desk and asked them for ketchup. There was no one at the front desk. I waited for a long time before someone answered me. The attitude was very bad! I wonder if it is racial discrimination!
Atmosphere: 1
Food: 2
Service: 1
The young man wearing a blue cap at the drive-thru window, who is sloppy and absent minded, while handing out food.
Waited 15 minutes at the delivery window to be acknowledged. Not a single delivery order brought to the window with two others waiting. I asked and saw the bag with the ticket number was folded up and zero items were added (it was a large order). I was informed that they did not make it due to one of the requested items not being available. Why did it take 15 minutes to be made aware of this issue? Had to cancel delivery customer not happy worst service at a McDonald’s may as well just have robots work the kitchen as it would probably be better communication to people waiting in lobby.
They didn't even want to give me a water
Atmosphere: 1
Food: 2
Service: 1
Perfect and delicious fast food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Quarter Pounder
It's McDonald's... LolThe? machine is mostly functional when I visit ?Not really digging the new remodel. I guess they're cutting back on cashiers and want people to use kiosk more?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Fries
They rarely screw up at this McD's, which is nice. Foods always consistently good. I have encountered more rude employees than usual here though. The parking lot situation is a nightmare, with entitled you-know-what drivers parking in the designated curbside spots. Not to pick up or get food, but to eat inside. The line here always takes longer than you'd expect. I rated higher than my tome belies because my last 2 visits were 4/5 stars.Parking: San Gabriel/Arcadia drivers, which means WATCH OUT. The curbside spots are always taken up by cars misuseing them. If you enter on the side street and park in the rear you'll be better off.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwich, French Fries, Fries, Quarter Pounder, Happy Meal
At first they gave us the wrong order..then had us wait at the end which was fine but when our food was ready they ask us to back up and get it...i told them no that they needed to bring it to me..no apology just attitude....
Food: 3
Service: 1
Paid for extra patty for my adult happy meal and no extra patty. I mean, I had to wait for a basic Big Mac meal in a fancy box..
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
The worst location, filthy, rude, inaccurate and over priced. Stop lying about the ice cream machine, you're just too lazy too serve it. Can't prepare the simplest of orders. Caught store manager Gerardo boasting how stupid the guests were and that they'll come no matter what because they have no other options. Overpriced, poor service and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
I've never been to this McDonald's, but I should've looked at the reviews before I went there. but I was on my way to work, and I'm going to have a very long night so I stopped because it was on the way I ordered a McRib combo. The sandwich was decent and prepare the way I asked the french fries looked and tasted like they had been re-cooked horrible and I asked for an iced coffee macchiato she brings me a hot one. I said I asked for an iced coffee she tries to be slick go to the back throws ice in the drink it's still hot. I refused it. She took it back and added more ice. now the coffee is watered down and not even cold and it tasted like shit presentation. Not what I expected. Iced coffee pictured in the window should've been topped with whip cream and caramel drizzle was not. That's what I get for not stopping at Starbucks. I definitely won't be going back to that McDonald's.
this mcdonalds makes me happy and sad at the same time I come for the ice cream (it's bomb) but half the time the ice cream machine is broken. the food is great but it's definitely be better if the ice cream machine worked!!
I have tried this location various times and the service is horrible. They take more than 10 minutes for simple fast food. It is law to have to ask for packaged condiments and cutlery, but they don't give e you the chance to even ask for them. They place your order on the counter and very quickly walk away. Then while they are in the kitchen they prefer to walk around and talk to each other and ignore the customers waiting at the counter waiting to ask for condiments. This location is horrible.
Atmosphere: 3
Food: 2
Service: 1
Really good service. Cashier was excellent.Great
Atmosphere: 1
Food: 5
Service: 5