Overall just good comfort pastries that is well done. Good coffee too. I love their pork buns and bolos. Yum!
Atmosphere: 4
Food: 4
Service: 4
s s
Wish I could give no stars. I got sick after eating the Strawberry Milk Lava cookie they sold me. Called and spoke with the store manager. He took all the info, and said he would call me back in 15 minutes. He didn't. I called them again the next day; was told by a female staff that they would call me by the end of day. They didn't. It's been weeks and they never called me. Will not buy anything from them again since they don't stand behind their products, they don't stand behind their promised services, and you eat at your own risk.
Food: 1
Service: 1
Hannah Seilhan
Sunmerry is a popular Asian bakery chain in California and New Jersey with an extensive selection of cakes, donuts, pastries, breads, croissants, and even some savory items like pork bolo buns and ham and egg brioche. They also make cakes to order for events and do fundraisers too.
On my latest visit I grabbed a variety of sweet pastries to sample - mango mochinut, strawberry mochinut, strawberry cloud donut, coconut cream roll, and some cheese tarts that I mistook for egg tarts lol. Luckily I enjoyed the mistake - the cheese tarts were quite nice! Light but creamy and not too sweet - would get again.
The strawberry cloud donut was decent too - the smooth cream was very sweet but balanced by the not-so-sweet pastry - and was a nice fluffy texture. The mochinuts had nice flavors too - very strong fruit profiles - but the texture was too chewy. I wouldn’t get these again given there are so many mochinut shops in the SGV.
The coconut cream roll was my least fave. The dough was kinda thick and dry and the cream just tasted like I was biting into a stick of butter with sugar mixed in - there wasn’t much coconut flavor at all. And it was covered in the thinnest shaved coconut “dust” I’ve ever seen - it was very loose and messy and just covered every surface BUT the donut. Definitely wouldn’t get this again.
When you enter, you grab some tongs and a tray and just browse around and grab what you want. Take it up to the counter and they’ll bag it up for you. They have coffee menu too - and were giving samples of cinnamon cheesecake (Japanese style) at the register which was fantastic!
Service was friendly and welcoming. Prices were surprisingly great. They’re located in a large shopping center with narrow parking spots which could be challenging when it gets busy.
I wouldn’t mind coming back to try more of their Japanese cheesecake options!
Atmosphere: 4
Food: 3
Service: 5
Angelica Sanchez
Tried their cheesecake and it was delicious. I highly recommend it 👌
Carmen R
I had one of the worst and most unsafe experiences with this bakery. I ordered a cake through Uber Eats, and there was a sharp piece of plastic INSIDE the cake, hidden in the filling. It cut the inside of my mouth. I have photos and video showing the plastic.
I contacted the bakery the next day to let them know, and they completely brushed it off. No apology, no responsibility, nothing. They acted like it was “not their problem.” This is not a minor issue. This is a health and safety hazard. Imagine if a child had eaten this.
I’ve already filed a report with Los Angeles County Public Health because clearly this business does not care about customer safety or quality control.
The fact that they refuse to take responsibility and are trying to avoid the situation is honestly unbelievable. If this is how they handle something this serious, I can’t even imagine what goes on behind the scenes.
Absolutely do NOT trust this bakery.
Atmosphere: 1
Food: 1
Service: 1
Hello Katty TV
My husband placed an order for pickup today, specifically ordering a Salted Cream Caramel Latte for me.
Unfortunately, when he brought the drink home, we realized the staff had incorrectly given him a Salted Cream Cold Brew instead.
I am incredibly disappointed by this mistake because, living about 20 minutes away from the store, it is too late and simply not feasible for us to drive back now for a replacement.
Atmosphere: 1
Food: 1
Service: 1
Kay
The owner doesn't turn on the air con, so the bread will become bad faster. The shop is also so hot inside that I think it is even cooler outside, even though it is summer right now. The bread is not very good either. They don't close at the time they say they are, they close an hour early because they will put everything away an hr before, so you cannot buy anything.
Not too sweet but how come when we were at the shop around 4pm most of the bakery are almost gone. Cos they are closing late at night. Not so many items to choose and buy
Ciel Shi
They often have drink promotions—this time it was buy one, get one free! Their cakes are beautifully decorated, and the bread is really tasty. They frequently introduce new types of bread too. Now they’ve even added a bagel section and a Melomelo corner. My favorite is definitely their Oreo boba milk tea!
Jimmy M
This is one of the best bakeries in all of southern California! I will buy all my cakes and pastries from this place and I jave yet to get anything that just tasted okay.everything has been amazing! Hands down this bakery makes great tasting not overly sweet pastries.. I do wish they made individual size pieces of the mango mouse but I guess I will just have to suffer
def abc
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Susan xu
A girl working at the cashier was chatting and wrapping bread with her hair loose. When I greeted her and asked her to pay, she looked unhappy, as if I interrupted her conversation with her colleagues! The point is that she charged me more for the bread I bought. The bread was already expensive, but she still charged me more! My God! What kind of cashier is this! ! Her business ability is so poor, her attitude is so bad, it simply destroys the image of sunmerry!!!
Overall just good comfort pastries that is well done. Good coffee too. I love their pork buns and bolos. Yum!
