Rita's Italian Ice & Frozen Custard

Seriously so good! Always overlooked this place cause I didn’t know what it was. My cousin took me here and got the Italian mango ice with vanilla gelato on top. SO GOOD! So yummy and refreshing ! I’ll definitely be back to try other flavors!!!!

Sooo good

Worst experience I ever had came to visit parents in town from Texas- the lady was so lifeless and didn’t care about the customer at all. There was clearly a coupon and national Free Ice day and she put my phone number in because the scanner she said was not working. And she said nothing shows I’ve never been at a place that doesn’t honor a coupon that is shown on my Iphone screen and basically she did not help out at all- she was saying put the ice cream sandwich back because she didn’t want to do it. I have never seen anything like this. It ruined Rita’s reputation entirely she gave me attitude when she said yeah you can try making a new account to see if it pops up rather than doing any override or anything on the initial coupon. So i had to make a new account and get something else because she wouldn’t honor the original one I had. I’m going to call the store tomorrow to complain because this was truly the worst experience I’ve had in my lifetime.

Awful Experience – Avoid This Place!

I visited Rita’s last Friday (2/21/2025) after 12 PM, and it was absolutely disgusting. The woman who served me and my kids—who I believe was the manager—was coughing all over the place without a mask or any kind of cover. It was beyond unsanitary. I couldn’t believe someone handling food would be so careless, especially in a place serving ice cream to families.

I came all the way from Texas to visit my mom in Newbury Park, and this was one of the worst experiences I’ve had. If this is how they handle hygiene, I can’t imagine what else goes on behind the counter. I would never recommend this place to anyone. Stay away!

Best in town ! Always a great treat but the gas station is the priority business so most time you will have to wait until the staff can help you at the ice-cream section

Atmosphere: 3

Food: 5

Service: 3

I was legitimately surprised to see a Rita’s fully operational within a gas station, but they made it work. It was delicious as always!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Gelati Blender

Wish it was less expensive but I love it

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian Ice, Frozen Custard, Create Your Own Blendini

Couldn't find the place. Then as we were getting back on the freeway saw it's in a gas station. Bad location for a ice cream shop.

Atmosphere: 1

Asiri was incredible! I called at 7:05 to make sure that they were closed and not serving Italian ice any more, and Asiri said he would still serve me in 40 minutes (my eta). So kind and very good conversation. My friend just got a major back surgery and I wanted to bring her Rita’s (her favorite treat), and I am so so grateful for the kindness of Asiri to help make it happen. I love the gelati with the tropical Italian ice!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian Ice

Walk in - don’t get greeted.I say helloEmployees look bothered they have a customerThey don’t respond at allSame service level the last three times I’ve been here

Atmosphere: 1

Food: 2

Service: 1

It was hard to find because it's inside the gas station and the guy said it was closed even though it was supposed to be open according to the online hours.

Atmosphere: 1

Food: 5

Service: 1

Woohooo a Lancaster Pennsylvania favorite is finally here!.... oh it's in the gas station google maps is stupid.

Love the place. The girl are always nice

Best custard ever

Woohooo a Lancaster Pennsylvania favorite is finally here!.... oh it's in the gas station google maps is stupid.