Pieology Pizzeria Thousand Oaks

Two employees working on an empty store. Manager was making online orders while other employee dumped trashes. Over 15 minutes standing in line before they took our order. A really bad w experience.

Atmosphere: 5

Food: 4

Service: 1

Pizza didn’t taste good. The blat of the pizza was too thin and crunchy. It didn’t taste as fresh as is used to taste a few years ago. Better go to Toppers pizza more tasty

Atmosphere: 2

Food: 1

Service: 2

Just heard they under new management. The pizza was perfect I love how you can pick the toppings Rabbit was the best.

Atmosphere: 5

Food: 5

Service: 5

Wanted to try this pizza place tonight and arrived at 7:15. The open sign was turned off and the doors were locked. We could see two people eating inside and two employees. I checked the times online and it showed they were open until 9pm. I decided to call and see if they had closed early or if their hours had changed. A girl answered the phone and when I asked if they were closed she said No we are opened. When I said we had tried to come in and the door was locked her response was “Someone is getting ready to leave and you can come in then”. Seriously?! There was only two customers there eating inside. The employee I spoke to could’ve cared less if the door was locked or not. Clearly they didn’t want to work so they locked the doors and her answer was we could come in when the other two customers left. This place definitely needs new management and new employees or needs to train and educate their current employees better otherwise they won’t be in business much longer.
We ended up going elsewhere.

Service: 1

My favorite was the yummy pizza made just as ordered! No red sauce, extra garlic sauce and plenty of toppings

Atmosphere: 5

Food: 5

Service: 5

Yesterday was my first time trying Pieology. The person who helped my sister and me was so kind and patient. The food was amazing!

Food: 5

Service: 5

The flavor was really good but they refuse to put on enough toppings. I asked for more cheese and was told no. I would have paid extra if need be but was just told no. Also, they guy working was quite odd. He was putting all the chairs away and cleaning relentlessly as we were there. It was like 6pm and no one else was even there. I will probably go there again but only if someone else is working there.

Atmosphere: 1

Food: 4

Service: 2

Everytime I come here with my kids, they there's always something with this place. First they changed the time from 9:30 to 11:00. Then today, they removed the sign with their hours of operation. Also when they opened at 11, their employee told us that they just turned on the oven and that there is a bout a 30 minute waiting period. There a couple of us waiting, we all left. So disappointed with this place.

If you're craving food poisoning and undercooked pizza, come here. Not sure if other locations are the same, this is my first and will probably be my only experience ordering from this restaurant.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Create Your Own Pizza

The staff is unfriendly. They do not have anything labeled. They have less of a selection compared to other pieology stores.

Atmosphere: 2

Food: 2

Service: 1

Clean establishment, honestly, i was a bit worried by the 3.4 rating and the bad service reviews, but man, was i wrong. These low reviews seem to be trolls. It was the first time i been ask if I wanted the basil before or after which I never thought about. The attention to detail to me qualified for an awesome service.
Ps. I asked for a well done pizza
Thanks Shaun

Atmosphere: 5

Food: 5

Service: 5

Asked for a sprinkle of pepper and got the whole shaker. Service was eh. Also too much pepper.

Atmosphere: 1

Food: 1

Service: 2

Too much pizza with my pepper

Atmosphere: 1

Food: 3

Service: 1

While they're published hours say that they are open until 11:00 p.m. on weeknights, they would not take my order as a walk-in at 10:45 p.m. on a Monday night. The teenage worker said that their oven stops working at around 10:40 p.m. Sounds like they should change their published hours to "10:30 PM" or perhaps manage the teenage workers a little closer when they try to close early.

Food: 1

Service: 1

Will never come back to Pieology! Stingy service. Worker "We charge $1 toppings and $2 for extra meat." Scoop were small and barely covered the pizza, didn't even look like a normal typical topping amount! Pathetic.

Atmosphere: 2

Food: 2

Service: 1