Shake Shack Westlake Village

Charred burnt burgers. Burnt completely.

Atmosphere: 2

Food: 1

Service: 5

I really enjoyed the Avocado Bacon Burger. I ordered a double patty so it was very filling for me. There was a lot of avocado which was reassuring since the burger was close to $15 with the extra patty. I ordered onion rings and a cookies and cream shake. I wish they gave more onion rings but they tasted really good, the ranch was very good too. The cookies and cream shake was sweet and had lots of chunks of Oreo, so I enjoyed it. The shake is like an 8/10.

Atmosphere: 4

Food: 5

Service: 4

2nd time at Shake shack. Felt a little less quality than Oxnard location.

Atmosphere: 3

Food: 3

Service: 3

We had a take out order but the food came quick and the service was fast and efficient. Super friendly staff!

Atmosphere: 5

Food: 5

Service: 5

This restaurant is in a great location with delicious food and a relaxed vibe. It’s never too crowded, and the outdoor seating is perfect, chill, cozy, and refreshing. A wonderful spot to enjoy a meal in comfort while soaking up the relaxing atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Shackburger

Where do I start I felt the warm welcoming from a big welcome to shake shack with a big smile, asking me if there’s any burgers. They wanna recommend for me. Was amazing. I got the barbecue, classic burger, one of my favorites. Miguel took care of me with the big smile on his face. I did not leave unhappy. I will be back and recommend this place to my Friends, Thank You So Much.

Atmosphere: 5

Food: 5

Service: 5

Always a good burger from here, would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger, Hot Dog, Shack Stack Burger, Smokeshack, Korean Style Fried Chicken Sandwich, Roadside Double

Had to order via a tablet (smudges all over) made me a lil uncomfortable. Food came out fast the girl who handed it to me as nice, got it to go. It was so salty I couldn’t finish the plain smash burger, tossed it after eating about half. Really expensive for not much food, very greasy too. The venue is nice but I had an uneasy feeling leaving seeing the glass door was also filthy, I didn’t want to touch it.

Atmosphere: 2

Food: 1

Service: 2

The food was amazing originally I'm from Texas so I know a good burger just moved to California and so far this is the best burger I've ever had in California The service was amazing Ash, Kevin and Yena there's service and cooking skills were excellent please give them a raise I'll definitely be coming back for more thank you!!!✌🏼💜

Atmosphere: 5

Food: 5

Service: 5

The food is very yummy, especially the milkshakes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger, Cheese Fries, Chicken Bites

Not bad burgers and the chicken sandwich is good too.

Atmosphere: 4

Food: 4

Service: 4

No no no no no, listen up
This is a vegetarian burger – insanely delicious and looks totally real.
Super filling, totally satisfies the craving.
It comes fast,
And wow, it’s SO good.

So so yummy
I always love coming here
The BEST vegetarian burger I have ever had!

Also, the Dubai chocolate shake? Rare gem. Almost impossible to find – if you’re lucky, you’ll get one. It’s limited edition and absolutely amazing.

Atmosphere: 5

Food: 5

Service: 5

Lovely outdoor patio and great place to grab a casual dinner. Shake Shack has a great veggie burger for my son, lettuce wrap option for my daughter and cans of surprisingly good wine to accompany my dinner! A win all the way around. Staff is very friendly and helpful. Definitely recommend! And super convenient parking!!

Atmosphere: 5

Food: 5

Service: 5

You are way too pricey for anything to tast bland. The fries need to be more crispier on the outside while tender on the inside. And for heaven's sake add some seasoning to them. Ewww

Atmosphere: 3

Food: 2

Service: 2

Fries weren’t cooked properly this time, but aside from that, this place never disappoints. Solid service, open late, and honestly way better than In-N-Out.

Atmosphere: 3

Food: 3

Service: 3