Starbucks

975 Broadbeck Dr, Thousand Oaks
(805) 375-6163

Recent Reviews

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Terry Hunsaker

As soon as I drove up I was asked for my name "Terry". She repeated Sheri and I said no "Terry" and I think she said Cheri. I proceeded to order a tall hot vanilla latte. Price was higher than I normally pay assumed it was due to a price increase. Drove to the window and I have no idea what cup size I got. Much taller than normal and the name on the cup was Cherry. Clearly the person wasn't listening or can't hear. This is the first time ever that this has happened. It's always a good thing when the my name and order is correct!!!!

Service: 3

Tine M

35 minute wait and that is just so far, still waiting, We still have 2 cars waiting. If we weren't stuck in middle, we'd have left long time ago. That's what I get for agreeing to pay for overpriced shake-coffee

Alyssa Dunah

Thanks guys. I love half my cheese sticking to the inside of the bag. I get it y’all are busy but so am I that’s why I go to you.

Atmosphere: 1

Food: 1

Service: 3

Jessie Ramirez Klingbeil

Clean facility, hospitable crew

Atmosphere: 5

Service: 5

Cattleya

This rating is for the Drive-Thru only. I am not sure what’s going on with this Starbucks but it has the slowest drive thru out of all the Starbucks I’ve been to. Even when there’s only three cars in it. It’s best to avoid and go to another or order ahead and pick up (inside) if this Starbucks is your only choice.

Padom Diam

Very slow service at the drive through. Almost 30 min in the driveway on a Wednesday at 3pm. Plus they didn't have whipped cream. Manager could be doing better.

Atmosphere: 3

Food: 3

Service: 1

Arman B

I ordered iced shaken espresso and the milk was not fresh, I got a stomach problem after the espresso. Please don't be cheap and get a fresh product every day ,I think we pay a lot for at least fresh coffee.

Atmosphere: 4

Food: 1

Service: 4

Ali Bazaza

Management should teach their employees how to hand over orders and treat customers. This branch has a young blonde girl how literally throw the cookie over the table today as I was waiting for my order for more than 10 min. She did not deserve the tip that I left her when she was processing my order. I did not have time to confront here as I was talking the phone. Will never come back to that place.

Atmosphere: 1

Food: 4

Service: 1

Lindsey McCallum

I was on verge of tears until I drove thru here. David and the other gentleman working on the drive thru just totally made my day. He was kind and cheerful even though you KNOW it's been a busy morning, and everyone inside was happy. When I got my drink, they'd put a cute little heart on top without even knowing how much it'd mean. Thank you so much for the smile, guys!!

Atmosphere: 5

Food: 5

Service: 5

Ken Tobias

A nice Starbucks.

Atmosphere: 4

Food: 3

Service: 4

Bryanna Pleitez

Every couple mornings I see the same blond girl I believe her name is Katarina, she is the most sweetest girl I met. She brings so much joy to my mornings with her amazing personality and beautiful smile. She always greets me with a positive attitude and make sure my breakfast is perfect. I love the staff here. Always have smiles on their faces and make amazing drinks

Atmosphere: 5

Food: 5

Service: 5

Michael Bailey

The food is massively overpriced for what it is. The food tastes good, but I would eat here again. I would rather pay a similar amount for something more filling elsewhere. There drinks are enjoyable. This location isn’t too busy inside and is clean. The employees add friendly and helpful.

Atmosphere: 4

Food: 3

Service: 4

j c

Being back in Cali is always fun, but stopping in for Starbucks and enjoying the amazing services, atmosphere and delicious tea/coffee is a well deserved treat on a rainy day.

Atmosphere: 5

Food: 5

Service: 5

Lorena Guthrie

Went through drive-through ordered a Frappuccino. I got what I ordered however, when I got my cup, it was dripping Frappuccino no napkin so a little disappointed in the messiness of it, but it still tasted great.

Food: 4

Service: 4

Oggi Mojo

This location is a bright star in this bleak location self proclaimed "flag city". After a miserable stop for gas I entered this Starbucks and felt at home. The service was warm and friendly. Coffee was great.

Atmosphere: 5

Food: 5

Service: 5

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