Chuck E. Cheese
130 W Hillcrest Dr, Thousand Oaks
(805) 497-2522
Recent Reviews
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The food takes forever
The person in charge seemed to harass us. She seemed like she does not like her job. She rolls her eyes at things and looks exhausted. No effort is put in from this staff to make these kids experience there enjoyable. There is always a long line and the staff seems lost with no direction. No sense of initiative or desire to make things happen.
Atmosphere: 1
Food: 1
Service: 1
As a destination for a party or to entertain young kids there is a lot to entertain. Staff was courteous and attentive. The play area, dining areas and restrooms appeared clean and maintained. Ample seating around the play areas to relax while still keeping watch over your child.
Atmosphere: 4
Food: 3
Service: 5
The staff was very attentive. They made our first visit very enjoyable.
Atmosphere: 5
Food: 3
Service: 5
Love the fact that people genuinely get to be a kid with their kids. Food is great, they offer beer, and deals all summer long.
Atmosphere: 5
Food: 5
Service: 5
small a lil dirty
Atmosphere: 3
Food: 3
Service: 3
Nice atmosphere, the food is quite expensive and a little good, and to add to that, it took too long, I would say, but the games were good and everything else was very clean.
Atmosphere: 5
Food: 3
Service: 4
Very outdated and small. Service was bad. Food was just ok..
Atmosphere: 2
Food: 2
Service: 1
I had a wonderful experience at Chalet Cheez! The place is exceptionally clean, and it really adds to the comfortable atmosphere. The staff are incredibly friendly and always willing to help, which made my visit even more enjoyable. I highly recommend Chalet Cheez to anyone looking for a welcoming and spotless place to stay. Also Colten is vey nice and professional.
Atmosphere: 5
Food: 3
Service: 5
Kid-friendliness: We went for my daughters birthday. It was very nice and organized.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Large Pizza
Had a great time there with our granddaughter and family
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Salad Bar, Chuck E Cheese Meal
Restaurantji Recommends
We showed up for sensory friendly Sunday. My son is dressed up in his costume and only one there. He is soooo happy and we thank Chuck E. Cheese and their employees so much for everything. Bless you guys.
Atmosphere: 5
Service: 5
Way better than I remember as a kid. HUGE shoutout to the staff when I went in Friday, Sep 27. We were one of 3 families there when they opened, and I was surprised and very appreciative to see how on top of cleaning they are. All the game machines worked and are in great condition. There’s too many kids-themed places with broken machines, and everything here worked!
Chuck even came out at lunch time, and it was such a special moment for the few kids there on the dance floor.
The pizza was delicious (stuffed crust!), and I was happy to see them stretching out the dough fresh. No frozen pizza here! Salad bar also had great fresh options.
The silver pass is a no-brainer and definitely the best bang for the buck. Will definitely be coming back and wish I had discovered this place during the summer heat wave days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
Recently came in here for a interview and everyone was amazing!!! Such a clean and beautiful store. The two managers are just lovely! You can really tell that everyone works as a team over there!!
Atmosphere: 5
Service: 5
I'm so glad for the remodel of the facility and the special they now have for games. It was very clean and all the games worked. The staff was great!
Vegetarian options: The salad bar looked very nice, clean fresh.
Kid-friendliness: Excellent!
Atmosphere: 5
Service: 5
One of the best CEC locations out there! I’m so glad that they chose to keep the sports room. If it is very busy and loud I would really recommend sitting in the sports room. It is located in the back left corner of the store and it is very quiet and old school. The service was great and the new trampoline zone is awesome! This is probably the best in the area.
Atmosphere: 5
Food: 5
Service: 5
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