Soom Soom Fresh Mediterranean Grill - Westlake Village

This used to be outr place to go, but something has changed. We went yesterday hoping to get the same quality of food and service, i guess the rule that nothing remains the same applies here too. We ordered a shwarma plate expecting the same delicious meat and sides. Nope! The meat was taken from a little metal box on the grill dried out and hard, while the fresh meat on the spit supposedly was not cooked even though it looked cooked and very delicious. Oh, maybe they were waiting for it to be as dried out and flavorless as the meat that tasted like they recovered it from the garbage. That would explain it. I think it will be a while until we go back there.

Atmosphere: 4

Food: 2

Service: 2

Usually this place is pretty darn good. But today was a little different. When you order it usually takes about 10 minutes to get a nice fresh cooked plate. Tonight I was served as fast as I could tell him what I wanted and I received 2 reheated pieces of burnt chicken breast. I visit this place 2 to 3 times a week. Same guy has always worked in the grill. Off night OR just going downhill?

Atmosphere: 3

Food: 1

Service: 5

The best Shawarma I have in Los Angeles. Very clean and friendly service. Don’t forget the Amba sauce with the Shawarma.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soom Soom Falafel Platter, Shawarma, Hummus, Falafel, Beef Shawarma Plate

worst falafel pita ever.....the falfel balls were mushy and the veggies were on the bottom instead of mixed together in the pita.
bad, bad !!

Atmosphere: 2

Food: 1

Service: 2

Not real Mediterranean food.

Very kind staff, and good food too! It was not too expensive, and everything tasted fresh. Felt a lot like a Mediterranean Chipotle, but with better portion sizes. Also, a great variety of dishes.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Falafel, Beef Shawarma Plate

The beef taste like a rubber.
Chicken like pork.
Humus is like a peanut utter.

Atmosphere: 3

Food: 2

Service: 3

After 15 years in the U.S. this is by far the best Mediterranean food I had so far. Generous portions, fair prices, great service, delicious and fresh food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pita Filled with Shawarma, Shawarma, Hummus, Falafel, From Our Salad Bar, Chicken Breast Plate, Beef Shawarma Plate

Was tricked into thinking this was authentic Arabic food made by Arabic people. Confused to why Zoinists with European backgrounds are selling the food of the people they teach their children to fear & harm. It's like a Not cee selling Matza. Get your Mediterranean food from actual Mediterraneans, family recipes are always better tasting then imitation

We just had dinner there. The meat was cold.when I told the guy, he stared at me like I had done something awful. I saw that the grill was off. I'm so disappinted at this place and never go there again.

Atmosphere: 1

Food: 1

Service: 1

We always loved this place, but haven’t been in town since last year. Today the food was nothing like it used to be. Most everything was over salted. The hummus and felafel were as good as ever, but we were disappointed with everything else. I wonder what changed!

Atmosphere: 3

Food: 2

Service: 4

Little seasoning and bad service

Atmosphere: 1

Food: 1

Service: 1

If you’re looking for fresh and healthy, look no further. They got you covered. Every time I go there doesn’t matter if it’s close to closing time food is always taste fresh and good. The staff there is very friendly and happy to serve. You can tell they take pride on what they are providing.

Dietary restrictions: Dairy free menu, great for mothers who are breastfeeding who have babies with food allergies due to dairy protein.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Shawarma Plate, Baklava, Fries, Beef Kebob, Cucumber Salad, Chicken Breast Plate

Very small portions.

Atmosphere: 1

Food: 4

Service: 1

Amazing Mediterranean food. Highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pita Filled with Shawarma, From Our Salad Bar, Beef Shawarma Plate, Chicken Shawarma Plate with Beef Khubz and Hummus Sides, Roasted Cauliflower, Shawarma, Beef Kebob, Cucumber Salad, Baba Ganoush, Chicken Breast Plate