Atmosphere: 4
Food: 4
Service: 4
Wish I could give no stars. I got sick after eating the Strawberry Milk Lava cookie they sold me. Called and spoke with the store manager. He took all the info, and said he would call me back in 15 minutes. He didn't. I called them again the next day; was told by a female staff that they would call me by the end of day. They didn't. It's been weeks and they never called me. Will not buy anything from them again since they don't stand behind their products, they don't stand behind their promised services, and you eat at your own risk.
Food: 1
Service: 1
Sunmerry is a popular Asian bakery chain in California and New Jersey with an extensive selection of cakes, donuts, pastries, breads, croissants, and even some savory items like pork bolo buns and ham and egg brioche. They also make cakes to order for events and do fundraisers too.
On my latest visit I grabbed a variety of sweet pastries to sample - mango mochinut, strawberry mochinut, strawberry cloud donut, coconut cream roll, and some cheese tarts that I mistook for egg tarts lol. Luckily I enjoyed the mistake - the cheese tarts were quite nice! Light but creamy and not too sweet - would get again.
The strawberry cloud donut was decent too - the smooth cream was very sweet but balanced by the not-so-sweet pastry - and was a nice fluffy texture. The mochinuts had nice flavors too - very strong fruit profiles - but the texture was too chewy. I wouldn’t get these again given there are so many mochinut shops in the SGV.
The coconut cream roll was my least fave. The dough was kinda thick and dry and the cream just tasted like I was biting into a stick of butter with sugar mixed in - there wasn’t much coconut flavor at all. And it was covered in the thinnest shaved coconut “dust” I’ve ever seen - it was very loose and messy and just covered every surface BUT the donut. Definitely wouldn’t get this again.
When you enter, you grab some tongs and a tray and just browse around and grab what you want. Take it up to the counter and they’ll bag it up for you. They have coffee menu too - and were giving samples of cinnamon cheesecake (Japanese style) at the register which was fantastic!
Service was friendly and welcoming. Prices were surprisingly great. They’re located in a large shopping center with narrow parking spots which could be challenging when it gets busy.
I wouldn’t mind coming back to try more of their Japanese cheesecake options!
Atmosphere: 4
Food: 3
Service: 5
Tried their cheesecake and it was delicious. I highly recommend it 👌
I had one of the worst and most unsafe experiences with this bakery. I ordered a cake through Uber Eats, and there was a sharp piece of plastic INSIDE the cake, hidden in the filling. It cut the inside of my mouth. I have photos and video showing the plastic.
I contacted the bakery the next day to let them know, and they completely brushed it off. No apology, no responsibility, nothing. They acted like it was “not their problem.”
This is not a minor issue. This is a health and safety hazard. Imagine if a child had eaten this.
I’ve already filed a report with Los Angeles County Public Health because clearly this business does not care about customer safety or quality control.
The fact that they refuse to take responsibility and are trying to avoid the situation is honestly unbelievable. If this is how they handle something this serious, I can’t even imagine what goes on behind the scenes.
Absolutely do NOT trust this bakery.
Atmosphere: 1
Food: 1
Service: 1
My husband placed an order for pickup today, specifically ordering a Salted Cream Caramel Latte for me.
Unfortunately, when he brought the drink home, we realized the staff had incorrectly given him a Salted Cream Cold Brew instead.
I am incredibly disappointed by this mistake because, living about 20 minutes away from the store, it is too late and simply not feasible for us to drive back now for a replacement.
Atmosphere: 1
Food: 1
Service: 1
The owner doesn't turn on the air con, so the bread will become bad faster. The shop is also so hot inside that I think it is even cooler outside, even though it is summer right now. The bread is not very good either. They don't close at the time they say they are, they close an hour early because they will put everything away an hr before, so you cannot buy anything.
Atmosphere: 1
Food: 1
Service: 1
bad customer service
Atmosphere: 1
Food: 1
Service: 1
not my shayla 💔 get 85° if u can
Cheap and delicious, poor service
Restaurantji Recommends
Not too sweet but how come when we were at the shop around 4pm most of the bakery are almost gone. Cos they are closing late at night. Not so many items to choose and buy
They often have drink promotions—this time it was buy one, get one free! Their cakes are beautifully decorated, and the bread is really tasty. They frequently introduce new types of bread too.
Now they’ve even added a bagel section and a Melomelo corner. My favorite is definitely their Oreo boba milk tea!
This is one of the best bakeries in all of southern California! I will buy all my cakes and pastries from this place and I jave yet to get anything that just tasted okay.everything has been amazing! Hands down this bakery makes great tasting not overly sweet pastries.. I do wish they made individual size pieces of the mango mouse but I guess I will just have to suffer
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
A girl working at the cashier was chatting and wrapping bread with her hair loose. When I greeted her and asked her to pay, she looked unhappy, as if I interrupted her conversation with her colleagues! The point is that she charged me more for the bread I bought. The bread was already expensive, but she still charged me more! My God! What kind of cashier is this! ! Her business ability is so poor, her attitude is so bad, it simply destroys the image of sunmerry!!!
Atmosphere: 5
Food: 4
Service: 1
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