Carl’s Jr.
411 S Reino Rd, Newbury Park
(805) 499-0014
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Very good customer service
Been going to this Carl's Jr. (411 Reino) since it opened, and have usually had good experiences, but I don't think it's ever been better than now (Spring 2025).
Been loving the quality of the food I've been getting here lately. Getting those guacamole bacons, that red hook fish sandwich, everything was always well-made and delicious. Every employee I've interacted with here, at the drive-thru or at the counter, has been super friendly and patient with me, even when I fumble around trying to use the app. They never leave anything out of my order, or skimp on anything. Plus, the dining area is always nice and clean.
Y'all are doing a great job, keep it up!
Great customer service his name was Will, deserves customer service of the month!!
Love your chicken tenders and they were made fresh by the cook. Jack is kind and friendly every time. Satisfy with the quick service and menu options that will be trying every visit. Very clean and atmosphere high.
Carl’s Jr is literally my favorite fast food restaurant to go to with friends. The food is so buss and the workers are the nicest people ever!!
I love going to carl’s jr with my friends to hangout and eat buss food. The workers are always so fricken nice. I always feel so welcome 🤗🫡💪
I recently visited Carl’s Jr In NEWBURY PARK and had the pleasure of being served by Topanga. She was incredibly friendly and made my experience enjoyable right from the start. Topanga took the time to ensure my order was correct and even suggested some delicious menu items I hadn't tried before. Her positive attitude and quick service made my visit memorable. I appreciate her hard work and dedication. Thank you, Topanga, for making my day brighter!
drive thru was fast and the food came out hot and delicious! fernando was a great and kind guy providing amazing service. love your shakes!
Topanga was very friendly, thank you!
I was having a bad. I was hangry, so I decided to go to Carl’s Jr.
Topanga was the most helpful person I’ve ever met at a restaurant. She offered me complementary napkins and sauce during my meal, which was excellent by the way make sure that I was completely satisfied before I left. Amazing. Give her a raise and her own restaurant.
Restaurantji Recommends
Best customer service in town. PEDRO was kind polite and friendly during my stay. My order was made fresh and easy to order at drive through. Environment and atmosphere is the best to join dinner here. Definitely will be back soon ,
I just went to Carl’s Jr and experienced some of the best customer service. The manager Topanga was extremely welcoming and friendly towards my son and I. We will definitely be going back to this location!
I love these location the manager Topanga is so friendly and very nice her service is super fast and food in delicious fresh and meal was nice and hot
Topanga and Mary helped me and greeted me with smiles and Topanga helped me pick out the snack stash!!!
I came through the drive through and had a young lady named Topanga such a pleasant visit with her she was so kind and customer service was awesome 👏 fried zucchini are my favorite and they were made just right !!!!
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