Sbarro

350 W Hillcrest Dr, Thousand Oaks
(805) 277-9115

Recent Reviews

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ME Mmm

This is a below average location for the sbarro company to be honest because every time I come here the pastas are dried out and do not look fresh nor do the pizza slices unless you get here pretty early around opening time and My visit here today was very disappointing. I ordered the baked ziti and one of the employees who is a cook and had an apron on came over to serve me, and Instead of giving me a fresh piece of baked ziti with cheese and everything on top of it how you’re supposed to serve it, he gave me all of the hard pieces that were left over from the corner where they had fallen from previous customers pasta.
On top of that, the pasta was mushy and watery, and did not have enough cream or ricotta in it, which it usually does at every other Sbarro location I go to . I was highly disappointed and I really don’t think I will ever return again which is sad because some of the employees are nice , the food is just not well prepared. Maybe if they hire a different cook it would turn out better. given how unprofessional he was while serving me that pasta I don’t know how he even is employed as a cook there that is not standard procedure to give a customer leftover hard scraps in the corner rather than a fresh piece that is sitting right in front of you.

Andrew Garcia

The Sbarro at the Oaks Mall serves up exactly what you would expect, pretty good pizza with good sides at a fast pace. However, the manager can be a little intense and not too nice to her employees. Other than that, it’s good food with plenty of food court seating.

Atmosphere: 3

Food: 4

Service: 2

Paul Hardy

norma is pretty good today. They got 3 1/2 hours before they close and they have no pizza😦And said we’re not making any more right now. You need to take this or you don’t take anything.

Atmosphere: 1

Food: 1

Service: 1

Eric R

Terrible.

Chantal Fortin

Sbarros pizza is the absolute best pizza ever!!! Their calzones are pretty awesome, too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own 17 XL NY Pizza

Everlast9

Beautiful place, friendly people the Strombolis were bomb.

Atmosphere: 5

Food: 5

Service: 5

Courtney Paige

Gabriel was the best customer service rep I’ve ever had! He made me laugh. Made my day. His staff and food are the best!!

Atmosphere: 5

Food: 5

Service: 5

Karla Madera

Gabriel is such a nice person and always helps us out with finding what’s right for us!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Ziti, Buffalo Chicken

Parthenia Whitt

I love their Hawaiian pizza!

Joshua Carranza

GABRIEL IS THE BEST GENERAL MANAGER I HAVE EVER MET. The incredible enthusiasm he carries and the CARE he has for all of his customers. They’re not even his customers they’re his family. This man deserves a raise. Thank You Gabriel and your team for an amazing experience. I live in Oxnard but this makes me was to drive all the way out here just for the experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stromboli

Abigail Doucet

Gabriel us always so kind and helpful!! I always get my food efficiently when I

Atmosphere: 5

Food: 5

Service: 5

Bee Rose

By far my favorite food place in the food court! Gabriel is always very helpful and friendly when I come in. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stromboli

Tina Carter

The staff was very professional and helpful.

Vegetarian options: They have lots of vegetarian options.

Atmosphere: 4

Food: 4

Service: 4

Elizabeth Alfaro

staff is fast and

Atmosphere: 5

Food: 5

Service: 5

Andrea M

gabriel help me he has amazing customer service!

Atmosphere: 5

Food: 5

Service: 5

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