La Carreta
75 S Rancho Rd B, Thousand Oaks
(805) 494-4624
Recent Reviews
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Amazing food! & AMAZING service! Just moved to the area and have been on the hunt for hidden gems and man was I pleasantly surprised. Will be going back 10/10 would recommend
I have been a customer for the past 15 years, but lately, the customer service has significantly declined. The staff has been rude and unprofessional. In particular, the short lady at the front was very rude when I politely informed her that my order was incorrect, she told me that next time I should order properly!
On top of that, she appeared to be very sick—coughing into her hand and then touching various surfaces, including food, without washing her hands or using sanitizer. This is extremely concerning and unacceptable, especially in a food service environment.
What a horrible service
It looks like your not interested in having clients
Horrible customer service . Food is ok, but the employee is rude . I called to place and order, when I went to pick it up, I was hungry so I told the lady I’ll eat here, she said your not allow to stay and seat because your order over the phone , your order is for to go, I was surprise how she answer me, so I told her I don’t want the food and I’m going to eat somewhere else where I’m allow to seat
Outstanding Salvadorean food to satisfy your home craving!!
Food was delicious, must try items: fired plantains, chicharon popusas
Super slow service
Been coming here since I was a kid! The pupusas are made-to-order (love hearing the slapping sounds in the kitchen) and they always hit the spot. Please support small and local gems like these!
💯😃👍
The customer service is delivered with elegance. The food is made from the heart and serves as a testament to the beauty of El Salvador's culture.
Restaurantji Recommends
Love their popusas they are delicious. They get busy so order ahed on the phone
Good food bad customer service from owner
Atmosphere: 1
Food: 3
Service: 1
I wish I could give them 0 stars! The servers have no knowledge about how to treat customers. They brought the wrong food item to the table and they didn’t want to acknowledge their error and instead were rude and disrespectful!
Atmosphere: 1
Food: 1
Service: 1
Salvadorian authentic delicious food you would not be disappointed ?the service and the food is excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Frijoles, Queso, Chicharron
Food is authentic Salvadoran and so delicious I come from Oxnard to this location because they have the best pupusas , the cortido is bomb and the spicy salsa ?
The pupusas are pricey I ordered 10 pupsas it was 45$ + ?crazy but i was craving some delicious Salvadoran food it's far from my location but it never disappoints its just those prices ? it would be nice if they can offer deals like Mondays and Fridays 2$ pupusas deal or something that would be awesome! The customer service inside is not the best Ive dined in before made me wait 45 mins before they came and assisted me and 1 hour and 30 minutes before they served me my food . So now I just call ahead and order ahead of time and just do take out. But shout-out to the ladies in the back in the kitchen ?????thank you !!
Atmosphere: 5
Food: 5
Service: 3
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